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Carlton Hotel Bangkok Sukhumvit

5.0 star property
VIP Access

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Photo gallery for Carlton Hotel Bangkok Sukhumvit

2 bars/lounges, rooftop bar, cocktail bar
Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
Couples treatment room(s), aromatherapy, hot stone massages
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
491 Sukhumvit Rd, Khlongtoey Nua, Wattana, Bangkok, 10110
  • Terminal 21 Shopping Mall
    ‪7 min walk‬
  • EmQuartier
    ‪9 min walk‬
  • Emporium
    ‪9 min walk‬
  • Bangkok (DMK-Don Mueang Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Room

Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Carlton Club Room

Carlton Club Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Carlton Club Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Suite

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Family Room

  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

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About this property

Carlton Hotel Bangkok Sukhumvit

Luxury hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Carlton Hotel Bangkok Sukhumvit offers 338 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Let's Relax has couples treatment room(s). Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Carlton Hotel Bangkok Sukhumvit's great location. During your stay, you're just a quick walk from Terminal 21 Shopping Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Plate, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to reflexology, hot stone massages or body scrubs at Let's Relax
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from EmSphere Shopping Center and 6 minutes on foot from Benchasiri Park
Carlton Hotel Bangkok Sukhumvit offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Carlton Hotel Bangkok Sukhumvit. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bangkok hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Plate – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Wah Lok – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Tuxedo – On-site coffee shop. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Cooling Tower – This rooftop bar specialises in Mediterranean cuisine and only serves dinner. Happy hour is offered. Open daily.
Plunge – This cocktail bar is located by the pool. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cooling Tower
  • Plate
  • Plunge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Designated smoking areas (fines apply)
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1766 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 800 for adults and from THB 400 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1766 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 174/2567

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Carlton Hotel Bangkok Sukhumvit Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1084 out of 1297 reviews
Rating 8 - Good. 163 out of 1297 reviews
Rating 6 - Okay. 33 out of 1297 reviews
Rating 4 - Poor. 8 out of 1297 reviews
Rating 2 - Terrible. 9 out of 1297 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast and service
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!
Stayed 8 nights in Feb 2025

10/10 Excellent

Sok Ying

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at reasonable cost.

Carlton was a great place to stay. 10 minute walk in either direction to massive indoor malls. The area felt safe in the evening and there are lots of options for food. Traffic was an issue and delayed the trip from the airport. It took about 50 minutes from BKK on a Friday at noon and cost $30. (US). Public transit is easy from BKK and costs about 1 (US) dollar. If you’re interested in a good cigar lounge, check out the Intercontinental, about a 10 minute drive.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was top notch . The staff was courteous and helpful. Its walking distance to.a mall amd medical clinic. The food at the roof top bar amazing get the wings the beds are super comfy amd the rooms are well mantained
Stayed 3 nights in Mar 2025

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Stayed 9 nights in Feb 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far a top notch 5 Star hotel, from the manager to the staff, to the property itself. Everyone made us feel welcome from the moment we arrived. We were upgraded to an executive suite, which was perfect. We also upgraded to the club package which was excellent. With the Club benefits you got a breakfast buffet each morning, you got access to the Club Lounge, with free drinks and hors d’ oeuvres every evening, while watching the sunset over Bangkok. Also included was two pieces of free laundry per person, per day. The pool area was amazing. We got to meet people from around the world and made some new friends. Every morning as we walked down the hallway the maid would greet us and engage us in conversation. The doorman and front desk personnel were just as friendly. My wife left $10 in her pants that were getting laundered, and the front desk notified us. It was especially an honor to meet the Manager of the Carlton Hotel and let him know what a great job he and his team had done to make our stay a memorable experience. I would highly recommend anyone who is looking for a 5 star quality hotel, to book at the Carlton.
Stayed 5 nights in Feb 2025

10/10 Excellent

William Hui

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My feeling is excellent. I will be back. Thank you.
Stayed 5 nights in Mar 2025

10/10 Excellent

Erik, Rancho Cucamonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Feb 2025

10/10 Excellent

Terrence, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is truly amazing & was the perfect cherry on top to end my stay in Thailand. Definitely will return to next vacation
Stayed 2 nights in Feb 2025

10/10 Excellent

CATHY, Everett

Stayed 7 nights in Feb 2025

10/10 Excellent

Rifat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms, professional staff, well organized staff and logistics, awesome pool with food/drink options, walking distance to several metro stations and tons of great dining options within 15 min walk. Super helpful concierge services secured us a table for dinner at a place we wanted to dine, which we could not secure ourselves (restaurant said they had no space).
Stayed 3 nights in Feb 2025

10/10 Excellent

Iguodala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Carlton! i want to go back and stay there agsin! the staff are so nice and very helpful. the room was beautifulllllll!!! highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big room. Very clean. Easy to order food delivery
Stayed 3 nights in Feb 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good hotel for the money. Not as nice at the Hyatt down the street but also a lot less $'s. Will stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Monty, san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable priced, in a very convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

CENGIZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Feb 2025

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern rooms with nice view. Very fairly priced and in the heart of the action. Nice rooftop bar
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

Amazing hotel perfectly postioned to travel around city. Too many nanes to mention thanks to welcome at front desk, breakfast, cleaning, club lounge and sky bar for exceptional service. We will be back.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mark, Seattle

Stayed 2 nights in Nov 2024

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice, however for a 4 star hotel the movie channels were pretty bad. only 3 movie channels that repeated the same movies over and over. In addition, they could have been better at explaining that the plastic bottle water in the room was not complimentary.
Stayed 5 nights in Feb 2025