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HiLight Suites Hotel

4.0 star property

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Photo gallery for HiLight Suites Hotel

Deluxe Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Daily buffet breakfast (EUR 22 per person)
Family Suite | Living area | Flat-screen TV
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Salesianergasse 2, Vienna, Vienna, 1030
  • Vienna State Opera
    ‪11 min walk‬
  • St. Stephen's Cathedral
    ‪12 min walk‬
  • Stephansplatz
    ‪12 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Suite (Prestige)

Flat-screen TV

Premium Suite (Prestige)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite

Classic Suite | Living area | Flat-screen TV

Classic Suite

9.0 out of 10
Wonderful
(13 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV

Family Suite

9.2 out of 10
Wonderful
(15 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Studio Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Studio Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

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About this property

HiLight Suites Hotel

Family-friendly hotel with fitness centre and sauna
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking.
HiLight Suites Hotel offers 50 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at HiLight Suites Hotel. During your stay, you're just a quick walk from Belvedere. Enjoy features like free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Konzerthaus and 9 minutes on foot from Belvedere
  • Airport shuttle service available for a fee
HiLight Suites Hotel offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly HiLight Suites Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Bar/Lounge – On-site bar.
Room service is available.

Languages

Croatian, English, French, German, Italian, Polish, Russian, Serbian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 34 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: EUR 22 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar/Lounge

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 538 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 1:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 55.00 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55.00 (one-way)
  • Covered self-parking fee: EUR 34 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
HiLight Suites Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 1:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Starlight Suiten Am Heumarkt
Starlight Suiten Am Heumarkt Vienna
HiLight Suites Hotel Vienna
Starlight Suiten Hotel Am Heumarkt Vienna
HiLight Suites Vienna
HiLight Suites
HiLight Suites Hotel Hotel
HiLight Suites Hotel Vienna
HiLight Suites Hotel Hotel Vienna

HiLight Suites Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 427 out of 762 reviews
Rating 8 - Good. 260 out of 762 reviews
Rating 6 - Okay. 53 out of 762 reviews
Rating 4 - Poor. 12 out of 762 reviews
Rating 2 - Terrible. 10 out of 762 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Fantastic location and comfortable beds. Hoped to use the mobile kitchen to make breakfast in the mornings, but it was never available during our 4 night stay, and communication around the issue could have been better. Aside from that issue, it was a pleasant stay!
Stayed 4 nights in Mar 2025

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, cerca de varios puntos turísticos
Stayed 3 nights in Apr 2025

6/10 Okay

Andres, Woodbridge

Liked: Cleanliness, staff & service
The property is nice. The staff is super nice and friendly the property c
Stayed 2 nights in Apr 2025

8/10 Good

Kelsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in time on Expedia is incorrect. Correct time is 3 pm and the staff wouldn’t allow check in even 15 minutes before that time. My only complaint other than the hard bed, stay was good other than that.
Stayed 2 nights in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Tetsuya

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Feb 2025

10/10 Excellent

Harald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro station close by, walkable
Stayed 2 nights in Dec 2024

8/10 Good

Silva

Liked: Staff & service, property conditions & facilities, room comfort

Big rooms and quiet

It is located close to the central. The room was spacious, with a bath and shower. The staff was lovely. However, I think they never changed the towels and bed sheets in our room. The towels were precisely in the same place where we left them in our room, and the bed sheets were just tidied up.
Stayed 5 nights in Dec 2024

8/10 Good

Jarad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Varsity at breakfast.
Stayed 5 nights in Dec 2024

8/10 Good

ubaldo, San German

Liked: Cleanliness, staff & service, property conditions & facilities
Superb
Stayed 3 nights in Nov 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really easy to get to on public transport and everywhere was within a 20-30 mins walk. Lots of places to eat and the staff were really helpful when approached. The room was big and clean, with nice in room toiletries. We didn't have breakfast at the hotel, so can't comment but there are places within a short walk which we preferred as en route to places. It's between two other hotels but I'm glad I picked HiLights!
Stayed 3 nights in Nov 2024

10/10 Excellent

JOYCE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HiLights hotel very convenient

I was not expecting the room to be huge but there was big space for luggages and all our stuff. I walked to St steohens Cathedral around 15 mins. Went to belvedee same 15 mins. Walked ro christmas markets stephansplatz, rathausplatz, belvedere, everything is walkable. I walked solo to christmas markets and it was safe at night
Stayed 4 nights in Nov 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Aktham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and customer service. Front desk is so helpful. Highly recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wenpeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Heriberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk crew very helpful and always smiling.
Stayed 3 nights in Oct 2024

8/10 Good

Yue

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donna Audel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were made to feel very welcome upon our arrival. The hotel was clean and tidy. Our room on the 3rd floor was quiet and spacious. Was glad that the windows could be opened. Liked that there was a separate bathroom with a closed door. Everything was spotlessly clean. Plenty of wardrobe space. Safety deposit box. Minor things: bath towels were a bit on the small side, no shower gel supplied only shampoo/conditioner, no iron in room, and pillows were limp (although the bed itself was comfy and it was a proper double not two singles pushed together). Location was good in as much as it took about 12 minutes to walk into the city centre, but there wasn't a lot to do in the immediate vicinity. Beethoven's statue was very near, and a few restaurants. Would definitely stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Slava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 6 nights in Sep 2024

8/10 Good

Shanaaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

What a wonderful hotel!! We just loved it here. Our suite was huge and so comfortable. The hotel was spotless throughout. The location was great. It is within walking distance of most all of the Vienna tourist attractions. What we enjoyed here the most though was the staff. All of the desk staff just went above and beyond to make us feel welcome and help us out. We can’t say enough excellent things about them. The only negative about our stay here was the breakfast. It was 24 euro per person and it just wasn’t worth it. There was a decent selection of food to choose from, but the food was just ok quality. The juice one morning was so chemical tasting that we couldn’t drink it. And I question their food handling. The sterno went out under the sausages, and my sausage was really cold. When I alerted the buffet staff, they just relit the sterno and never adequately heated the meat. That’s a big no no. Overall I would recommend this hotel in a heartbeat, I would just avoid the breakfast buffet at all costs.
Stayed 4 nights in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024