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The Grand by SkyCity

5.0 star property
VIP Access

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Photo gallery for The Grand by SkyCity

Restaurant
Front of property – evening/night
Indoor pool
Point of interest
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Accessible Grand Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Accessible Grand Room

  • Sleeps 2

View all photos for Grand Deluxe King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

  • Sleeps 2

View all photos for Grand Deluxe Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Twin Room

  • Sleeps 3

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

9.4 out of 10
Exceptional
(94 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.8 out of 10
Exceptional
(18 reviews)
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Accessible King Room

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Twin Room

9.4 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

  • Sleeps 2

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

  • Sleeps 3

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View Suite

  • 56 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Opulence Suite

  • 116 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View King Suite

  • Sleeps 2

View all photos for Grand Opulence Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Opulence Suite

  • Sleeps 2

View all photos for Grand King Room With Harbour View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room With Harbour View

  • Sleeps 2

View all photos for Grand Deluxe King Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Suite

  • Sleeps 2

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.9 out of 5, Exceptional, 699 reviews
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includes taxes & fees
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About this property

The Grand by SkyCity

Luxury hotel with 11 restaurants and full-service spa
Along with 11 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 4 bars/lounges and a fitness centre are on-site.
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the breakfast at The Grand by SkyCity. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, 11 restaurants and 4 bars are available.
  • Free WiFi
  • Grab something to eat at one of the 11 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to manicures and pedicures, hot stone massages or body treatments at East Day Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the spaciousness and overall comfort to the cleanliness and comfy beds
  • Steps from Sky Tower and SkyCity Casino
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre, a meeting room, and limo/town car service are available. A casino, a fitness centre, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Cassia – On-site restaurant.
MASU – On-site restaurant. Open selected days.
Depot – On-site restaurant. Open selected days.
The Sugar Club – On-site fine-dining restaurant. Open selected days.
Huami – On-site restaurant. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45.00 for adults and from NZD 24.00 for children
  • Self-parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1454 out of 1961 reviews
Rating 8 - Good. 309 out of 1961 reviews
Rating 6 - Okay. 118 out of 1961 reviews
Rating 4 - Poor. 45 out of 1961 reviews
Rating 2 - Terrible. 35 out of 1961 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. We even got a free upgrade.
Stayed 1 night in Oct 2025

8/10 Good

HIROYUKI

Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Was very enjoyable
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my mobile in the uber the reception staff were super helpful and within ten minutes i had my phone back with me and a nice cold bottle of water to drink during what was a very stressful time. I would definitely stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are amazing! They let us store our luggage and use the pool area until our room was ready! Also they were great at helping with parking etc. rooms are very nicely appointed. Lots of restaurants and a casino too.
Stayed 1 night in Oct 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very nice and spacious. The staff was welcoming. The breakfast buffet was incredible! Would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Deepa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2025

8/10 Good

Gerald

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Moira

Travelled with family
Liked: Amenities
.
Stayed 1 night in Sep 2025

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaitlyn, Tamborine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel right in the heart of Auckland. We stayed here for 1 night with our family of 4. Very comfortable & tidy room for us all. We even used the heated pool, spa & sauna. A nice treat after our flight in. Staff were friendly & helpful. Wouldn’t stay anywhere else next time we’re in Auckland!
Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. As soon as we arrived we felt so welcomed and greeted with a smile. The bar and food was exceptional. Metita was something new for us, what a pacific infusion experience, loved it!!
Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Sky City for an amazing stay, amazing upgrade and late check out, Taylor you were incredible in reservations you Made our night. We will be back
Stayed 1 night in Oct 2025

10/10 Excellent

James, Droylsden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. We received an upgrade for our Anniversary. Lovely helpful staff. Nice breakfast.
Stayed 3 nights in Oct 2025

10/10 Excellent

VIBOL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Go
Stayed 1 night in Oct 2025

8/10 Good

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was relaxing, but the water on the pool is a bit cold we thought it’s heated.
Stayed 1 night in Sep 2025

8/10 Good

Samanthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of restaurants and cafes closeby and handy.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel and upgraded us after finding out about our engagement. Lovely team and a great end to our New Zealand trip.
Stayed 2 nights in Oct 2025

10/10 Excellent

Raymond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and amenities with the gym sauna and spa facilities.
Stayed 1 night in Oct 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my parents to celebrate their 50th Wedding Anniversary. They were overwhelmed with everything about their stay, from the early room access, the friendly and attentive staff, the beautiful room (and thoughtful gift they received in it), and the food at several of the Sky City restaurants including the buffet breakfast. Thank you for making their stay so memorable.
Stayed 1 night in Oct 2025