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Holiday Inn Aurora North - Naperville by IHG

3.0 star property

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Photo gallery for Holiday Inn Aurora North - Naperville by IHG

Exterior
Breakfast and dinner served, American cuisine
Interior detail
Exterior
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

View in a map
2424 Sullivan Rd, Aurora, IL, 60506
  • Aurora University
    ‪7 min drive‬
  • Hollywood Casino Aurora
    ‪10 min drive‬
  • Paramount Theater
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed

7.8 out of 10
Good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Holiday Inn Aurora North - Naperville by IHG

Hotel in Aurora with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Aurora North - Naperville by IHG offers 82 accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, spring water baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Aurora North - Naperville by IHG. During your stay, you'll be within walking distance of Vaughan Aquatic Center. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Vaughan Aquatic Center and a few minutes from Orchard Valley Golf Course
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1991 square feet (185 square metres) and includes conference space. A 24-hour fitness centre, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Aurora North - Naperville by IHG. Free self parking is available.

This 3-star Aurora hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
On-site venue – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 3 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,991 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 20 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aurora Holiday Inn
Holiday Inn Aurora
Holiday Inn Hotel Aurora
Holiday Inn Aurora North Naperville Hotel
Holiday Inn Naperville Hotel
Holiday Inn Aurora North Naperville
Inn Aurora Naperville Hotel

Holiday Inn Aurora North - Naperville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 793 reviews
Rating 8 - Good. 225 out of 793 reviews
Rating 6 - Okay. 130 out of 793 reviews
Rating 4 - Poor. 65 out of 793 reviews
Rating 2 - Terrible. 51 out of 793 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

James, Waverly

Travelled with partner
Disliked: Cleanliness
Check-in staff was terrible, rude and not professional. I would not stay there again because of the check-in. The male person was very rude to me!!
Stayed 1 night in Jun 2025

8/10 Good

Tanisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Zachary

Stayed 1 night in Jun 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Mondo

Liked: Staff & service
Disliked: Cleanliness, amenities
I can hear other people next to my room specially when there fighting during 3am. Dirty bathroom and didnt have bathroom towels for showering. Oh and bar wasn't open
Stayed 1 night in May 2025

8/10 Good

Jose

Liked: Cleanliness
Every thing was good
Stayed 4 nights in May 2025

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Checked in late after long flight. Door was unlocked, huge bug crawling in bathroom/shower. Drape/blind damaged/didn't close at all to block morning light. Asked for different room, non available,
Stayed 1 night in May 2025

10/10 Excellent

Bahtiyar, Agawam

Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Swaine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Missing Front Desk Clerk

Check in was great however checkout was challenging. During breakfast the front desk clerk is no where to be found for over 20 minutes.
Stayed 1 night in Apr 2025

2/10 Terrible

Thrideep, Khopoli

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The facility is in a very bad condition. I had to cancel two nights out of the three-night stay booked. They agreed to a refund for two nights. But their GM refused a refund even after I offered to show him proof of their cancellation confirmation. Complained with IHG. But no result.
Stayed 3 nights in Mar 2025

6/10 Okay

Suzanne

Liked: Amenities
I arrived at 430 pm. Room wasn’t ready. Had ADA room. Desk man offered option of me using another room to change until ADA room was ready. Tim made sure 4 maids were sent to complete the cleanup. 15 mins I was in room. Desk man offered me soda and chair during my wait. Very kind. Hotel needs updates. Carpet is old and has holes. Walls need painting. Elevator needs updating.
Stayed 2 nights in May 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute overnighter

My husband and I stayed the night for our daughter's softball game. Booked last minute and was very pleased. Front desk staff were friendly. Our room was very clean. The breakfast is worth paying for the update. If her team plays there again, we will look to stay here. Several places to eat
Stayed 1 night in May 2025

10/10 Excellent

Chris

Stayed 2 nights in May 2025

10/10 Excellent

Edgar

Stayed 1 night in May 2025

4/10 Poor

Michael

Travelled with family
Disliked: Property conditions & facilities
The location is perfect for where I need to be right off the interstate but the water pressure in the shower was very poor. I feel bottled water should be part of the deal not two dollars to get a drink of water.
Stayed 1 night in Apr 2025

6/10 Okay

Billie Jo

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Sometimes we all have bad days!

Checked in at 3, left for about an hour. Returned, went to my room, it was not cleaned. The bed was not made. Went to front desk, was changed to another room. Then had issues with the TV, which when I tried to call from the hotel to the front desk, my phone was not working. I never have any issues at this hotel, I've stayed many times. This was a first, just a little disappointed. However, front desk has excellent customer service!
Stayed 1 night in Apr 2025

6/10 Okay

Alyssa

Travelled with partner
Disliked: Property conditions & facilities
Just kind of eh. It was fine. Not great. Not terrible. Kind of describes the whole experience….
Stayed 4 nights in Apr 2025

6/10 Okay

Bonnie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Adequate

Pros Check-in was easy and people were pleasant and helpful Easy access from the road There was coffee & cookies in the lobby Cons No vending machines Breakfast cost extra coffee maker in room didn’t work No USB ports in room Bed is hard/uncomfortable No good channels on TV Carpet shows wear
Stayed 3 nights in Apr 2025

10/10 Excellent

stephon

Stayed 1 night in Mar 2025

8/10 Good

Diane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Holiday Inn Aurora Comments

The room was nice and comfortable. However, their website stated they had a bar and restaurant, but they did not. They only served breakfast and not dinner. The front desk person said they knew the website was incorrect
Stayed 3 nights in Mar 2025