We had a very disappointing stay. We found mould in multiple areas of the room, including near the windows and behind the couches. Staff were not helpful at all — they only cleaned the one small spot I sent them a photo of and ignored the rest.
The room was also poorly cleaned overall. The bed covers were not changed, just remade, and there was visible dust and fluff still on them. The mugs were never replaced during our stay either.
Overall, the service was poor, the room did not feel hygienic or properly maintained, and it definitely did not match the photos online. I would not stay here again.