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Pinnacle Hotel at the Pier

4.0 star property
VIP Access

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Photo gallery for Pinnacle Hotel at the Pier

Front of property – evening/night
Property video
Gym
Banquet hall
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Place, The Shipyards
    ‪1 min walk‬
  • Place, Lonsdale Quay Market
    ‪2 min walk‬
  • Place, Lonsdale Quay Seabus Terminal
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed, Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Harbour View

9.6 out of 10
Exceptional
(72 reviews)
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Harbour View

9.4 out of 10
Exceptional
(27 reviews)
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Mountainside

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountainside

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mountainside

9.2 out of 10
Wonderful
(99 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Mountainside

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed (Partial Harbourview)

9.6 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Mountainside King

Minibar, in-room safe, desk, laptop workspace

Junior Suite Mountainside King

  • Sleeps 3

View all photos for Superior King Room with Partial Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior King Room with Partial Harbour View

  • Sleeps 2

View all photos for Superior King Room with Harbour View

Minibar, in-room safe, desk, laptop workspace

Superior King Room with Harbour View

  • Sleeps 2

Superior Two Double Room with Harbour View

  • Sleeps 4

View all photos for Studio Suite Mountainside King

Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Studio Suite Mountainside King

  • Sleeps 3

View all photos for Standard Mountainside Two Double Room

Exterior

Standard Mountainside Two Double Room

  • Sleeps 4

View all photos for Standard Mountainside King

Minibar, in-room safe, desk, laptop workspace

Standard Mountainside King

  • Sleeps 2

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About this property

Pinnacle Hotel at the Pier

Hotel in North Vancouver with fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pinnacle Hotel at the Pier's great location. During your stay, you're just a quick walk from The Shipyards. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 12 minutes by car from Canada Place and 13 minutes from Port of Vancouver
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Lobby Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant – Overlooking the ocean, this restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 42 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self-parking fee: CAD 42 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1578 out of 2089 reviews
Rating 8 - Good. 355 out of 2089 reviews
Rating 6 - Okay. 100 out of 2089 reviews
Rating 4 - Poor. 24 out of 2089 reviews
Rating 2 - Terrible. 32 out of 2089 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff. Perfect room. Ridiculously stunning view.
Stayed 1 night in Oct 2025

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our experience using the pool and hot was confusing and off putting. The pool and hot tub aren’t exclusive to hotel guest. It appears the public can pay to use the facilities which we weren’t aware of. We arrived to the front desk on the fitness floor where a staff member asked how she could help us. I said we’d like to use the pool. She had us sign in to which I write down both my and my partners name along with the room number. She then asked if we were guests of the hotel, which was very confusing as I was standing in a hotel robe and we came up the elevator that can only be used with a key card. I said yes and she point rudely to my partner and said what about him. I confusedly said yes and then she let us proceed to the pool. The whole time in the pool area we felt like we couldn’t relax as there were non hotel guests exercising. Overall it wasn’t your typical hotel pool experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Amazing harbour views! Really nice room. Great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Stayed 1 night in Oct 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good! Service at the front desk was terrific and helpful. We will stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
25 metre pool
Stayed 2 nights in Oct 2025

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was full, and it wasn't possible to upgrade our room, but we were given more coupons for the wonderful restaurant. Manny checked us in and he was very helpful. The location was beautiful and so fun!! We can't wait to come back. We loved the pool and HOT tub! There was also a wonderful steam room!! :)
Stayed 1 night in Oct 2025

10/10 Excellent

mara

Beautiful rooms, comfy beds and great staff! Will definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

joesph

Stayed 1 night in Sep 2025

8/10 Good

Burak

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Balcony
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It one of our favourite hotels on the shore, did notice lots of noise in the AM, although the view is nice I thing the mountain side would be quieter.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diana

Our view was mainly condos
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and room with great view. Convenient location.
Stayed 1 night in Oct 2025

2/10 Terrible

ADAM JOSEPH, East York

Disliked: Staff & service, amenities, property conditions & facilities
When I arrived at the property, there had been a chlorine spill, and the air was filled with gas. I unknowingly walked into it while checking in and immediately began coughing and feeling a burning sensation in my throat. Paramedics had to assess me on site due to chlorine inhalation. I ended up with a sore throat for days and am now concerned about potential long-term effects. This was a serious safety issue that should never have happened. There was no warning, signage, or staff guidance to stay clear of the area. The fire department was on scene after exposure which clearly indicates how serious this was.
Stayed 3 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Amenities
My room was spacious and had a lovely view
Stayed 4 nights in Oct 2025

6/10 Okay

Patricia

Liked: Staff & service
Staff were excellent, friendly and professional. The hotel itself could use some updating. The rooms are a bit dark and the carpets and furniture are stained. Location is excellent. Parking is easy.
Stayed 1 night in Oct 2025

10/10 Excellent

Kerri

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing view from our room - did get offered the upgrade but had to pay an extra $40.00 an night - we ordered room service one morning and it was fresh, hot and delicious
Stayed 3 nights in Oct 2025

10/10 Excellent

Donald, St Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel right down by the waterfront in North Vancouver. There are so many restaurants and shopping boutiques in the area. You are steps away from the Seabus. The hotel is very clean, quiet and the breakfast was lovely.
Stayed 3 nights in Oct 2025

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and lots to see and do
Stayed 1 night in Sep 2025

8/10 Good

Karen B, Lancaster

Stayed 14 nights in Sep 2025