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Holiday Inn Asheville Biltmore by IHG

Property class: 3

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Photo gallery for Holiday Inn Asheville Biltmore by IHG

An indoor swimming pool with a view of trees and a building through large windows.
A spacious lobby with modern furniture, large windows, and a fireplace.
A hotel corridor with a patterned carpet, a reception desk, and seating areas.
A conference room with a long table, chairs, a screen, and a carpeted floor.
A grand building with a central tower, multiple wings, and a large courtyard with a Christmas tree and fountain.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
435 Smokey Park Hwy, Asheville, NC, 28806
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Place, Bob Lewis Ballpark
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a telephone, and a television.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(104 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility Accessible)

A hotel room with a desk, chair, television, coffee maker, and a trash can.

Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility Accessible)

9.2 out of 10
Wonderful
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Access Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a desk, and a chair.

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A bathroom with a large bathtub, a mirror above it, and patterned wallpaper.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
Crowne Plaza Resort Asheville by IHG
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  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,011 reviews
The price is €81
includes taxes & fees
7 Sept - 8 Sept
Crowne Plaza Resort Asheville by IHG

About this property

Holiday Inn Asheville Biltmore by IHG

This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Holiday Inn Asheville Biltmore by IHG offers 156 accommodations with coffee/tea makers and complimentary newspapers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Asheville Biltmore by IHG. During your stay, you'll be close to Bob Lewis Ballpark. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Asheville Outlets and 5 minutes from Bob Lewis Ballpark
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Holiday Inn Asheville Biltmore by IHG offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 4499 square feet (418 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Asheville Biltmore by IHG. Self parking is free. A complete renovation of Holiday Inn Asheville Biltmore by IHG was completed in May 2022.

Smoking is allowed in designated areas at this 3-star Asheville hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
435 Grill – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 435 Grill

Things to do

  • 24-hour gym
  • Books
  • Games
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - May 2022
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 pets
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7 to 16.95 per person
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 27 May and close on 30 September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Asheville Biltmore Hotel
Biltmore Holiday Inn
Holiday Inn Asheville
Holiday Inn Asheville Biltmore
Holiday Inn Biltmore
Holiday Inn Biltmore Asheville
Holiday Inn Biltmore Hotel
Holiday Inn Biltmore Hotel Asheville
Holiday Inn Asheville Biltmore East Hotel Asheville

Holiday Inn Asheville Biltmore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and convenient location, we enjoyed the bar and menu. We would definitely stay there again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck in all of Asheville. Cleanliness, amenities, location and especially all of the staff members and restaurant food/bar blew us away.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gladys

Liked: Cleanliness, property conditions & facilities
Very clean room and hotel open areas. Had dinner in cafe. Nice area and had a bar.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to restaraunts and sightseeing
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff very helpful on local things to do and how to get there.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service
Very nice clean hotel, staff were nice and for the most part friendly.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great and accommodating
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Good staff, clean rooms and good food!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, the bar lady on Sunday evening was awesome. The sheets and bedding sparkling white as were the bathroom top. The receptionists were very helpful and extremely kind.
Arriving at Biltmore Estate.
The tulips were past their Prime due to the hot weather but the green houses were AMAZING.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The lobby is big and pretty. The bathrooms are nice and staff was friendly.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was perfect!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in lady was so nice, and offered us bottles of water, so great. The room was spacious
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved my stay room was beautiful staff were very friendly and food was great will definitely stay again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

ashley

Liked: Staff & service
Clean room. Kid enjoyed the pool. Close to the baseball field and great service and breakfast!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julieanne

Liked: Cleanliness, staff & service, amenities
We LOVE this facility!! We stay here everytime we are in the area!! Highly recommend!!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gina

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a perfect location. The staff were do kind
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities
Great staff, nicer clean rooms. It was just a quick overnight stay for us but loved the hotel.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Melony

Liked: Cleanliness, staff & service
Room was clean and staff was great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice staff. Good value.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities
ice machines should be on every floor , also breakfast is too expensive when mcdonalds is next door
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the entire stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Everything was very nice and well-maintained. Friendly staff, comfortable room and good breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Staci

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfy, and staff were wonderful. The restaurant was convenient and food was good and reasonably priced.
Stayed 1 night in Dec 2025