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AC Hotel Palacio Universal by Marriott

4.0 star property

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Photo gallery for AC Hotel Palacio Universal by Marriott

Exterior
Lobby
Gastropub
Standard Room, 2 Single Beds, Ocean View | 1 bedroom, minibar, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Rua Canovas del Castillo, 28, Vigo, Pontevedra, 36202
  • Place, Centro Comercial A Laxe
    ‪3 min walk‬
  • Place, Centro Cultural Caixanova
    ‪3 min walk‬
  • Place, Centro Principe
    ‪7 min walk‬
  • Airport, Vigo (VGO-Peinador)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Ocean View

Standard Room, 2 Single Beds, Ocean View | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Beach/ocean view

Standard Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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  • Air-conditioning
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4.6 out of 5, Wonderful, 568 reviews
The price is €112
includes taxes & fees
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About this property

AC Hotel Palacio Universal by Marriott

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
AC Hotel Palacio Universal by Marriott offers 69 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at AC Hotel Palacio Universal by Marriott, you're just a quick walk from Estuary Marine Station. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Estuary Marine Station and Alameda da Praza de Compostela
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1012 square feet (94 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel Palacio Universal by Marriott.

This 4-star Vigo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
AC Hotel Palacio Universal by Marriott has a restaurant on site.
AC Lounge – This gastropub specialises in Mediterranean cuisine and serves lunch and light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17.60 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,012 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.60 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Hotel Palacio Universal Marriott Vigo
AC Palacio Universal
AC Palacio Universal Marriott Vigo
Ac Palacio Universal Vigo
AC Hotel Palacio Universal by Marriott Vigo
AC Hotel Palacio Universal by Marriott Hotel
AC Hotel Palacio Universal by Marriott Hotel Vigo

AC Hotel Palacio Universal by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 175 out of 345 reviews
Rating 8 - Good. 125 out of 345 reviews
Rating 6 - Okay. 27 out of 345 reviews
Rating 4 - Poor. 14 out of 345 reviews
Rating 2 - Terrible. 4 out of 345 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities
Room was flawless, great cleaning, good space, great beds.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place! 5 stars customer service, very clean.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

gennadiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a breakfast outside of the hotel. All the rest was wonderful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent! The staff was so helpful and the room was lovely!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
We really liked this hotel. The staff was polite, friendly and helpful. They gave us a room with balcony facing the sea, which was great. The housekeeping was great. The location is convenient with many nearby restaurants and “Oyster Street”. We would definitely recommend this hotel and would stay there again if we return to Vigo. Five stars to the staff at reception, the breakfast room attendant and the housekeeping person!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with beautiful views of the bay and many restaurants nearby. Great staff and overall service. Spacious rooms and bathrooms.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect
Stayed 1 night in May 2024
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff, lovely room with a great view of the water, close to tons of restaurants and shops
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

GIANCARLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel at the very Harbor of Vigo
Stayed 1 night in May 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavenly AC! Clean, quiet & comfortable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Great location.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC hotel in Vigo is in its usual standard. Spacious rooms, extremely well equipped, excellent service
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

MAXIMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great staff can call a Cab at any hour. Good breakfast option on site.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, property conditions & facilities
Just in front of pier to Cangas and Islas Cies
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice staff. Hotel in fab location. Issue with noisy room was resolved quickly with no fuss. Well done reception and housekeeping team at AC Vigo
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Waterfront Gem in Vigo

Front desk staff, specifically Isabel, was out of this world friendly and helpful. Beautiful design. Loved the room layout and bathroom.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while traveling on business from the US. They were very friendly and accommodating to me.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Naoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent except there was no complimentary coffee/tea in the room
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

R

Nice place and good location. Parking is extra and several blocks away. No issues, would stay here again.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities
Good location great view of water from room nice breakfast staff friendly and helpful only problem not enough outlets in the room
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff. Right in front of the port. No cafeteria or restaurant service weekends, only breakfast and room minibar. Hart to find a nice restaurant close to Hotel, something rare in Galicia
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott in Vigo

Excellent hotel, especially for the price. The hotel does not have a parking however there was one just across the street, very convenient, but very expensive. 30 euros overnight (!!)
Stayed 1 night in Nov 2023