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The Grand by SkyCity

5.0 star property
VIP Access

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Photo gallery for The Grand by SkyCity

Indoor pool
Point of interest
Front of property – evening/night
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains
Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand King Room

9.4 out of 10
Exceptional
(100 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.8 out of 10
Exceptional
(19 reviews)
  • Harbour view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(14 reviews)
  • Harbour view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Deluxe Harbour View Suite

  • Harbour view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Opulence Suite

  • Harbour view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
SkyCity Hotel
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 2,025 reviews
The price is €120
includes taxes & fees
9 Mar - 10 Mar
SkyCity Hotel

About this property

The Grand by SkyCity

Along with 11 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 4 bars/lounges and a fitness centre are on-site.
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
Our customers tell us that they can't get enough of the breakfast at The Grand by SkyCity. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, 11 restaurants and 4 bars are available.
  • Free WiFi
  • Grab something to eat at one of the 11 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, facials or aromatherapy at East Day Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have really good things to say about the accommodation, from the comfy beds and spaciousness to the overall comfort and cleanliness
  • Steps from Sky Tower and SkyCity Casino
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre, a meeting room, and limo/town car service are available. A casino, a fitness centre, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Cassia – On-site restaurant.
MASU – On-site restaurant. Open selected days.
Depot – On-site restaurant. Open selected days.
The Sugar Club – On-site fine-dining restaurant. Open selected days.
Huami – On-site restaurant. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45.00 for adults and from NZD 24.00 for children
  • Self-parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1481 out of 1992 reviews
Rating 8 - Good. 310 out of 1992 reviews
Rating 6 - Okay. 120 out of 1992 reviews
Rating 4 - Poor. 44 out of 1992 reviews
Rating 2 - Terrible. 37 out of 1992 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Yes.. very clean and the staffs really nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and amenities were very clean and tidy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!! In walking distance to many great restaurants and the ferry building. Friendly staff and excellence customer services. Public transportations was easy to get to from the hotel. Will stay there again for sure.
Stayed 6 nights in Nov 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Clean, spacious, and quiet room. Lovely shower and bath, with nice toiletries. Breakfast was excellent. Nice gym and pool facilities. The staff were really friendly and useful. Good value for money.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
We enjoyed the stay. Definitely recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Walter, LEVEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out. Room, staff and amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Stayed 1 night in Nov 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is pretty and staff are courteous, but its just a terrible location to have access to anything not on premises and parking is difficult, even though there is a parking garage. If Sky City’s limited attractions or casino is not the purpose of travel, its not ideal.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities
The room was lovely. We got in late due to a cancelled flight and the staff was great. They got us in the room quickly and recommended a place to eat. The room was comfortable and the checkout time worked great with our schedule.
Stayed 1 night in Nov 2025

10/10 Excellent

Shai

Good facilities, great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Henare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were exceptional, booking in simple, car valet easy. A very smooth process. Sadly we were only spending one night. Would love to have stayed longer.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
Outstanding. Will visit again
Stayed 2 nights in Nov 2025

10/10 Excellent

Heidi

Stayed 1 night in Nov 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
all ok
Stayed 2 nights in Nov 2025

8/10 Good

rodney

Stayed 1 night in Nov 2025

8/10 Good

George

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was in a great location, and unit was clean and well equipped. My only complaint is that we were misdirected by the concierge as to the location for picking up the airport shuttle. As a result, we missed our scheduled shuttle. I wrote to the hotel about this issue, with no return response.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanne

Stayed 1 night in Nov 2025

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice rooms, but our room looked directly into another hotel’s rooms. No view and had to keep our blind shut at all times for 4 days.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ervin

Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Shai

Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean facilities, great staff, superb location
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Sep 2025

4/10 Poor

Robins

I was extrememly disappointed with the housekeeping during my stay.The cleaning team literally pulled the top cover over the crumpled sheets - no proper remaking of the bed. I took a photo as evidence.
Stayed 5 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, efficient and attentive staff.
Stayed 1 night in Nov 2025