6/10 Okay
Andrew
Travelled with partner
24 Feb 2025
Our biggest complaint is this hotel advertised use of the beach club. It’s the first image you see for the hotel. This is very misleading. The beach club is closed to hotel guests when the Virgin Cruise line is at port which was the whole time we were there. We were able to use the beach club for about 2 hours on our last day. Second complaint is dining options.Breakfast options are terrible. Expensive buffet or fattening starchy lobby bar stale pastries. Those are the two choices. Very disappointed in that. Service in dining room is very slow despite only having a couple of tables sat with guests. Food is very overpriced.
We enjoyed the island and had a great time exploring it. But the hotel is a 3 star at best. They were changing names the weekend we were there from Hilton to Resort World, maybe with the new ownership they’ll revamp dining.
Andrew
Stayed 2 nights in Feb 2025