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Carlton Opera

3.0 star property

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Photo gallery for Carlton Opera

Interior entrance
Exterior
Double or Twin Room | In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
Schikanedergasse 4, Vienna, 1040
  • Naschmarkt
    ‪3 min walk‬
  • Vienna State Opera
    ‪11 min walk‬
  • Hofburg Imperial Palace
    ‪14 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio, Annex Building (Mühlgasse 11)

Studio, Annex Building (Mühlgasse 11) | In-room safe, desk, blackout curtains, soundproofing

Studio, Annex Building (Mühlgasse 11)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, blackout curtains, soundproofing

Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Annex Building (Mühlgasse 11, up to 4 Guests)

Apartment, 2 Bedrooms, Annex Building (Mühlgasse 11, up to 4 Guests) | In-room safe, desk, blackout curtains, soundproofing

Apartment, 2 Bedrooms, Annex Building (Mühlgasse 11, up to 4 Guests)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Single Room

In-room safe, desk, blackout curtains, soundproofing

Economy Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, desk, blackout curtains, soundproofing

Economy Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Carlton Opera

Hotel with free breakfast, a short walk to Naschmarkt
A fitness centre, valet parking and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site.
Carlton Opera offers 65 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Carlton Opera, you're just a quick walk from Naschmarkt. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • On-site recreation includes a gym
  • Just a 3-minute walk from Naschmarkt and 11 minutes on foot from Vienna State Opera
  • Airport and local-area shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A fitness centre, tour/ticket assistance, and a garden are also featured at the business-friendly Carlton Opera. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Vienna hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Languages

Croatian, English, Farsi, French, German, Hebrew, Hungarian, Italian, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (EUR 22 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 12.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 43 per vehicle (one way)
  • Valet parking fee: EUR 22 per day
  • Crib (infant bed) fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Carlton Opera
Carlton Opera Hotel
Carlton Opera Vienna
Hotel Carlton Opera
Hotel Carlton Opera Vienna
Carlton Opera Hotel Vienna
Carlton Opera Hotel Wien
Carlton Opera Wien
Carlton Opera Hotel
Carlton Opera Vienna
Carlton Opera Hotel Vienna

Carlton Opera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 88 reviews
Rating 8 - Good. 43 out of 88 reviews
Rating 6 - Okay. 22 out of 88 reviews
Rating 4 - Poor. 4 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dagmar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Gordon

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is ideally located for a short visit to Vienna. Naschmarkt, just a couple of mins walk has lots of good restaurants. City not much further. Room was OK but tired. Tea/coffee provided but had to ask for milk. Were told it's not provided but they did get some from the kitchen. Beds were made daily, but tea/coffee not replenished and used sachets/cups (paper) not cleared away. Mini bar prices provided but no drinks in the fridge. We thought we should tell reception in case they thought we'd drunk the lot :-) We were told they don't put drinks in the fridge - other than 2 bottles of complimentary water (sparkling). Staff were OK and answered questions but service with a smile would have been nice.
Stayed 3 nights in Sep 2019

10/10 Excellent

Rebecca, Washington DC

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique historic gem! I would stay here again in a heartbeat! Historic elevator and architecture.
Stayed 1 night in Sep 2019

10/10 Excellent

Jeff, Baton Rouge LA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and quaint. Nice staff and very helpful.
Stayed 1 night in Jul 2019

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
We were happy with our stay at the Carlton Opera with only a few regrets. Upon our arrival, a rather surly porter took our bags up to our room via the elevator and grumbled about his $ 3.00 tip where others elsewhere had been happy with their tip. Breakfast was very good, but no other meals were offered. The room was fine except for the TV which had a weird system of set and cable-box; the remotes would not turn on the set and gave their options in Spanish only. The first night we had no TV, and the second night I found the secret--switch the TV on and off manually... Vienna itself was hot, and required much walking. The hotel was not as near to the centre of things as it was nowhere near the State Opera. All in all, though, a good experience.
Stayed 3 nights in Jun 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Want a place to stay close to the Naschmarkt?

This hotel is just outside the Ringstrasse and a few blocks away from the Naschmarkt. It is within walking distance of all the major sites in Vienna. It is clean and has everything that you would need during your visit. The room we had was on the 1st floor just off the lobby, but was a quiet room away from the street - window looked out on the atrium. It had separate bath and WC. This is in an older building and we had no issues with the wi-fi. The staff was very accommodating to our requests. The breakfast provided in the dining room was very good! The only downside was that the mattresses and pillows were very soft, but when you're tired, you'll fall asleep. We recommend this hotel.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location near the Naschmarkt is great, but there are also charming neighborhood restaurants nearby. Hotel staff was exceptional in recommending restaurants and helping with logistics.
Stayed 6 nights in May 2018

4/10 Poor

Diego

Liked: Cleanliness, staff & service
Disliked: Room comfort

Vienna

We were quite disappointed with the overall condition of the apartment to start the shower wasn’t working actually the hose was leaking the tub was high off the floor the wooden floors were very poor condition some boards were rotting the tv wasn’t working and the overall appearance was not welcoming the kitchen was in my opinion very poorly equipped again I want to be fair as this applies only to the residence part of the hotel
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel in Convenient Central Location

This hotel is in a fantastic location, about 12-15min walk from the Vienna Staatsoper (basically the centre of the city), and 5 minutes walk from the subway. The room was very quiet and very large. The decor was a bit dated but happy with it for the price-point. There are hotel style rooms and also serviced apartments with kitchens available. Staff were very obliging and there is free wifi.

4/10 Poor

Ter, Finland

Disliked: Staff & service, property conditions & facilities, room comfort

city center - that is a good think

More or less ok. But the taxies they order for you based on the fixed price - turned to be not the case as the tax drivers ask for higher price at the end of you trip. The clients should be aware of that problem.
Stayed 4 nights in Jun 2017

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant city break

Enjoyed the city break, good location & enough variety for breakfast- I would recommend the hotel.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value Stay

Could not fault the helpfulness of the staff and the hotel obviously tries hard to keep up a good standard. Small bedroom but perfectly adequate for just using as a base for sleeping. Extremely comfortable bed and the room was quiet. Location very good for accessing the main centre attractions of the Opera House etc. - 15 minute or so walk. Underground within easy reach as well.
Stayed 3 nights in Oct 2017

8/10 Good

Caroline, Wembley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entrance from Muhlgasse was very grand - it felt like we were staying in a very posh place. The apartment was roomy and very comfortable. Staff were all efficient, friendly and helpful.
Stayed 2 nights in Oct 2017

10/10 Excellent

liz, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very friendly,helpful staff , large clean rooms. G

We had a very enjoyable time in Vienna, the hotel was very comfortable and the staff very helpful.
Stayed 2 nights in Oct 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parker's Europe Tour

Lovely hotel in a nice positiob
Stayed 1 night in Sep 2017

6/10 Okay

Ramesh

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Pros: - awesome location near museums, restaurants, the train station and the city center. - really good breakfast that was full of variety - had an awesome room with a small kitchen, laundry and a spacious sitting area. - staff were knowledgeable, friendly and fluently spoke English and German. Cons: - the hotel is split between two buildings and was originally difficult to figure out Overall: a great place near the heart of Vienna for a very reasonable price. We would definitely come back.

8/10 Good

Steph, Australia

Liked: Cleanliness, staff & service, room comfort

Cute Hotel

Compact hotel room, bathroom a little dated but functional. Good location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lorraine, brooklyn, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience. Quiet old street near market.

Large room was very nice. The staff at the desk were warm and helpful. Decent food choices at breakfast.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice location - good value

I stayed here 2 times over the years... cant beat the price or location...