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Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Free buffet breakfast
Outdoor pool, pool loungers
Lobby
Exterior
Room, Multiple Beds | 1 bedroom, down duvets, pillow-top beds, in-room safe

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
2485 Metrocentre Blvd, West Palm Beach, FL, 33407
  • Rapids Water Park
    ‪3 min drive‬
  • CACTI Park of the Palm Beaches
    ‪4 min drive‬
  • Port of Palm Beach
    ‪7 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds | 1 bedroom, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub (Communications, Access Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Access Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG

Hotel with free breakfast, near Rapids Water Park
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. 37-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG. During your stay, you'll be within walking distance of Rapids Water Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Rapids Water Park and 9 minutes from Port of Palm Beach
Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG offers its guests an outdoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. Event space at this hotel measures 732 square feet (68 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG. Free self parking is available.

This West Palm Beach hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Metrocentre
Holiday Inn Express Metrocentre Hotel
Holiday Inn Express Metrocentre Hotel West Palm Beach
Holiday Inn Express Metrocentre West Palm Beach
Holiday Inn Express West Palm Beach
Holiday Inn Express West Palm Beach Metrocentre
West Palm Beach Holiday Inn Express
West Palm Beach Metrocentre
Holiday Inn Express West Palm Beach Metrocentre Hotel
Holiday Inn Express Hotel And Suites Metrocentre
Holiday Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Inn Express Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre
Holiday Inn Express Suites West Palm Beach Metrocentre by IHG

Holiday Inn Express & Suites West Palm Beach Metrocentre by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 234 out of 579 reviews
Rating 8 - Good. 183 out of 579 reviews
Rating 6 - Okay. 78 out of 579 reviews
Rating 4 - Poor. 43 out of 579 reviews
Rating 2 - Terrible. 41 out of 579 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a wonderful stay at holiday inn great breakfast great kind staff
Stayed 1 night in Apr 2025

10/10 Excellent

Lianny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Lacey

Travelled with family and small children
Liked: Staff & service
Average hotel, decent breakfast and pool area. Room was clean but smelled musty.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackielyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2025

8/10 Good

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect spot. So many things to do within a 20 minute drive. (I'm from Houston, so that's really convenient in my opinion) Every employee I encountered was super nice. My only complaint was that housekeeping was LOUD 9:00am every morning they were banging around, letting doors slam, knocking loudly on presumably vacant rooms. I was there on vacation. So 9 was early compared to our late nights.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Additional deposits required w/o notice

I paid for my room online thru Hotel.com once I arrived gave my confirmaion # & driver's license I was told I had to pay an additional $250 for smoking which I didn't ask for a smoking room. I'm NOT a smoker however I paid the $250 dep. and I ask how long will this hold be placed on my card for I was told 15 days. I hope & pray I receive my $250 deposit back on my credit card as I was told by front desk
Stayed 1 night in Mar 2025

8/10 Good

Meghan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel but easy and convenient location. Nice staff
Stayed 2 nights in Mar 2025

8/10 Good

germain

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Paunel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zongqi

Stayed 4 nights in Mar 2025

10/10 Excellent

Kelley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, efficient and a joy to speak with.
Stayed 1 night in Feb 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Klacson

Stayed 3 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Bed

I’ve been away on vacation for over a week. This was a one night stop and by far the most comfortable bed this trip and probably any other hotel I stayed at.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas William

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place with a great staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025