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citizenM Schiphol Airport

Property class: 4

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Photo gallery for citizenM Schiphol Airport

Lobby sitting area
Breakfast, lunch and dinner served
Property amenity
Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Jan Plezierweg 2, Schiphol, 1118 BB
  • Place, World Trade Center Schiphol Airport
    ‪4 min walk‬
  • Place, Rijksmuseum Amsterdam Schiphol
    ‪7 min walk‬
  • Place, Van Gogh Museum
    ‪15 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪7 min walk‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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The price is €215
includes taxes & fees
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About this property

citizenM Schiphol Airport

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Schiphol Airport offers 355 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The breakfast at citizenM Schiphol Airport gets high marks from our customers. During your stay, you're just a quick walk from World Trade Center Schiphol Airport. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 6 meeting rooms
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 2-minute drive from Rijksmuseum Amsterdam Schiphol and 11 minutes from RAI Exhibition and Congress Centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM Schiphol Airport also features multilingual staff, coffee/tea in common area, and a fireplace in the lobby.

This 4-star Schiphol hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
CanteenM – On-site bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 29
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.92 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.50 per person
  • Early check-in fee: EUR 29 (subject to availability)
  • Late check-out fee: EUR 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - NL819282212B02
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Airport hotel citizenM
citizenM Amsterdam Airport hotel
citizenM hotel Amsterdam Airport
hotel citizenM Amsterdam Airport
citizenM Hotel
citizenM Schiphol Airport
citizenM
Citizenm Schiphol Schiphol
citizenM Schiphol Airport Hotel
citizenM Schiphol Airport Schiphol
citizenM Schiphol Airport Hotel Schiphol

citizenM Schiphol Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2332 out of 3499 reviews
Rating 8 - Good. 820 out of 3499 reviews
Rating 6 - Okay. 217 out of 3499 reviews
Rating 4 - Poor. 71 out of 3499 reviews
Rating 2 - Terrible. 59 out of 3499 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Emilia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff especially Carlos was great. Carlos was very professional, friendly and always helped us with our enquiries. five stars to the staff! MInus point for the hotel was the lack of balcony in the room and also there was no polar/restaurant on the rooftop terrace pool. It would have been nice to have a lunch or at least a drink at the rooftop pool with nice views.
Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

Disliked: Amenities, property conditions & facilities
The room was smaller than a shoe box. I’ve stayed in small rooms before win Japan but CitizenM takes small to a new level. There is no bathroom, the toilet and shower are in the shoebox. The room layout is dreadful as the shower capsule and toilet is round and block the path to the bed. There is no space to open a medium sized suitcase. The cleaning was average, there was a hair in the toilet capsule and bed. The bed is in a corner to had to climb over my husband to go to the bathroom in the middle of the night. It was extremely expensive for the room.
Stayed 1 night in Jan 2026

8/10 Good

Mery

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel while wait for 10 hrs transit. Very recommended but the only one negative thing is I had to get out of the airport and walk to the hotel which is inconvenient. I would have given 5 stars. Other than that hotel is excellent, room was clean, friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Alyson

Liked: Cleanliness, property conditions & facilities
Convenient to the airport. I walked to it under a canopy so didn’t get wet in the rain. Clean room, comfy bed, good shower … all I needed. Thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Efficient check-in and restaurant is open 24 hours. Multiple seating areas to relax and socialize. Highly recommend!
Stayed 1 night in Jan 2026

6/10 Okay

Bradley

Stayed 1 night in Jan 2026

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small room with no room for luggage. Bed is up against the window with no way to walk around. Staff is dismissive of guest’s concerns. Would not recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

4/10 Poor

Suzanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived in my room, of course I expected it to be cool. It was 16°. After a half hour after using the tablet to turn the heating on and getting no response. I called the operator who told me she would turn it on remotely. Waited another 40 minutes with still no heat, so cold. I would not even take my jacket off and absolutely could not take a shower, I called downstairs again. Brought me up a cup of hot water so I could make myself some tea and instead of bringing a comforter up a duvet, she brought up two two pillows. Pillows, thank you and told me they were working on it. I requested a new room and was told that might be difficult and she continue to wait. 3 hours after my visit I still had no heat and was finally given a room in which I had to wait a good hour. Thank you! Before the room was warm and of course it was so late. A shower was out of the question. I actually went to bed and in Long John's and two layers of tops. Stay warm! It finally did warm up and I left at 6:00 a.m.
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Great location for long layovers
Stayed 1 night in Dec 2025

10/10 Excellent

Jadranka

Stayed 1 night in Jan 2026

8/10 Good

Jakko

Liked: Cleanliness, property conditions & facilities
Tv control through iPad is laggy and inconsistent. No usb A or C chargers. Bed and room are good though.
Stayed 1 night in Jan 2026

10/10 Excellent

Dafne

Liked: Cleanliness, property conditions & facilities, room comfort
I always stay here when I have an early flight out and it has everything one could need. Super efficient. It was a little less clean then normal but still 8/10. I also know they had a lot of travelers as there were many cancellations at Schiphol. But bedding towels all clean.
Stayed 1 night in Jan 2026

6/10 Okay

Gabriele, Ballymitty

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I found the check-in, that was fully automated, off-putting. There was someone there to help, but the whole process made me feel unwelcome.
Stayed 1 night in Jan 2026

4/10 Poor

Vaughna

Travelled with family
Disliked: Amenities, property conditions & facilities
Not what i expected
Stayed 2 nights in Jan 2026

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always good to stay here. So convenient for early flights the next day.
Stayed 1 night in Dec 2025

10/10 Excellent

Noelia

Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Jan 2026

10/10 Excellent

Josef

Stayed 1 night in Jan 2026

10/10 Excellent

Mariacristina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great sleep.
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Courteous staff, great location to Schiphol
Stayed 1 night in Dec 2025

2/10 Terrible

PETER

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Stayed 2 nights in Jan 2026

10/10 Excellent

Adelaide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience as always!
Stayed 1 night in Jan 2026

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