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Smile Hotel Wakayama

3.0 star property

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Photo gallery for Smile Hotel Wakayama

Exterior
Daily local cuisine breakfast (JPY 1200 per person)
Point of interest
Cleanliness standards
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Laundry
  • Parking available
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
18 Minamimigiwacho, Wakayama, Wakayama-ken, 640-8232
  • Place, Wakayama Castle
    ‪4 min walk‬
  • Place, Museum of Modern Art
    ‪5 min walk‬
  • Place, Wakayama Park Zoo
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪45 min drive‬

Room options

View all photos for Basic Single Room, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Basic Single Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Twin Room, Smoking

Premium bedding, desk, iron/ironing board, WiFi

Basic Twin Room, Smoking

7.4 out of 10
Good
(10 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Basic Twin Room, Non Smoking

Premium bedding, desk, iron/ironing board, WiFi

Basic Twin Room, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Basic Single Room, Smoking

Premium bedding, desk, iron/ironing board, WiFi

Basic Single Room, Smoking

7.8 out of 10
Good
(6 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Smile Hotel Wakayama

Hotel with a restaurant, 8-minute walk to Wakayama Castle
This hotel features a restaurant, self parking and dry cleaning. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Smile Hotel Wakayama offers 87 accommodations with coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 19-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

This Wakayama hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Smile Hotel Wakayama, you're just a quick walk from Museum of Modern Art. You'll find features such as a restaurant, breakfast (surcharge) and dry cleaning service.
  • Free wired Internet
  • Enjoy Japanese cuisine while dining at Shangri-La
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a computer and laundry facilities
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Museum of Modern Art and Wakayama Castle
There's a restaurant on site. Smile Hotel Wakayama also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.
For a fee, guests can enjoy a local cuisine breakfast daily from 7 AM to 9:30 AM.
Shangri-La – This restaurant specialises in Japanese cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7 AM to 9:30 AM for a fee: JPY 1,200 per person
  • A restaurant

Restaurants on site

  • Shangri-La

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 1200 per person
  • Covered self-parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Inn Wakayama
Wakayama Tokyu
Smile Wakayama
Wakayama Tokyu Inn
Smile Hotel Wakayama Hotel
Smile Hotel Wakayama Wakayama
Smile Hotel Wakayama Hotel Wakayama

Smile Hotel Wakayama Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 560 reviews
Rating 8 - Good. 232 out of 560 reviews
Rating 6 - Okay. 129 out of 560 reviews
Rating 4 - Poor. 32 out of 560 reviews
Rating 2 - Terrible. 13 out of 560 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for good price. Very friendly and helpful staff. The hotel actually provides you an actual key attached to a long plastic stick. No magnetic key. The hotel ONLY clean your room ONCE every THREE DAYS to save costs. The laundry room is the very top floor and is ALWAYS hot.
Stayed 4 nights in Jul 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Wakayama castle. Especially at night. Staff was outgoing. Close to train station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View of Castle

Amazing hotel with an even better view. I had a superb view of Wakayama’s castle straight from my hotel room. Of course the staff were nice and the room was clean and comfortable. The location is brilliant although it is about a 15-20 minute walk to one of the two close by train stations. I would strongly recommend this hotel for the view!
Stayed 1 night in Oct 2024

10/10 Excellent

Nathen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the castle and down town . Save . Great staff .
Stayed 5 nights in Oct 2024

6/10 Okay

Matthew

Travelled with group
Hotel a bit old
Stayed 1 night in Oct 2024

10/10 Excellent

Kin Hei Steve

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. With parking space
Stayed 1 night in Jul 2024

10/10 Excellent

LAWSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s alright.
Stayed 2 nights in Feb 2024

10/10 Excellent

LAWSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2023

4/10 Poor

Lianne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom stinks
Stayed 1 night in Sep 2023

8/10 Good

Wah lok

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location it's about five bus stop Price is very good Breakfast with a view Wakayama Castle Breakfast is a must ¥900 very good price and with a killing view The hotel offers bicycle for free , but the problem is only for one hour You cannot get to anywhere within an hour so we did not use the service at all My suggestion most of the people will come and use the free bicycle only once even though they stay for many days why not let the hotel guest to use the service with combine hours Bus fare is quite expensive in Japan for the short distance right taking a taxi is lot better
Stayed 3 nights in Aug 2023

8/10 Good

Yuen Kiu

Liked: Cleanliness, staff & service
The view of the Wakayama castle is good. The hotel is clean. But the facilities are old.
Stayed 8 nights in Jun 2023

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Old-Style Hotel

Very Good Breakfast! The only drawback of this Property is that you cannot open the window in your room. It is also a bit dated.
Stayed 1 night in Mar 2023

8/10 Good

HIDEO

Stayed 2 nights in Mar 2022

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of Wakayama castle
Stayed 2 nights in Dec 2021

8/10 Good

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything that I ask for in a room; a bed and a shower!! Great view of the castle too!
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of castle!
Stayed 1 night in Nov 2019

8/10 Good

A.I., Nagasaki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and tidy. The only thing I noticed was they didn’t change cups which we used when they cleaned the room while we were out.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was very clean and the staff were helpful and friendly.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The view was special.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and the staff were incredibly helpful.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service

Friendly staff

Located opposite to Wakayama Castle, though not close to JR station Friendly staff
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view of Wakayama castle.

Room was spacious and the view from the was good.