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bankokuya

2.0 star property

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Reception
Japanese Western-style room private hot spring bath, Non Smoking | Bathroom | Separate bathtub and shower, hair dryer, towels
Hot springs
Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
Tei-1 Yuatsumi, Tsuruoka, Yamagata, 999-7204
  • Place, Yura Port
    ‪25 min drive‬
  • Place, Tsuruoka Park
    ‪36 min drive‬
  • Place, Kamo Aquarium
    ‪37 min drive‬
  • Airport, Sakata (SYO-Shonai)
    ‪36 min drive‬

Room options

View all photos for [River view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[River view] Japanese-style room 10 tatami with bath, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • Sleeps 5
  • 5 Single Futons

View all photos for [Mountain view] Japanese Western-style room with bath, Non Smoking

[Mountain view] Japanese Western-style room with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view] Japanese Western-style room with bath, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons

View all photos for [Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese Western-style room private hot spring bath, Non Smoking

Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Western-style room private hot spring bath, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Japanese-style room 12 tatami private hot spring bath, Non Smoking

Japanese-style room 12 tatami private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese-style room 12 tatami private hot spring bath, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for [Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

View all photos for Mountain Side Japanese-Style Room 10 Tatami mats

Separate bathtub and shower, hair dryer, towels

Mountain Side Japanese-Style Room 10 Tatami mats

  • Sleeps 5

View all photos for [River side] Japanese Style Room 10 Tatami Mats

Separate bathtub and shower, hair dryer, towels

[River side] Japanese Style Room 10 Tatami Mats

  • Sleeps 5

View all photos for Japanese Style Room 12 Tatami Mats With a cypress bath

Interior

Japanese Style Room 12 Tatami Mats With a cypress bath

  • Sleeps 6

View all photos for Mountain Side Japanese-Style Room 12 Tatami Mats

Dining

Mountain Side Japanese-Style Room 12 Tatami Mats

  • Sleeps 6

View all photos for Mountain Side Japanese-Western Style Room

In-room safe, free WiFi, bed sheets

Mountain Side Japanese-Western Style Room

  • Sleeps 4

View all photos for Japanese Style Room Twin with Cypress Bath

In-room safe, free WiFi, bed sheets

Japanese Style Room Twin with Cypress Bath

  • Sleeps 4

Family Room With Mountain View

  • Sleeps 6

Deluxe Quadruple Room

  • Sleeps 4

Deluxe Family Room

  • Sleeps 5

View all photos for Junior Suite, Twin With Bath, Mountain View

Dining

Junior Suite, Twin With Bath, Mountain View

  • Sleeps 4

View all photos for Royal Suite, Corner Japanese-Western Mixed With Bath, River View

In-room safe, free WiFi, bed sheets

Royal Suite, Corner Japanese-Western Mixed With Bath, River View

  • Sleeps 6

View all photos for Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

Spa

Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

  • Sleeps 6

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About this property

bankokuya

Ryokan in Tsuruoka with free parking
Spa services, a garden and gift shops/newsstands are available at this ryokan. Self parking is free. Other amenities include a communal living room and a vending machine.
Bankokuya offers 103 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a separate bath and shower and toothbrushes and toothpaste.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 6:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs on site.

During your stay at bankokuya, you'll be close to Atsumi Road Station. Features include free self-parking and spa services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include a gift shop, a lift and a communal living room
  • On-site recreation includes hot springs
  • 5 miles (8.1 km) from Atsumi Road Station and 10.9 miles (17.6 km) from Yura Port
Bankokuya offers its guests hot springs. Spa services, a vending machine, and gift shops/newsstands are also featured at bankokuya. Self parking is free.

Smoking is allowed in designated areas at this Tsuruoka ryokan.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free uncovered self parking on site

Things to do

  • 4 indoor/outdoor hot springs

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Massage
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

bankokuya Ryokan
bankokuya Tsuruoka
bankokuya Ryokan Tsuruoka

Reviews

bankokuya Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 93 reviews
Rating 8 - Good. 34 out of 93 reviews
Rating 6 - Okay. 11 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 2 out of 93 reviews

Reviews

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

しほ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Yoshihide

Liked: Cleanliness
お風呂が凄く綺麗で良かった。 特に大浴場が広くシャワーも多いありゆっくり出来た。 夕飯はコース料理になっていて前菜もメイン料理も美味しくて満足です。 ただ料理の量が多いのでお腹を空かせて食べ方がいいです。
Stayed 1 night in Aug 2025

10/10 Excellent

ナオヤ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が非常に満足 風情もある 温泉も落ち着く
Stayed 1 night in Aug 2025

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
快適です。とても良い。
Stayed 1 night in Aug 2025

8/10 Good

??

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities
初めての旅館でしたが、とても部屋も広々として、部屋のお風呂もご飯もとても素敵でした。スタッフの方の対応も様々で、あれ？と思うスタッフの方から、とても笑顔で対応してくれた素晴らしい方まで。。 素敵な旅館だからこそ、女将さんを初めスタッフの方の対応を向上して頂けると、もっと素晴らしくなると思いました。
Stayed 1 night in Aug 2025

8/10 Good

マコト

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても静かな環境で、のんびり出来ました。 ありがとうございました。
Stayed 1 night in Aug 2025

10/10 Excellent

KOUJI

Travelled with family and small children
Liked: Amenities
品格に七歳の孫も喜んでました！
Stayed 1 night in Aug 2025

10/10 Excellent

Miyuki

Stayed 1 night in Aug 2025

10/10 Excellent

Susumu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂も4種あり楽しめます。料理も美味しかったです。
Stayed 1 night in Aug 2025

8/10 Good

たかあき

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Yuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

??

Stayed 1 night in Jul 2025

10/10 Excellent

Takashi, Saitama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24時間のフリードリンクは良い
Stayed 1 night in Aug 2025

10/10 Excellent

KENICHI

Stayed 1 night in Aug 2025

10/10 Excellent

クミ

Travelled with family and small children
Liked: Amenities
子供のスポーツ大会での宿泊で利用させてもらいむした。朝御飯の時間を、早くしてもらい本当に助かりたした。何か分からない事があれば丁寧に優しく対応して頂き朝の時間に大会の話になった時、水筒に氷と水も入れてもらい本当に助かりました。次はゆっくり泊まりに行きたいと思います。お陰で県大会2位という結果でした
Stayed 1 night in Jul 2025

8/10 Good

YUICHIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

見事

一分の隙もない位完璧。 クローゼットにセンサー照明を仕込む程の配慮の行き届きが凄かった あと何気に驚きだったのが夏場の滞在にも関わらず露天風呂への通路に夜朝ともに屋外なのにクモの巣１つ落ち葉1枚無かったのが見事に尽きる
Stayed 1 night in Jul 2025

10/10 Excellent

???

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

kenichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

タケシ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
宿周辺は静かで近くに川があるおかげか風が少しひんやりしていて暑くなり始めた季節には丁度いい気温でした👌 朝、晩の食事は美味しく アレルギー対応もして頂けるので安心して食事を楽しめました。
Stayed 1 night in Jun 2025

8/10 Good

ミツエ

Travelled with partner
Liked: Amenities
接客がとても素晴らしかったです。
Stayed 1 night in Jun 2025

10/10 Excellent

HIDETO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

MIEKO

Liked: Cleanliness, property conditions & facilities
山形県で有名な1つに数えられる萬国屋に泊まれてよかったです！
Stayed 1 night in Mar 2025

8/10 Good

つぎこ

Travelled with partner
Disliked: Amenities
お料理がとても美味しかった 部屋も広かったが旅館に着く時間が遅くなってしまい フロント係の人が居ずスムーズに部屋への誘導がいかず、受付してくれた人が気の毒に感じた。
Stayed 1 night in Apr 2025