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Carlton Hotel Bangkok Sukhumvit

5.0 star property
VIP Access

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Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Property video
Coffee shop
Lobby
Carlton Club Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Place, EmSphere Shopping Center
    ‪3 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪7 min walk‬
  • Place, Emporium
    ‪9 min walk‬
  • Airport, Bangkok (DMK-Don Mueang Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(95 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room

10.0 out of 10
Exceptional
(14 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Carlton Club Room

Carlton Club Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Carlton Club Room

9.8 out of 10
Exceptional
(41 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room with Extra Bed - Triple Occupancy

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room with Extra Bed - Triple Occupancy

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Executive Room with Extra Bed - Triple Occupancy

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room with Extra Bed - Triple Occupancy

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

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About this property

Carlton Hotel Bangkok Sukhumvit

This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Carlton Hotel Bangkok Sukhumvit offers 338 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Carlton Hotel Bangkok Sukhumvit's great location. During your stay, you're just a quick walk from Terminal 21 Shopping Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Plate, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body wraps or body scrubs at Let's Relax
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from EmSphere Shopping Center and 6 minutes on foot from Benchasiri Park
Carlton Hotel Bangkok Sukhumvit offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Carlton Hotel Bangkok Sukhumvit. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Plate – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Wah Lok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo – On-site coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower – This rooftop bar specialises in Mediterranean cuisine and only serves dinner. Happy hour is offered. Open daily.
Plunge – This cocktail bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
An extra bed is not included in the breakfast rate plan for children aged 6-11.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1766.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 174/2567
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1458 out of 1722 reviews
Rating 8 - Good. 193 out of 1722 reviews
Rating 6 - Okay. 44 out of 1722 reviews
Rating 4 - Poor. 12 out of 1722 reviews
Rating 2 - Terrible. 15 out of 1722 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Pete

Stayed 6 nights in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel!! Highly recommend!
Stayed 4 nights in Nov 2025

10/10 Excellent

John, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, GREAT location, friendly staff, great breakfast buffet, great lobby snack restaurant. Our go to place on Bangkok
Stayed 6 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 4 nights in Nov 2025

6/10 Okay

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful stay away from home
Stayed 2 nights in Nov 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great - quiet and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Comfortable room.
Stayed 4 nights in Nov 2025

2/10 Terrible

MEHDI

Disliked: Staff & service, amenities
I will never stay at any of Carlton hotels again. I got there at 8 am and was first told that my room will be available at 10 am but then changed it to 12pm. To be sure that I won’t need to go back and forth, I left my luggage and went back at 1:30pm. Then, I was told that instead of one king bed, I will get two smaller beds. I told the staff that I am one person and ordered a king bed. I was told that they dont have such a room available and I needed to make my reservations on the hotel website and not on Orbitz.com. The hair dryer in the room didn’t fit the outlet in the bathroom and water was running in the toilet the whole night. The day after I asked to talk to the manager, PEAT (PISAMAI K.). She didn’t care about my complaint regarding the room type and said this is the way the hair dryer is. Also, she repeated that I needed to make the reservations on the hotel website. I asked that if so, why they have placed their hotel on the third party booking agencies. She had no answers and was quite rude. It is unfortunate that incompetent employees such as her work for such a large establishment. This is the last time I will ever stay at a Carlton hotels for sure. I don’t want to pay so much money and get treated this way!!
Stayed 6 nights in Nov 2025

10/10 Excellent

Franco, King City

Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff. Great food amazing place.
Stayed 9 nights in Nov 2025

10/10 Excellent

Efi

Business traveller
Liked: Cleanliness, staff & service, amenities
Grate
Stayed 8 nights in Nov 2025

10/10 Excellent

MR M

Stayed 3 nights in Oct 2025

8/10 Good

Bob

Travelled with group
Liked: Cleanliness, amenities
Really decent stay. Rooftop bar (the cooling tower) is really nice. But not cheap…. Be aware it’s basically domestic prices
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice and clean. The breakfast was good and in a great location!
Stayed 2 nights in Nov 2025

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Great rooms and facilities. Carlton Club upgrade is worth every penny. Oh... and the staff were all wonderful!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Yiping

Liked: Cleanliness, amenities, property conditions & facilities
Wonder location, nice stuff. especially Ja. She is so sweet to help me with my stay at the hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bradford

Stayed 1 night in Nov 2025

10/10 Excellent

Damon

Liked: Cleanliness, amenities, property conditions & facilities
Wow. We’re to start. I’ve stayed at many fine hotels. But this one stands out. First the staff were excellent. They go above and beyond. They bend over backwards to make your stay better. Thank you to especially the boys at their fine pool. They really make you feel special. To management. Who went above and beyond. And to all the rest of the staff.thank you. I would highly recommend the Carlton Bangkok
Stayed 5 nights in Nov 2025

10/10 Excellent

Ashish

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 5 nights in Nov 2025

10/10 Excellent

felix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff is very polite and friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Min, Irvine

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Everything. An absolutely amazing hotel from the room, the location and most importantly the staff. It could not have been better!
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean hotel. Staff were all very friendly and nice. Good location too. Will come back.
Stayed 2 nights in Nov 2025

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