Self parking, laundry facilities and free Wi-Fi in public areas are available at this smoke-free aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is not available.
Comfort Aparthotel Les Hauts d'Annecy offers 150 accommodations with coffee/tea makers. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.
Bathrooms include a shower. Flat-screen televisions come with digital channels.
Our customers tell us that they can't get enough of the overall property condition at Comfort Aparthotel Les Hauts d'Annecy. During your stay, you'll be within walking distance of Lake Annecy. Features include free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This comfortable aparthotel has 150 apartments. A kitchenette and a flat-screen TV are available in each apartment.
Each apartment offers a kitchenette, a flat-screen TV and a fridge
Free Wi-Fi in some public areas
Buffet breakfast served daily for a fee
Self-parking available for a fee
Amenities include laundry facilities, a car charging station and a lift
Just a 2-minute drive from Thiou and a few minutes from Salomon Foundation for Contemporary Arts
Pets welcome for a fee (restrictions apply)
As a guest of Comfort Aparthotel Les Hauts d'Annecy, you'll find laundry facilities and a lift. WiFi is free in public spaces. Parking is available for a fee.
This 3-star Annecy aparthotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Property amenities
Internet
Available in the apartment: Internet access
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Covered parking on site (EUR 3 per night)
Limited on-site self parking
Wheelchair-accessible parking available
Family friendly
Children's dinnerware
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Hob
Microwave
Refrigerator
Toaster
Dining
Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer (on request)
Shampoo
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
Outdoor areas
Outdoor furniture
Laundry
Laundry facilities
Work spaces
Coworking space
Desk
Comfort
Heating
Pets
Pet friendly
One pet total
Fee: EUR 8 per pet per night
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
Lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Limited-hour front desk
Luggage storage
No housekeeping service
Location highlights
In the city centre
Things to do
Bicycle parking
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
150 units
At least 80% of food locally-sourced
Bicycle parking
Bulk dispensers for toiletries
Comprehensive food waste policy
Eco-friendly cleaning products used
Eco-friendly toiletries
Electric car charging station
Local culture and ecosystem education
No plastic drinking straws
Recycling
Reusable cups
Reusable tableware
Soundproofing
Vegetarian breakfast available
Vegetarian dining options
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets: EUR 8 per pet, per night
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: EUR 200 per accommodation, per stay
A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 12.90 for adults and from EUR 6.45 for children
Covered self-parking fee: EUR 3 per night
Pet fee: EUR 8 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 6:30 AM - 10:00 PM. Guests arriving after 6:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Zenitude Hôtel-Résidences Hauts d'Annecy House
Appart Annecy Seynod
Zenitude Hôtel-Résidences Hauts d'Annecy
Appart Hotel Annecy Seynod
Zenitude Hôtel Résidences Les Hauts d'Annecy
Comfort Les Hauts D'annecy
Comfort Aparthotel Les Hauts d'Annecy Annecy
Zenitude Hôtel Résidences Les Hauts d'Annecy
Comfort Aparthotel Les Hauts d'Annecy Aparthotel
Comfort Aparthotel Les Hauts d'Annecy Aparthotel Annecy
Comfort Aparthotel Les Hauts d'Annecy Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 211 out of 679 reviews
10 - Excellent
211
Rating 8 - Good. 296 out of 679 reviews
8 - Good
296
Rating 6 - Okay. 97 out of 679 reviews
6 - Okay
97
Rating 4 - Poor. 43 out of 679 reviews
4 - Poor
43
Rating 2 - Terrible. 32 out of 679 reviews
2 - Terrible
32
8.0/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Harry
19 Feb 2026
Liked: Cleanliness, amenities, communication
Room was specious and had everything we needed for a young family. Cleaned well and generally in good condition.
Harry
Stayed 4 nights in Feb 2026
Verified
8/10 Good
Rene
25 Aug 2025
Liked: Cleanliness, property conditions & facilities, communication
Good and proper venue for a short stay
Rene
Stayed 2 nights in Aug 2025
Verified
8/10 Good
Julien
24 Nov 2025
Liked: Cleanliness, room comfort, communication
Perfect for 2 days
Julien
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Mr Guive
17 Oct 2025
Liked: Cleanliness, room comfort, communication
Was an ideal stay for us in the 1 bed apartment for a couple nights, helpful receptionist too. One thing which was difficult was getting in and out of the bath
Mr Guive
Stayed 2 nights in Oct 2025
Verified
8/10 Good
didier
22 Jun 2025
Liked: Cleanliness
Perfect and don’t forget the breakfast !
didier
Stayed 3 nights in Jun 2025
Verified
8/10 Good
Debbie
6 Oct 2024
Liked: Cleanliness, property conditions & facilities, communication
Nice place to stay. Very functional property.
Debbie
Stayed 2 nights in Sep 2024
Verified
10/10 Excellent
Santiago
10 Oct 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing for the price, with the little kitchen you have all you would ever need!
Santiago
Stayed 2 nights in Oct 2022
Verified
10/10 Excellent
Michel
13 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really clean room and bathroom, no air conditioning but other than that it was great. Kitchen was well equipped for cooking proper meals and the hotel is close to an Aldi for shopping and a bus stop for getting into town. Good shutter on the window to prevent bugs.
Zoya
Stayed 5 nights in Jun 2025
Verified
8/10 Good
Masoome
20 Jun 2024
Liked: Cleanliness, communication
Clean,safe,quiet.
Masoome
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
Christine
5 Jul 2023
Liked: Cleanliness, amenities, communication
Very friendly staff, able to check in early was great. Secure parking. Very clean and comfortable room even though on the small size.
Christine
Stayed 2 nights in Jul 2023
Verified
10/10 Excellent
Marie-pier
6 Sept 2025
Liked: Cleanliness, property conditions & facilities, communication
.
Marie-pier
Stayed 2 nights in Sep 2025
Verified
8/10 Good
Yong
18 Aug 2025
Liked: Cleanliness, communication
The temperature on the day we arrived was 34 degrees, but there is no AC, too hot in the room
Yong
Stayed 1 night in Aug 2025
Verified
8/10 Good
George
11 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
Only one staff member out of the four we dealt with was helpfull. The rest were not interested in answering any of our question
George
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Denise
15 Jul 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a bit far for Annecy Film festival, but bus was very close and ran frequently. Staff were helpful and room was very comfortable. Nice to have kitchen. Parking was small extra charge per day.
They couldn’t find it it reservation when we first arrived. Eventually I told them it was through Expedia and they were able to find it, but it was confusing. The apartment was spacious and beds were good.
Sarah
Stayed 1 night in Jul 2024
Verified
4/10 Poor
Martin
10 Jul 2025
Disliked: Cleanliness, room comfort, communication
Not a very good experience.
Lousy place. No aircondition, had to leave 90 euros in cash to have some fans in the room. Dirty floors in the kitchen. Almost no toilet paper. Receptionists were not very interested in our wellbeing, very impersonal. Maybe this works in April and September/oktober. Expensive breakfast that we declined. Far from the city center as well. Better to use some more money to stay in the center and actually have a nice stay. Didn’t feel quite safe either with lots of people probably having long term stays, drinking etc.
Good: quiet
Bad. Its like a college dorm in a parking lot. Tired and needs to be blown up and redone. Sheer curtains only where everyone can look in. Brown and yellow decor like the sixties. Large place outside with just conctrete and cars. with not one seat to sit outside. Nowhere. The bathroom and kitchen was disgusting. Old and dirty.
Ariane
Stayed 2 nights in Dec 2023
Verified
8/10 Good
Marinda
1 Jul 2024
Liked: Cleanliness, communication
A little crowded for 4 adults
We were 2 Couples traveling together .. we saw the photos on hotels.com, and it look as if both rooms were seperate with a bathroom in the hallway... this was not the case... the bathroom is ensuite with the bedroom, so the couple in livingroom had to walk through the bedroom to get to bathroom... this was not good. PLEASE .. in description of your apartment... call this an en suite bathroom.. or make the photos more reliable...then we would have known and not booked it, or booked 2 rooms...
Marinda
Stayed 1 night in Jun 2024
Verified
4/10 Poor
Laurent
8 Aug 2022
Liked: Cleanliness, room comfort
Disliked: Communication
Not that Zen! Staff training required!
Group of friends staying over for a 3 days seminar in town, we chose this residence for its location and mix of inventory in apartments.
The studios are of a good set up. The bathroom and shower is spacious. The mattresses and linen of good quality. The kitchenette is well equipped and allows one to cook with all equipment provided. You can also order food and drinks at the reception. The set up of 14 series is a bit awkward for a twin with a wall separation, Not the best for a couple but ok for friends. Unfortunately the receptionist was not able to do a room change as the hotel was full.
The hotel has no AC and the room was extremely hot. We got to know from other friends staying with our group that we could borrow fans with a 20 euro deposit for each piece.
The residence welcomes short and long term residents. It kind be very noisy with some neighbors especially during weekends. Try to avoid rooms facing the outdoor car park.
Overall the stay was not bad. Unfortunately I had a very bad interaction with the check out receptionist, Despite the fact that I had informed the hotel of a change in one of my booking. I was overcharged. When I tried to discuss with the employee, she was very stubborn, unpolite and unprofessional with me and did not solve the issue.
Staff is overall not well trained and unprofessional. understand that Horeca in France is going through challenges but there is no reason that the customer being treated this way. Unacceptable. Will not return.