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Copthorne Downtown Abu Dhabi

4.0 star property

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Photo gallery for Copthorne Downtown Abu Dhabi

2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Exterior
Outdoor pool
Club Room | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Sheikh Zayed The 1st Rd Electra Street, Abu Dhabi, 0000
  • Place, Madinat Zayed Shopping Center
    ‪6 min walk‬
  • Place, Abu Dhabi Commercial Bank
    ‪12 min walk‬
  • Place, Abu Dhabi Corniche
    ‪14 min walk‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room

Club Room | 1 bedroom, minibar, in-room safe, desk

Club Room

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Living area | 28-inch LCD TV with satellite channels

Premium Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

Business Suite | 1 bedroom, minibar, in-room safe, desk

Business Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite

1 bedroom, minibar, in-room safe, desk

Business Suite

  • Sleeps 2

View all photos for Club Room With Executive Lounge Access

1 bedroom, minibar, in-room safe, desk

Club Room With Executive Lounge Access

  • Sleeps 2

View all photos for Premium Deluxe Room

1 bedroom, minibar, in-room safe, desk

Premium Deluxe Room

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Premium Suite

1 bedroom, minibar, in-room safe, desk

Premium Suite

  • Sleeps 2

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About this property

Copthorne Downtown Abu Dhabi

This hotel features 2 restaurants, an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, a 24-hour business centre and self parking. Housekeeping is available on request.
Copthorne Downtown Abu Dhabi offers 241 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 28-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, Thai massages and body treatments. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Downtown Abu Dhabi. During your stay, you'll be connected to the convention centre and just a quick walk from Madinat Zayed Shopping Center. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy international cuisine while dining at La Piazza Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 2-minute drive from Abu Dhabi Corniche and 7 minutes from Louvre Abu Dhabi
Copthorne Downtown Abu Dhabi offers its guests an outdoor pool, a health club, and a sauna. There are 2 restaurants on site. Business amenities include a 24-hour business centre and a meeting room.

Public spaces have free WiFi and wired Internet. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Copthorne Downtown Abu Dhabi. Valet parking is free.

Smoking is allowed in designated areas at this 4-star Abu Dhabi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
La Piazza Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Seventh Avenue Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free valet parking on site
  • Parking on site (AED 15 per day)
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 99 per person
  • 2 restaurants

Restaurants on site

  • La Piazza Restaurant
  • Seventh Avenue Restaurant

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Spa

  • Hot stone massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 28-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 99 per person
  • Self-parking fee: AED 15 per day
  • Rollaway bed fee: AED 100.0 per day
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Abu Dhabi Downtown Hotel
Holiday Inn Abu Dhabi Downtown
Sands Hotel Abu Dhabi

Copthorne Downtown Abu Dhabi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 167 out of 355 reviews
Rating 8 - Good. 118 out of 355 reviews
Rating 6 - Okay. 45 out of 355 reviews
Rating 4 - Poor. 13 out of 355 reviews
Rating 2 - Terrible. 12 out of 355 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service right from getting out of the taxi, check in and help with luggage to the room
Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
Staff were friendly, room was clean and comfortable. Lovely high tea in the club bar.
Stayed 1 night in Dec 2025

10/10 Excellent

Goldy

Stayed 1 night in Dec 2025

8/10 Good

Wissam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Rajdeep

Stayed 1 night in Nov 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, room comfort
Slow check-in (15 mins to get my room) was into a good start, though receptionist was pleasant and apologised for long delay. Slightly tired looking hotel but comfortable and had nice buffet breakfast. Nice downtime location . Taxi drivers all seem to know where it is which helps.
Stayed 4 nights in Nov 2025

8/10 Good

Szu-Ying

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and great location. My room has both breakfast and dinner included, the breakfast was nice, but dinner wasn’t valuable, with very limited food and a lack of beverage options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and the staff is super friendly. The location is not the best but the quality price ratio is very high! Recommended
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohand, montreal

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Good service
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2025

10/10 Excellent

Prashant

Stayed 1 night in Oct 2025

10/10 Excellent

Shameel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay in a clean, safe room. Great local area, close to tourist attractions, restaurants and malls, all walkable. Special thanks to Aung who went out of his way to make my stay memorable with his superb customer service.
Stayed 3 nights in Oct 2025

6/10 Okay

Ruma

Travelled with partner
Liked: Cleanliness, amenities
We had a pleasant stay overall. The staff were friendly and helpful, always ready to assist with a smile. The breakfast was overall enjoyable with a good variety, particularly the custom made omelettes. For the deluxe room, the room was spacious and the bed very comfortable. My only criticism was that the shower floor drain was poorly designed, which caused water puddles and flooding each time we used it. Additionally, the dinner buffet was disappointing — limited variety and food was not up to a high standard. The neighbourhood area is the inner city downtown where you get lots of food restaurants within walking distance, not the bougie city side if that’s what you’re looking for.
Stayed 3 nights in Oct 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service
Great hotel - staff very helpful. Lifts could be a long wait
Stayed 1 night in Oct 2025

6/10 Okay

NIKHIL

Stayed 2 nights in Sep 2025

10/10 Excellent

oluwatosin

Stayed 2 nights in Sep 2025

8/10 Good

Philippe-Albert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

Bon hôtel. Un peu usé par la vie. Excellent service, c'est vraiment la force de cet établissement : nous avons été extrêmement bien reçus.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ateequr

Liked: Property conditions & facilities
All ok
Stayed 1 night in Jul 2025

10/10 Excellent

Rabi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Firas

Liked: Cleanliness, amenities, property conditions & facilities
everythin
Stayed 10 nights in Jun 2025

10/10 Excellent

Mustafa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as I knew it when it was a Holiday Inn. All was fine except that one of the elevators was shaking slightly as it went up to the 14th floor in a way that didn't suggest anything major that need maintenance.. but it did aim to show its age. in addition to the fact that those who would use the gym had to climb to it from the 16th floor via the (non-air conditioned) stairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Narayanan

Stayed 1 night in Jun 2025