Four Points Flex by Sheraton Utsunomiya

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Utsunomiya

Interior
Desk, laptop workspace, free WiFi, bed sheets
Property amenity
Exterior
Breakfast meal

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-9-3 Shukugo, Utsunomiya, Tochigi, 321-0945
  • Place, Utsunomiya Central Park
    ‪7 min drive‬
  • Place, Tochinoki Family Land
    ‪13 min drive‬
  • Place, Oya History Museum
    ‪20 min drive‬

Room options

Room, 1 Single Bed

7.6 out of 10
Good
(11 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Room, 1 Single Bed

8.0 out of 10
Very good
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Four Points Flex by Sheraton Utsunomiya

Hotel in Utsunomiya with a 24-hour front desk
This hotel features laundry facilities, a 24-hour front desk and free Wi-Fi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
Four Points Flex by Sheraton Utsunomiya offers 323 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries. This Utsunomiya hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

During your stay at Four Points Flex by Sheraton Utsunomiya, you'll be within walking distance of Shinohara House. You'll find features such as free WiFi in public areas and laundry facilities.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Amenities include laundry facilities, a lift and a vending machine
  • 12 minutes on foot from Shinohara House and a 2-minute drive from Utsunomiya Castle Ruins Park
As a guest of Four Points Flex by Sheraton Utsunomiya, you'll find a vending machine, laundry facilities, and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Utsunomiya hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

UNIZO INN Express Utsunomiya
Four Points Flex by Sheraton Utsunomiya Hotel
Four Points Flex by Sheraton Utsunomiya Utsunomiya
Four Points Flex by Sheraton Utsunomiya Hotel Utsunomiya

Four Points Flex by Sheraton Utsunomiya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 98 out of 254 reviews
Rating 8 - Good. 84 out of 254 reviews
Rating 6 - Okay. 55 out of 254 reviews
Rating 4 - Poor. 14 out of 254 reviews
Rating 2 - Terrible. 3 out of 254 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 1 night in Apr 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, staff was very helpful to foreigners I observed. The area itself is on the quieter side with a wnough to do
Stayed 3 nights in May 2025

6/10 Okay

Masaaki

Liked: Cleanliness
This location is very good.However it was not good about parking situation.
Stayed 1 night in Jan 2024

10/10 Excellent

Monzurul Karim

Stayed 1 night in Mar 2023

10/10 Excellent

sonya

Stayed 1 night in Mar 2023

10/10 Excellent

Auon

Liked: Cleanliness
good hotel good staff

4/10 Poor

Paul

Stayed 1 night in Oct 2022

10/10 Excellent

Hayato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Yuriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Mar 2022

6/10 Okay

だいき

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
不満な点、チェックインが非常に遅い 周辺の治安が悪い 他は満足
Stayed 1 night in Aug 2025

6/10 Okay

Tatsuya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

eiki

Liked: Cleanliness
Disliked: Amenities
スタッフによってなのかもしれないが、駐車場は利用前に確認していた内容と違う対応を求められる為、注意が必要。 利用前に電話で確認していたのだが、ホテルの契約駐車場が埋まってしまった事は無いと言われたのに、満車となっていた為、ホテルに確認したら、自分で探せと言われた。 もちろん、自腹で支払いをホテルに求められた。 最初確認した時に言ってもらえていれば、泊まらなかったのに・・・
Stayed 1 night in Aug 2025

6/10 Okay

Business traveller
Liked: Cleanliness
It was OK
Stayed 1 night in Aug 2025

8/10 Good

まこと

Liked: Cleanliness, staff & service, property conditions & facilities
モーニングの終了が早くて食べられなかった
Stayed 1 night in Jul 2025

8/10 Good

YAMADA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Atsushi

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
清潔さはあるが、出張で泊まるのも辛い狭さ
Stayed 1 night in Jul 2025

8/10 Good

Tsuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

tadashi

Stayed 1 night in Jun 2025

6/10 Okay

KUNIHIRO

Business traveller
Liked: Cleanliness, staff & service
駅から徒歩で無理なく行ける近さが良かったです。
Stayed 1 night in Jun 2025

10/10 Excellent

Jun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に快適に過ごせました。
Stayed 1 night in Jun 2025

8/10 Good

Kouichiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても静かで、落ち着いた感じのホテルでした。 アメニティも充実していましたし、自販機、コインランドリー、製氷機が1階にはあり、各階にウォーターサーバーが設置されていて、充実してます。 無料で朝食に4種類のパンが、バイキング形式で食べられたのもお得でした。
Stayed 1 night in May 2025

10/10 Excellent

tatsuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025