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Quest Carlaw Park

4.0 star property

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Standard Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Full-sized fridge, microwave, stovetop, dishwasher
Business centre
Tennis court
Standard Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
15 Nicholls Lane, Carlaw Park, Auckland, 1010
  • University of Auckland
    ‪2 min walk‬
  • Spark Arena
    ‪8 min walk‬
  • Sky Tower
    ‪18 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Standard Apartment, 2 Bedrooms

  • 100 sq m
  • Sleeps 4
  • 2 King Beds OR 1 Double Bed and 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Standard Apartment, 1 Bedroom

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Front of property

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includes taxes & fees
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About this property

Quest Carlaw Park

Hotel with 2 restaurants, steps from University of Auckland
Along with 2 restaurants, this smoke-free hotel has a fitness centre and 3 coffee shops/cafes. WiFi in public areas is free. Additionally, outdoor tennis courts, self parking and a business centre are on-site.
Quest Carlaw Park offers 41 accommodations with washers/dryers and a safe. This accommodation offers separate sitting areas. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Auckland hotel provides complimentary wireless Internet access. LCD televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest Carlaw Park. During your stay, you're just a quick walk from University of Auckland. You'll find features such as free WiFi in public areas, plus 2 restaurants and 3 coffee shops/cafes.
  • Free WiFi
  • Dining options include 2 restaurants and 3 coffee shops/cafes
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes 4 outdoor tennis courts and a gym
  • Steps from University of Auckland and ASB Tennis Centre
Quest Carlaw Park offers its guests outdoor tennis courts and a fitness centre. There are 2 restaurants and 3 coffee shops/cafes on site. You'll find a business centre on site.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Quest Carlaw Park also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Auckland hotel is smoke free.

Sushi Tomi (Japanese) – This restaurant serves lunch and dinner.
Covo (Italian) – This restaurant serves breakfast, lunch and dinner. Open selected days.

Languages

Chinese (Mandarin), English, Indonesian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per day; includes in/out privileges)

Food and drink

  • 2 restaurants
  • 3 coffee shops/cafes

Restaurants on site

  • Carlaw Park Cafe
  • Covo (Italian)
  • Sushi Tomi (Japanese)

Things to do

  • 4 outdoor tennis courts
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open Monday - Thursday (7 AM - 9 PM) and Friday - Friday (7 AM - 7 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Weekend reception hours are 8 AM-4 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 25.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Thursday: 7 AM - 9 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Carlaw Park
Carlaw Park Quest
Quest Carlaw
Quest Carlaw Park
Quest Carlaw Park Apartment
Quest Carlaw Park Apartment Auckland
Quest Carlaw Park Auckland
Quest Carlaw Park Auckland, New Zealand
Quest Carlaw Park Hotel
Quest Carlaw Park Auckland
Quest Carlaw Park Hotel Auckland

Quest Carlaw Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 482 out of 815 reviews
Rating 8 - Good. 280 out of 815 reviews
Rating 6 - Okay. 35 out of 815 reviews
Rating 4 - Poor. 12 out of 815 reviews
Rating 2 - Terrible. 6 out of 815 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location excellent, room facilities ideal.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Your receptionist is excellent. A smile that never leaves her lips
Stayed 1 night in Feb 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 4 nights in Jan 2025

8/10 Good

Daniel

Stayed 1 night in Feb 2025

8/10 Good

Phoebe

Travelled with group
The roadworks just outside our room late at night kept us awake . We were not informed of this happening
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for extended stay

Nice apartment style room with kitchenette and laundry. Has everything you need for an extended stay. Access to the fitness centre around the corner with sauna,spas,gym,pools - nice place if you have time. 15min walk to central Auckland. Not much around the hotel itself other than a cafe and convenience store
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming staff.

We are repeat guests. Always welcoming and pleasant receptionist. Comfortable stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying at the Quest. Clean, comfortable, perfect location - close to ASB Classic Tennis venue and restaurants.
Stayed 3 nights in Jan 2025

8/10 Good

Judy

Travelled with partner
Liked: Amenities, property conditions & facilities
It is perfect for going to the tennis.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. A bit noisy at night.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

YIMING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service; full kitchen with dish washer; washing machine and dryer; a bit near the major road and sometime can be noisy
Stayed 5 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, made for long term stay. Area well located next to large park. Area a little slow on weekends as many cafes close on weeekend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tonya, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks!
Stayed 1 night in Nov 2024

10/10 Excellent

Liz, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Clean, quiet, everything you need and the staff were great.
Stayed 1 night in Sep 2024

4/10 Poor

Marie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Air conditioning unit so loud Noise from road terrible at night The green light from the smoke alarm to bright
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a great price, very spacious. Perfect spot and easy walk to spark arena.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Amenities, property conditions & facilities
Great room and amazing service at check in and out.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for our stay to go to Spark Arena - easy distance to walk. Staff are great and helpful and very welcoming. Easy car parking as it is attached. Ear plugs provided in case traffic noise an issue but didnt bother us. Great to have a hotel that still provides "normal" milk (ie not powdered) with ample selection of tea, coffee, sugar, hit chocolate and even a biscuit. Overall a great place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Mana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a pleasure to stay at this hotel so close to Auckland University Carlaw our son , we have our own space to relax in yet we are only 3min walk to his front door , it has been our port of call over the last few visits
Stayed 1 night in Sep 2024

4/10 Poor

Ryoko

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 4 nights at the hotel, during those days our room wasn’t vacuumed and we only had a small pocket tissue - there were no tissue box in the room. The toilet door made loud sounds when opening and closing. Shower water was rather warm not hot and very weak.
Stayed 4 nights in Sep 2024

10/10 Excellent

Trudie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and spacious, highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was clean and spacious. Area was quiet and safe.
Stayed 2 nights in Aug 2024