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Luxury Apartment, 5 Bedrooms, Non Smoking, Mountain View

Bed Count 9 Twin Beds Maximum Occupancy 9 Max

Standard Apartment, 2 Bedrooms, Mountain View, Mountainside

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Superior Twin Room (Alpin)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Suite, 1 Bedroom, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Apartment, 2 Bedrooms, Mountain View, Mountainside

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Hotel Description

During your stay at Hotel Hemizeus & Iremia Spa, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free WiFi in public areas and free train pick-up service, plus a full-service spa.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with facials, massages or body scrubs at Iremia Spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Zermatt-Matterhorn Ski Paradise and 7 minutes on foot from Zermatt-Furi Gondola
  • Free train station pick-up shuttle service

Hotel Hemizeus & Iremia Spa ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Hemizeus & Iremia Spa

Everyone (9) Couples (2) Family (3)
5 out of 5
War ein toller Kurzaufenthalt. Jederzeit gerne wieder. Merci

Posted by on 14 Apr 2024

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5 out of 5
Top

Posted by on 19 Mar 2023

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Comment from Hotel Management

31 Mar 2023 by Family Palazzo & Team Hemizeus

Liebe Sandra, Vielen Dank für Ihren Besuch sowie für Ihre überaus positive Rückmeldung. Es freut uns zu sehen, dass Sie sich bei uns wohl gefühlt haben. Wir hoffen, Sie bald wieder bei uns im Hause begrüßen zu dürfen. Vielleicht im Sommer, zu einem Wanderurlaub? Sonnige Grüsse aus Zermatt

5 out of 5
Gute Lage, ruhig und schön.

Posted by on 7 Mar 2022

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Comment from Hotel Management

30 Mar 2022 by Family Palazzo & Team Hemizeus

Es freut uns, dass Sie Ihren Aufenthalt in unserem renovierten Hotel Hemizeus & Iremia Spa genossen haben. Über einen weiteren Besuch von Ihnen, freuen wir uns. Sonnige Grüsse

5 out of 5
Gute Lage, sehr freundliches Personal. Das Frühstück und Abendessen war hervorragend. Vom Essensraum hat man einen wunderschönen Blick aus das Matterhorn.

Posted by on 8 Feb 2022

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Comment from Hotel Management

30 Mar 2022 by Family Palazzo & Team Hemizeus

Liebe Leonie, Schön, dass Sie uns in Zermatt am Fusse des Matterhorns besucht haben. Unser charmantes Hotel, liegt im idyllischen, südlichen Teil von Zermatt und kann somit von einem traumhaften Blick aufs Matterhorn profitieren. Sei es beim Frühstückstisch, beim Nachmittags-Kuchen oder von der Sonnen-Terrasse, der Anblick des ,,Tobleronebergs'' lässt immer wieder Herzen höherschlagen. Unser Shuttle-Service steht jeweils für die An- und Abreise kostenfrei zur Verfügung. Ihre Gastgeber, das Team-Hemizeus sowie die Familie Palazzo, stehen für Freundlichkeit sowie einen qualitativ hohen Service. Eine heimelige Atmosphäre, Herzlichkeit und Garantie zur Entspannung sind die Aushängeschilder unseres Hotels. Unsere vielseitige Speisekarte sowie das reichhaltige Vital-Frühstücksbuffet, bietet mit allen erdenklichen Gaumenfreuden für jeden Geschmack etwas. Die 255m2 grosse Wellness-Anlage, bietet mit all seinen Facetten viel Entspannung und einen Ausgleich für strenge Tage auf den perfekt präparierten Zermatter-Pisten. Besten Dank, dass Sie sich die Zeit genommen haben uns ein Feedback zu geben. Wir freuen uns, Sie bald wieder verwöhnen zu dürfen. Bis bald! Sonnige Grüsse aus Zermatt

5 out of 5
Wundeschönes Hotel mit tollen Zimmern. Groszügiges Frühstückbuffet, beheizte Skiraum, kostenloses Shuttle von Bahnhof und das Beste, die unglaublich freundliche und hilfsbereite Mitarbeiter. Nah an Skipiste gelegen, also ist die erste Fahrt umsonst;-) Wurden hier mit Sicherheitwieder buchen. Kein Kommentar zur Spa, haben dieses nicht besucht.

Posted by on 24 Jan 2022

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Comment from Hotel Management

31 Jan 2022 by Family Palazzo & Team Hemizeus

Für die liebevolle Bewertung, möchten wir uns herzlich bedanken. Unsere 255m2 grosse Wellness-Anlage, bietet mit all seinen Facetten viel Entspannung und einen Ausgleich für strenge Tage auf den perfekt präparierten Zermatter-Pisten. Wir würden uns freuen, Sie bald wieder begrüssen zu dürfen. Sonnige Grüsse aus Zermatt

5 out of 5
Hervorragend! Ausgezeichnete Lage, direkt mit den Ski zu den Bergbahnen hin und zurück ohne laufen oder Skibus.

Posted by on 20 Jan 2022

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Comment from Hotel Management

31 Jan 2022 by Family Palazzo & Team Hemizeus

Liebe Andrea, Wir haben uns sehr gefreut, Sie als unsere Gäste im Hotel Hemizeus & Iremia Spa begrüssen zu dürfen. Vielen Dank dafür und für das hervorragendes Feedback. Schön, dass Sie mit unserem charmanten Hotel sowie unserem Service zufrieden waren. Es ist schön zu lesen, dass wir Ihre Erwartungen erfüllt haben. Wir freuen uns auf Ihren nächsten Besuch und wünschen Ihnen bis dahin alles Gute.

5 out of 5
Sehr schönes und ruhig gelegenes Hotel. 7 Gehminuten zur Gondelbahn. Das Essen war gut.

Posted by on 2 Aug 2021

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Comment from Hotel Management

3 Aug 2021 by Alessia

Vielen dank für Ihren Besuch sowie für das tolle Feedback. Die Familie Palazzo sowie das gesamte Hemizeus-Team, legt sehr viel Wert auf ein ruhiges und heimeliges Ambiente. Wir versuchen stets, unseren Gästen alle Wünsche zu erfüllen. Unsere vielseitige Speisekarte sowie unser reichhaltiges Vital-Frühstücksbuffet, bietet mit allen erdenklichen Gaumenfreuden für jeden Geschmack etwas. Wir hoffen Sie bald wieder begrüssen zu dürfen. Herzliche Grüsse aus dem Hemizeus

3 out of 5
Unten zum Schlafen etwas zugig, bei kälteren Temperaturen. Kommt von 2 Seiten Zugluft. Enges WC.

Posted by on 29 Jul 2021

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Comment from Hotel Management

31 Aug 2021 by Alessia

Vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten. Sobald Sie in Zermatt aus dem Zug steigen, beginnt bereits Ihr Urlaub. Unser kostenfreier Shuttle-Service bringt Sie bequem zum Hotel/ Bahnhof. Vom renovierten Hotelzimmer bis zur eleganten und überaus gemütlichen Ferienwohnung oder Penthouse, bieten die Räume im Hotel Hemizeus & Iremia Spa, Erholung und Komfort für jedermann. Wir bietet diverse Zimmerkategorien, -Grössen mit verschiedenen Belegungs-Varianten an. Unsere grosse Wellness-Anlage, bietet mit all seinen Facetten viel Raum für Entspannung. Ganz nach dem Motto: Der Augenblick...ist zeitlos... Unser charmant renoviertes Hotel liegt im südlichen, idyllischen Teil von Zermatt. Sehr ruhig und doch nahe am Zentrum. Wir hoffen, Sie bald erneut in unserem familiären Wellness - Hotel begrüssen und verwöhnen zu dürfen. Sonnige Grüsse aus Zermatt

4 out of 5
Hôtel avec un bon rapport qualité prix. Le restaurant et le service de massage, les prestations n'étaient pas incroyable, peu mieux faire.

Posted by on 21 Mar 2021

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Comment from Hotel Management

24 Mar 2021 by Alessia

Merci de prendre le temps de nous noter. Nous avons été heureux de vous accueillir. Nos employés de longue date sont de grands hôtes et répondent aux souhaits de chaque invité. Nous offrons à nos hôtes un service de qualité. Les commentaires constructifs sont très importants pour nous. Pouvez-vous nous donner des détails plus précis? Nous espérons que vous pourrez bientôt profiter à nouveau de la vue à couper le souffle et de notre grande oasis de bien-être. Meilleures salutations de Zermatt

5 out of 5

Posted by on 12 Oct 2020

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Comment from Hotel Management

23 Nov 2020 by Patricia Palazzo

Herzlichen Dank! Familie Palazzo

About the Hotel Hemizeus & Iremia Spa

Location Untere Tuftra 11, Zermatt, VS 3920

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Hotel Hemizeus & Iremia Spa helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. WiFi is free in public spaces. This 3-star Zermatt hotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 3 buildings
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt (QZB-Zermatt Train Station) (0.1 km / 0.1 mi)
  • Property shuttles: Free train station pick-up

Room Amenities

Hotel Hemizeus & Iremia Spa offers 42 accommodations with complimentary dressing gowns and complimentary slippers. Each accommodation is individually furnished. Beds feature down duvets. Flat-screen televisions come with cable channels. Bathrooms include hairdryers and children's dressing gowns. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Hairdryer
  • Dressing gowns
  • Slippers
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Unique furnishings
  • Children's dressing gowns
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Hotel Hemizeus & Iremia Spa has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing on site
  • Helicopter/aeroplane tours on site
  • Mountain climbing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Mountain biking on site

Spa Services

Iremia Spa has 2 treatment rooms. Services include hot stone massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Hotel Hemizeus & Iremia Spa offers transfers from the train station. Please contact the property on the number on the booking confirmation on arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per day.
  • Cots (infant beds) are available for CHF 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Hotel Hemizeus & Iremia Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 9:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 28 for adults and from CHF 18 for children
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hemizeus
  • Hemizeus Hotel
  • Hemizeus Zermatt
  • Hotel Hemizeus
  • Hotel Hemizeus Zermatt
  • Apparthotel Hemizeus Hotel Zermatt
  • Apparthotel Hemizeus Zermatt
  • Apparthotel Hemizeus Hotel Zermatt
  • Hotel Hemizeus
  • Hemizeus & Iremia Spa Zermatt
  • Hotel Hemizeus & Iremia Spa Hotel
  • Hotel Hemizeus & Iremia Spa Zermatt
  • Hotel Hemizeus & Iremia Spa Hotel Zermatt

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.