Hotel Tannenhof

3.5 star property

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Photo gallery for Hotel Tannenhof

Front of property – evening/night
Gallery Double or Twin Room | Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Reception
Breakfast, lunch, dinner served; Italian cuisine
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
3 Englischer Viertel, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪9 min walk‬
  • Sunnegga Ski Resort
  • Sion (SIR)

Room options

Family Room

10.0 out of 10
Exceptional
(7 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Basic Double or Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Tannenhof

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
This smoke-free hotel features a restaurant, a bar/lounge and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a hair salon, a front desk safe and multilingual staff assistance are on-site.
Hotel Tannenhof offers 16 accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hotel Tannenhof gets high marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Italian cuisine while dining at Golden LokDown
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a ropes course and helicopter/aeroplane tours
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zermatt-Matterhorn Ski Paradise and St. Mauritius Church
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Multilingual staff, ski storage, and tour/ticket assistance are also featured at Hotel Tannenhof.

This 3.5-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Golden LokDown – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Golden LokDown

Things to do

  • Helicopter/aeroplane tours
  • Ropes course
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Schallers Tannenhof
Hotel Tannenhof Hotel
Hotel Tannenhof Zermatt
Hotel Tannenhof Hotel Zermatt

Hotel Tannenhof Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 238 out of 310 reviews
Rating 8 - Good. 53 out of 310 reviews
Rating 6 - Okay. 13 out of 310 reviews
Rating 4 - Poor. 3 out of 310 reviews
Rating 2 - Terrible. 3 out of 310 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with great location and beautiful views of city and Matterhorn. Very attentive staff. Gentlemen at front desk even came in to work 15 mins earlier in the morning to help us bring down our luggage for our early morning departure. We had 2 room apartment on top floor with amazing sky view windows and balcony.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently refurbished and very nice. Great quiet location but close to main street in Zermatt. Would go back for sure!
Stayed 1 night in May 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went here ... loved the location and its in the heart of the town...
Stayed 2 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities

Great spot

The hotel is beautiful, very clean, perfect location. Unfortunately, we couldn’t get the air conditioner to work & we were hot until we opened the window. That was great until 7am when construction on the hotel next door resumed. Sleep was out of reach for us; completely out of everyone’s control, including the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in May

We stayed at Hotel Tannenhof for one night. Location is 10min walk from the train station. Rooms were comfortable and clean. Staff were lovely and very helpful in showing us the best view points and local walks.
Stayed 1 night in May 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Tannenhof

Patricia and Victoria were very friendly and made check in and out easy. They answer all our questions!!
Stayed 3 nights in May 2025

10/10 Excellent

George, Mililani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay in Zermatt. Property was recently renovated and looks great.
Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10!!

Loved this cozy little hotel! Very nice and clean. Beds were comfy, and staff was friendly. The free breakfast was great, and I liked that the hotel had a bar for a night cap. 10/10 would recommend!
Stayed 1 night in May 2025

10/10 Excellent

linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, recently updated. Loved the balcony! Our room was nicely decorated with a large tv and plenty of storage. Well planned for a smaller space. Breakfast was very good.
Stayed 1 night in May 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were very nice and the location was great but we were not advised in advance that the hotel was in the middle of a construction zone with jack hammers going all day.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Tannenhof. We loved everything about it. Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Keith

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Easy walk from train station.
Stayed 2 nights in May 2025

10/10 Excellent

Donald, Fleming Island

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of Zermatt.
Stayed 2 nights in May 2025

10/10 Excellent

PERIANAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained facilities and attentive staff.
Stayed 2 nights in May 2025

6/10 Okay

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very small room
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Probably the best hotel room I’ve ever stayed at. Excellent architecture. Layout was fantastic. We had the family room so a separate room for the large bed and a separate small room for two twin beds. Large open seating room. Bathroom was fantastic. Beautiful. But more importantly functional and with safety in mind. Beautiful marble but in the shower on the floor were several wide non slip strips. Most of the showers I experience when traveling are slippery and therefore dangerous. Real though by an experienced builder and architect went into this fabulous place.
Stayed 1 night in May 2025

10/10 Excellent

Randall

Stayed 4 nights in Apr 2025

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, nice clean comfortable hotel and great location in the heart of Zermatt
Stayed 1 night in Apr 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Beautiful hotel! The hotel restaurant is top-notch, too.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patricia, Saskia, and John were all very positive and patient with all the guests during our stay in unique circumstances. Zermatt received a once in a lifetime snowstorm, losing accessibility for over 48 hours, and had no electricity for over 42 hours. However, these great folks did their best to make sure that we were in as good of shape as possible and never lost their smiles.
Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good, the breakfast options weren't great and the pillows were dreadful, not sure I got a full night sleep once sadly, everything else was great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff, good location, breakfast good.
Stayed 1 night in Mar 2025