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Holiday Inn Express & Suites Asheville Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Asheville Downtown by IHG

Indoor pool, outdoor pool, pool loungers
Property amenity
Exterior
In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
42 Tunnel Rd, Asheville, NC, 28805
  • Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • The Orange Peel
    ‪2 min drive‬
  • Asheville Mall
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing

Suite, Multiple Beds

  • 74 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (1543)
The price is €104
for 1 room
includes taxes & fees
19 Jun - 20 Jun
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

About this property

Holiday Inn Express & Suites Asheville Downtown by IHG

Hotel with free breakfast, near The Orange Peel
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space. Change of towels is available on request
Holiday Inn Express & Suites Asheville Downtown by IHG offers 111 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Asheville Downtown by IHG gets good marks from our customers. During your stay, you're just a quick walk from Innsbruck Mall. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
Holiday Inn Express & Suites Asheville Downtown by IHG offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (86 centimetre wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
No check-in is possible before 3 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Asheville Downtown
Holiday Inn Hotel Asheville Downtown
Holiday Inn Asheville Downtown Hotel
Holiday Inn Suites Asheville Downtown
Inn Asheville Downtown

Holiday Inn Express & Suites Asheville Downtown by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1002 reviews
Rating 8 - Good. 170 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Dining options within short walking distance to hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Gabe

Stayed 1 night in Mar 2025

10/10 Excellent

amanda

Stayed 2 nights in Feb 2025

10/10 Excellent

Nakita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Halley

Liked: Cleanliness, staff & service, property conditions & facilities
Would visit again
Stayed 1 night in Feb 2025

8/10 Good

Shekeyra

Stayed 1 night in Feb 2025

4/10 Poor

diane

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property was clean and friendly. But, the area of town was not safe. There were many homeless and panhandling on the streets around the location. The area lost power and the hotel as well. There were no safety lights in the rooms or stairwells. The phones didnt work with the power out. Im disabled and out of desperation I had to call 911 to try and get help. The manager did show up scanning the outside hallways with his phone light. If there was an emergency, I strongly feel people would perish from lack of safety lights. Also the elevators certifications appeared to expired months ago. The hotel appears dramatically unsafe.
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area!! Right beside Outback Steakhouse
Stayed 1 night in Feb 2025

10/10 Excellent

flavio, jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautifull property, good staff, lots restaurants around , good peoples, i loved be there and certanilly return.
Stayed 1 night in Feb 2025

6/10 Okay

Greg

Hot water issues. At this price point hot water should not be an issue
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Avinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jan 2025

10/10 Excellent

jahnavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place
Stayed 1 night in Nov 2024

8/10 Good

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Closee access to downtown.
Stayed 1 night in Jan 2025

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Why would anyone expect a positive review when they give you the room right next to the breakfast room? At least put some cushions under the feet of the damn chairs. I’m sure we aren’t the first people to be given the worst room in the building. I can’t wait to get a good nights rest. Super clean and safe!
Stayed 1 night in Jan 2025

8/10 Good

Ferdinand

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
What we did not like was that while taking the 1st shower, instantly the bathroom flooded. Also it was very noisy above us. Sound like something heavy being dragged back and forth. Otherwise everything else was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Blaire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Not far from where we needed to be and it was very accommodating!
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel and it was very clean and quiet. I will stay again when in the area. The hot tub wasn’t working but everything else was great and the staff was very friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and convenient to highway, shopping and restaurants. Short trip to downtown.
Stayed 1 night in Jan 2025