La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

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Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Front of property
Fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Pool
  • Spa

Explore the area

Map
855 Burrard St, Vancouver, BC, V6Z 2K7
  • Vancouver Waterfront
    ‪10 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪12 min walk‬
  • Canada Place
    ‪13 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open selected days.
La Grande Residence Vancouver at The Sutton Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Robson Street. Free WiFi in public areas, 2 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Robson Street and 12 minutes on foot from Vancouver Convention Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, a sauna, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Gerald Lounge – This cocktail bar only serves light fare.
Boulevard Kitchen – This fine-dining restaurant specialises in seafood and serves brunch, lunch and dinner. Happy hour is offered. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Japanese, Korean, Malay, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CAD 55 per night)
  • Secured, covered valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Boulevard Kitchen
  • Gerald Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Covered self-parking fee: CAD 55 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 93 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Constanza Vidaurri

Stayed 2 nights in Feb 2025

8/10 Good

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all prompt and polite and efficient when requesting a few fixes in residence room. Sirens all night long were a little annoying but being next to St. Pauls hospital it is to be expected.
Stayed 2 nights in Feb 2025

10/10 Excellent

Omar

Stayed 10 nights in Jan 2025

8/10 Good

Jyll

Stayed 1 night in Feb 2025

10/10 Excellent

Meghann

Stayed 2 nights in Feb 2025

10/10 Excellent

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy & comfortable for our stay. We wouldn't change a thing :)
Stayed 2 nights in Feb 2025

6/10 Okay

Alison

Business traveller
Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great size and nice and spacious
Stayed 2 nights in Feb 2025

10/10 Excellent

Kamyar

Stayed 1 night in Feb 2025

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on site dining, convenient location and friendly staff. I made our first travelling experience with a young child stress free.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Don’t come for the pool.

Location was great! Staff were very friendly. The issues amount to management being cheap. Many of the families with children in the hotel stayed because of the pool. The hot tub water was murky brown and the jets weren’t working. The pool was frigid. There wasn’t adequate seating or towels. In our suite the shower handle was broken and we couldn’t switch to the hand held shower. The blanket for the sofa mattress had a number of holes in it from wear and tear. Even though the hotel boasts of soundproof walls, we heard sirens throughout the night during our stay. Not worth the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Nespesso coffee!
Stayed 12 nights in Jan 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place. Memorable.
Stayed 2 nights in Feb 2025

10/10 Excellent

KI WOONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Room Suite 15th Floor

The twl room suite is well equipped with the kitchen presenting the option to cook meals and a dininig area seperate from the living room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay!

Awesome location. Friendly and helpful staff. Quiet -even though we were next to the elevator. All in all, a great stay.
Stayed 1 night in Feb 2025

8/10 Good

Neville

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No thanks
Stayed 5 nights in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff are great! Rooms spacious and just what we needed for our trip with our 1 year old. Would recommend to anyone travelling to downtown Vancouver. Parking was a little expensive at 55$ per night but is to be expected in a prime location such as this
Stayed 7 nights in Jan 2025

8/10 Good

Jill

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Needs a desperate refresh on the Residence side.
Stayed 3 nights in Jan 2025

10/10 Excellent

Megan, Squamish

Stayed 3 nights in Jan 2025

10/10 Excellent

david

Stayed 1 night in Dec 2024

10/10 Excellent

Devyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a two bedroom suite, lots of room for our family w/2 teenagers. Beautiful restaurants across the street and close by. Awesome wine shop attached. Boulevard restaurant was top notch. The suite could use a bit of a refresh, but very clean and comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gregory Warren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location …Location
Stayed 3 nights in Jan 2025