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Holiday Inn Express & Suites Asheville Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Asheville Downtown by IHG

Indoor pool, outdoor pool, pool loungers
1 bedroom, in-room safe, desk, laptop workspace
Property amenity
Free daily buffet breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
42 Tunnel Rd, Asheville, NC, 28805
  • Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • The Orange Peel
    ‪2 min drive‬
  • Asheville Mall
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(66 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(84 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Asheville Downtown by IHG

Hotel with free breakfast, near Harrah's Cherokee Center - Asheville
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space. Change of towels is available on request
Holiday Inn Express & Suites Asheville Downtown by IHG offers 111 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Asheville Downtown by IHG gets good marks from our customers. During your stay, you're just a quick walk from Innsbruck Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
Holiday Inn Express & Suites Asheville Downtown by IHG offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
No check-in is possible before 3 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Asheville Downtown
Holiday Inn Hotel Asheville Downtown
Holiday Inn Asheville Downtown Hotel
Holiday Inn Suites Asheville Downtown
Inn Asheville Downtown

Holiday Inn Express & Suites Asheville Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1000 reviews
Rating 8 - Good. 176 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kendrick

Stayed 1 night in Jun 2025

10/10 Excellent

BRYAN

Travelled with family
Liked: Cleanliness
Very smooth check in process. Front desk manager was exceptionally courteous, welcoming, and professional.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in May 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Michale

Liked: Cleanliness, amenities, property conditions & facilities
Two great restaurants walking distance but not much else close by.
Stayed 1 night in May 2025

2/10 Terrible

Pete

Disliked: Cleanliness, property conditions & facilities
I chose this hotel because of their photography of swim out pool and hot tub. Dont be fooled! The hot tub was out of order and apparently had been that way for months. The pool was sealed up to the outside, cold and dirty. My room had a dirty bathroom and I found food scraps along the bed and under the desk. The breakfast was marginally edible. When I asked for a refund they refused stating a no refund policy. Horrible. DO NOT STAY HERE
Stayed 3 nights in May 2025

2/10 Terrible

brian

Stayed 1 night in May 2025

10/10 Excellent

Gwendolyn

It was a good location and very clean!
Stayed 1 night in May 2025

8/10 Good

Wansoo

Travelled with family
Liked: Cleanliness
The sound of the air conditioner in the room is so bad that it gets in the way. There's nothing else wrong with it.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Profesional staff, very welcoming. Perfect room, no issues noted.
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

The rooms are very clean. The bed are very comfortable. The service was good. Customer friendly. I will stay here again.
Stayed 1 night in May 2025

10/10 Excellent

arnie

Stayed 1 night in May 2025

8/10 Good

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Property was well situated, just a short ride from downtown. Restaurants, supermarket, pharmacy within one block walking distance.
Stayed 1 night in May 2025

10/10 Excellent

Yanan

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, amenities
The only reason I didn’t give them five stars is because the pool was being renovated and there were big orange cones and yellow tape up in the indoor pool area, which is already small. Everything else was wonderful.
Stayed 1 night in May 2025

2/10 Terrible

Pingan

Stayed 2 nights in May 2025

10/10 Excellent

Christopher, Callahan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in May 2025

8/10 Good

Bailey

Stayed 1 night in Mar 2025

10/10 Excellent

Calla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

kathleen

Liked: Cleanliness, amenities
The parking area is very cramped, dark, and not enough spaces. Check in was great. The street to get to the front door is like a back alley. Very strange.
Stayed 1 night in May 2025

2/10 Terrible

Nate

Charged twice and not at the correct location
Stayed 1 night in May 2025

10/10 Excellent

Adam

Stayed 1 night in May 2025

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very Nice and Lovely Hotel!!
Stayed 1 night in May 2025