See all properties

Surfeel Hotel Wakkanai

3.5 star property

Choose dates to view prices

Photo gallery for Surfeel Hotel Wakkanai

Bar (on property)
Exterior
Lobby
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Kaiun 1-2-2, Wakkanai, Hokkaido, 097-0023
  • Place, Hokumon Shrine
    ‪9 min walk‬
  • Place, Wakkanai Park
    ‪12 min walk‬
  • Place, Wakkanai Fukko Market
    ‪17 min walk‬
  • Airport, Wakkanai (WKJ)
    ‪13 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Twin Room, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for High Floor Twin Room, Ocean View, Non Smoking

High Floor Twin Room, Ocean View, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

High Floor Twin Room, Ocean View, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Japanese Style Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 7
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Crown Suite, Non Smoking

Crown Suite, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Crown Suite, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Japanese Style Room

Free toiletries, hair dryer, slippers, electronic bidet

Japanese Style Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double Room Non-Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Hot springs
Dormy Inn Wakkanai Natural Hot Spring
Wakkanai
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 685 reviews
The price is €118
21 Jun - 22 Jun
Dormy Inn Wakkanai Natural Hot Spring

About this property

Surfeel Hotel Wakkanai

This hotel features 3 restaurants, a bar/lounge and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and a front desk safe.
Surfeel Hotel Wakkanai offers 143 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. This Wakkanai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

During your stay at Surfeel Hotel Wakkanai, you're just a quick walk from Hokumon Shrine. Features include free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, 7 meeting rooms and a lift
  • Within a 15-minute walk of Hokumon Shrine and Wakkanai Park
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. Surfeel Hotel Wakkanai also features a vending machine, concierge services, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Wakkanai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Surfeel Hotel Wakkanai has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Surfeel Hotel
Surfeel Wakkanai
SURFEEL HOTEL WAKKANAI Hotel
SURFEEL HOTEL WAKKANAI Wakkanai
SURFEEL HOTEL WAKKANAI Hotel Wakkanai

Surfeel Hotel Wakkanai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 293 out of 561 reviews
Rating 8 - Good. 200 out of 561 reviews
Rating 6 - Okay. 48 out of 561 reviews
Rating 4 - Poor. 16 out of 561 reviews
Rating 2 - Terrible. 4 out of 561 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

wendy

Liked: Cleanliness, amenities, property conditions & facilities
Ioved this hotel had everything my favorite of my 3 week stay in Japan very beautiful hotel and nothing lacking very friendly staff will stay again if visiting area.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Barbault

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and clean hotel. We are planning to stay next time we go!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Siu

Liked: Cleanliness, amenities, property conditions & facilities
Standard clean room with a view and free parking.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, spacious and outstanding view
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at this property, beautiful ocean view from my high floor room, breakfast buffet was very good.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, clean, well appointed room, really comfortable bed. The main downsides were the lack of heating which wasn't communicated until we arrived and a rather expensive, though good, breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel

Beautiful multi story hotel on the harbor. Gorgeous lobby. Great dinner buffet . Hotel had feel of a great large city downtown hotel in the small city of WAKKANAI.
Stayed 1 night in Sep 2025
Verified

8/10 Good

CHUNG-PAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surfeel was very convenient, being two minutes walking from the Wakkanai train station.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast buffet was amazing and delicious at the Marine Restaurant, The Dinner at Anon was also spectacular I had Shabu Shabu and it was delicious, the staff ESPECIALLY Choong was very nice and Helpful 🙏🙏
Buffet
Local Specialties
Japanese pancakes and Syrup
Shabu Shabu
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and close to the station.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jaan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, staying here felt like going back to the 90s
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel on this trip

Excellent in every way: spacious room, high quality amenities, friendly and welcoming staff, wonderful food service. Unbeatable location.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is big and elegant and clean and is the last stop of the bus from the airport, no need for a taxi, and it is walking distance to the port for ferries going to Rishiri and Rebun islands
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Yun

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but the hotel needs a renovation, carpet is quite dirty and the bed is not comfortable
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Phoomphop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel vibes.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Nazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to JR station and bus station. We stayed for two nights in order to check out Cape Soya by bus. Staff were very helpful considering we spoke limited Japanese. I would recommend it for others for its location to see Cape Soya.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nagesh

Liked: Cleanliness, staff & service, room comfort

Nice spacious room in Wakkanai

We really enjoyed our stay here. The room was spacious compared to other Japanese hotel rooms we have stayed at. Would definitely stay here again.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

YUK YING

Liked: Cleanliness, staff & service, property conditions & facilities
Location good
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Kyril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Extremely attentive to customer needs and accommodating in every way.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable stay

Tried Japanese style room which was spacious and very clean. Sea view for the sun rise was a bonus. People were very friendly and service was good.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Chun Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff who can speak english, japanese, cantonese, mandrian is very helpful, i highly revommend surfeel hotel to everyone who will visit wakkanai. The breakfast starts at 5am that we can catch the ferry to island to Rishiri without hurry.
Stayed 2 nights in Jul 2025