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Comfort Inn & Suites Copley Akron

2.5 star property

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Photo gallery for Comfort Inn & Suites Copley Akron

Free daily self-service breakfast
Desk, blackout curtains, iron/ironing board, rollaway beds
Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Lobby
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Parking included

Explore the area

View in a map
160 Montrose West Ave, Akron, OH, 44321
  • Summit Mall
    ‪4 min drive‬
  • Stan Hywet Hall and Gardens
    ‪13 min drive‬
  • University of Akron
    ‪14 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
2.9 out of 5, 1,003 reviews
The price is €69
includes taxes & fees
18 Sept - 19 Sept
Radisson Hotel Akron/Fairlawn

About this property

Comfort Inn & Suites Copley Akron

Hotel in Akron with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Copley Akron. During your stay, you'll be close to Rosemont Country Club. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • 9 minutes by car from Cuyahoga Valley National Park and 15 minutes from University of Akron
  • Dogs welcome for a fee
Comfort Inn & Suites Copley Akron offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Copley Akron. Free self parking is available.

This Akron hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 283 out of 925 reviews
Rating 8 - Good. 243 out of 925 reviews
Rating 6 - Okay. 160 out of 925 reviews
Rating 4 - Poor. 96 out of 925 reviews
Rating 2 - Terrible. 143 out of 925 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Lucas

Liked: Staff & service
Disliked: Property conditions & facilities
The room was fine as a place to crash for the night. We paid a little extra for the hot tub room, but upon seeing the hot tub, I was not interested in getting in. The bottom of the tub looked cracked, like you would scratch yourself on it. It also seemed like the original outer panels of the hot tub had been replaced? Our room was ok, but not in great shape- sagging ceiling tiles, patched holes in the walls that hadn't been painted over, tooth paste splattered on the bathroom mirror, etc. The whole hotel definitely had a musty smell as well. Not terrible, but I honestly wish we would've just spent a little extra and stayed somewhere nicer.
Stayed 1 night in May 2025

10/10 Excellent

Karl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice and relaxing
Stayed 2 nights in May 2025

8/10 Good

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great but the lack of upkeep is catching up. The halls smelled like complete cigarette even though it is non smoking.
Stayed 1 night in May 2025

2/10 Terrible

jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called the night before our stay. To make sure that the pool was open. I was told 2 times by the man on the phone that the pool was open when we got there. It was not open.So we decided not to stay there. Unfortunately, we had already checked in so they would not refund our money. As of today, which is five days later, we still have not.He received a refund. I suggest highly not to stay here.
Stayed 2 nights in May 2025

4/10 Poor

Marilee

Disliked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

outhay

Disliked: Cleanliness, property conditions & facilities
The pool did not work and that was the main reason we picked this place
Stayed 1 night in May 2025

4/10 Poor

Erin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had no water pressure and I had to shower using the ice bucket. The 3rd floor smelled like smoke.
Stayed 1 night in May 2025

8/10 Good

patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell that there was someone with an eye for decor. The room was large and comfortable especially comfortable was the bed and great warm blankets
Stayed 1 night in May 2025

4/10 Poor

George

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights, housekeeping never visited the room, so we ran out of towells, in room coffee, and tissues. We had to ask to have more towells. Trash was never removed from the room so we used to trash can by the elevator. The ELEVATOR seemed dangerous! It made a horrible, loud, vibrating noise as it came to a stop on the 3rd floor. Scared the crap out of us so we did not set foot in it again. The pool water was pretty cloudy so we chose not to use it. Water pressure was dismal. And if you prefer a rock hard extremely firm bed...this is the place for you. Only positive....the staff were very nice at the front desk.
Stayed 3 nights in May 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would chose to stay there again

Wall plug near bed is faulty and kept flickering. Annoying but we did let front desk know for future safety. All employees were kind and gracious. Room was well taken care of and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

6/10 Okay

Sandra

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Some of the rags were stained and we didn't have the toilet paper. Also, the shower is messed up and sprays everywhere
Stayed 1 night in May 2025

10/10 Excellent

Leona

Stayed 5 nights in Apr 2025

2/10 Terrible

Thomas

Stayed 2 nights in Apr 2025

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Akron for the weekend

The hotel was close to where I needed to be at a decent price. The morning breakfast buffet was limited but the food was hot and the woman who prepared breakfast station could not have been any nicer. Overall, i would stay at this location if and when I get back to this area.
Stayed 2 nights in Apr 2025

2/10 Terrible

Triana

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! I was not pleased with my stay, bed was dirty, hallways smelled like weed smoke. Someone tried to open my room door in the middle of the night. I was placed in a room right next to noisy elevator
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Liked: Staff & service
Staff was friendly, accommodating & courteous. Hotel needs some serious TLC. Back of property was littered with empty bottles and such. Interior elevator control & indicator lights not working
Stayed 5 nights in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Clean and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

DarNeja

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

MoriAunna

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Yvonne

Disliked: Cleanliness, property conditions & facilities, room comfort
Managers walked in my room without even knocking the lock that was on the door
Stayed 3 nights in Apr 2025

2/10 Terrible

Lindsey

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pros: beds were clean. Cons: Our shower head was broken and coming out of the wall, bloodstained lamp, no trash can in bathroom.
Stayed 1 night in Apr 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steer clear!

We did not end up staying. Rooms weren't ready. Pool was closed. Hallways and elevator smell like smoke, and the elevator sounds like its going to break when you use it. Also, short staffed. There was only 1 person running the desk.
Stayed 1 night in Apr 2025