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Bertram Inn at Glenmoor

3.5 star property

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Photo gallery for Bertram Inn at Glenmoor

Exterior
Golf
Indoor spa tub
Banquet hall
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

View in a map
4191 Glenmoor Rd Nw, Canton, OH, 44718
  • Place, The Spa at Glenmoor
    ‪2 min walk‬
  • Place, Belden Village Mall
    ‪7 min drive‬
  • Place, Pro Football Hall of Fame
    ‪10 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

7.8 out of 10
Good
(13 reviews)
  • 37 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

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About this property

Bertram Inn at Glenmoor

Hotel in Canton with 3 restaurants and full-service spa
3 restaurants, a full-service spa and a golf course are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Bertram Inn at Glenmoor offers 73 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Canton hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts and a health club. A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Glenmoor Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Bertram Inn at Glenmoor. During your stay, you're just a quick walk from The Spa at Glenmoor. Enjoy features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • The 3 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs, aromatherapy or Swedish massages at Glenmoor Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, 6 outdoor tennis courts and a gym
  • 7 minutes by car from Belden Village Mall and 10 minutes from Pro Football Hall of Fame
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Bertram Inn at Glenmoor offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A seasonal outdoor pool, a health club, and a hot tub are also featured at Bertram Inn at Glenmoor. An area shuttle within 10 miles and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Canton hotel.

Black Heath – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Scot's Grille – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Loch Bar – This bar only serves light fare. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 miles
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Black Heath
  • Loch Bar
  • Scot's Grille

Things to do

  • 18-hole golf course
  • 6 outdoor tennis courts
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hot tub
  • Library
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 77 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Bertram Inn at Glenmoor offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bertram Glenmoor
Bertram Glenmoor Canton
Bertram Inn
Bertram Inn Glenmoor
Bertram Inn Glenmoor Canton
Glenmoor Country Club Canton Ohio
Glenmoor Country Club Hotel Canton
Glenmoor Country Hotel
The Bertram Inn At Glenmoor Canton, Ohio
The Bertram Inn At Glenmoor Canton
Glenmoor Country Hotel
Bertram Inn at Glenmoor Hotel
Bertram Inn at Glenmoor Canton
Bertram Inn at Glenmoor Hotel Canton

Reviews

Bertram Inn at Glenmoor Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 160 out of 294 reviews
Rating 8 - Good. 80 out of 294 reviews
Rating 6 - Okay. 32 out of 294 reviews
Rating 4 - Poor. 15 out of 294 reviews
Rating 2 - Terrible. 7 out of 294 reviews

Reviews

6/10 Okay

Lance

Travelled with family
Liked: Cleanliness, staff & service

Nice, old school, out of the way hotel

Nice place and quiet stay. Main issue I had was the sink water pressure was a trickle. But shower was good pressure so I made do. This is a nice hotel inside a country club inside a gated community. It’s very unique. They do need more signage for the hotel. It’s easy to walk in the country club lodge and miss the hotel part. The only real negative, other than the relatively uncomfortable, old mattress and box spring (needs updated), is that I requested a microwave for our room in both the special remarks of the booking and on the phone after to confirm the microwave again. By the time I checked in there wasn’t anyone avail to bring a microwave to the room. We enjoyed our stay, there’s just a few of these inconveniences that made it less than perfect. It’s a very beautiful location and it’s worth a visit for that reason alone.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Jul 2025

6/10 Okay

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
The hotel is noble and humble being an old monastery and private boy's school. Unfortunately, I don't think it has had a refresh or renovation over the last 20 years or so. The tv, the furniture, the bathroom and the dorm fridge were all very old and dated and the fridge did not work. The food was very subpar whether it was breakfast or dinner. The highlight was the outdoor swimming pool experience. It was near 90 degrees each day and the pool was refreshing and clean. The pool area and amenities however, were not impressive. Old loungers and chairs and not nearly enough umbrellas for shade for guests. The girls waiting on guests throughout the pool area were very sweet and tried hard to make your stay great though. The highlight of the stay was the friendly staff and the STELLAR fireworks display on the night of the Fourth of July. Not kidding when I say some of the best I've seen in my life for a private display. We sat in the grass on the golf course and were almost directly under them, up close and personal. Overall, it was a good experience we won't forget but a tough sell to come back when there isn't an event like the Fourth to sell it with fireworks. They need to put just a little money in the rooms and pool and the food must be a higher quality than it currently is. Even kind staff cannot overcome its limitations.
Stayed 1 night in Jul 2025

10/10 Excellent

Sam, DOYLESTOWN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building charm
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. The staff was very cordial, too. The room was spacious and so quiet. It was just what I needed after being on a business trip for over a week. I slept so well. Dinner was wonderful. I ate on the outside patio and the surrounding grounds are absolutely gorgeous. The next time I stay, I will bring my bathing suit as the pool looked amazing. The only change that I could have wished for would be that they offer breakfast during the week.
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a “historic” property. It’s a little dated and musty and the lighting and water pressure were lacking but beautiful grounds. The bars and restaurants were closed when we were there
Stayed 2 nights in Jun 2025

8/10 Good

William, Fairview

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property
Stayed 1 night in Jun 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with an old Colonial feel. Loved it huge rooms, comfy beds, beautiful spa, huge pool cant wait to come back in the summer to use the pool and try out the spa!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities
Nice amd private. Only stayed one night bit eill be back to utilize the club benefits.
Stayed 1 night in Apr 2025

10/10 Excellent

KRISTEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was old and beautiful. It reminded me of a castle. Staff was great. Ceiling tiles looked stained, but when you consider the age of the building I can live with that. Everything else looked clean and we'll maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the beautiful setting and historical building. Rates were pretty good as well. Really appreciated that this hotel is pet friendly. Tried to order room service, but it was not available that evening for some reason, which was disappointing. Room was charming, but a little dark - wish there had been more lights or brighter bulbs in the lamps. Lamps with USB would have been nice too to charge our devices. Overall, would recommend this place or book a room here again.
Stayed 1 night in Feb 2025

8/10 Good

Elin Catrine

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice, small rooms but very clean and cozy,easy check in. Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Stayed 1 night in Dec 2024

4/10 Poor

Candice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were buckets and pans all over the lobby to catch rain that was pouring in. There are hot tubs, as described, BUT there are not co-ed, men have to use one in their locker room, and women have a separate on in their locker room. Restaurants were not open, the spa/hot tubs, etc closed at 6pm. None of these details given in the overview or description of location.
Stayed 1 night in Jan 2025

4/10 Poor

JOHN

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a major overhaul. The rooms and bathrooms need to be remodeled. Mattresses and linens were horrible. The hallways and rooms are so dimly lit. There isn't any signage for the fitness center or much anything else. Creepy dimly lit hallways. Won’t ever stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very quiet, which we really liked. I enjoyed using the jacuzzi in the adjacent spa facility. The lobby was very small and awkward.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed during the off season on December and I enjoyed staying there, which didn’t allow to experience the other amenities. I thought it was a nice size room - very clean but could use a little more room lighting I loved the mattress because it was firm but not stiff like a board
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
I love the oldschool vibe.
Stayed 1 night in Dec 2024

8/10 Good

Shirlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Historic charm and spacious rooms
Stayed 3 nights in Nov 2024