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Bedford Swan Hotel & Thermal Spa

4.0 star property

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Photo gallery for Bedford Swan Hotel & Thermal Spa

Breakfast, lunch, dinner served; British cuisine
Café
Executive lounge
Terrace/patio
Deluxe Double Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
The Embankment, Bedford, England, MK40 1RW
  • Place, St. Paul's Church
    ‪2 min walk‬
  • Place, Bedford Park
    ‪14 min walk‬
  • Place, Priory Country Park
    ‪4 min drive‬
  • Airport, London (LTN-Luton)
    ‪39 min drive‬

Room options

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Single Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, individually decorated, individually furnished, desk

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Sofa

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room with Sofa

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, individually decorated, individually furnished, desk

Junior Suite

  • Sleeps 2

Classic Double Room

  • Sleeps 2

View all photos for Classic King Room

In-room safe, individually decorated, individually furnished, desk

Classic King Room

  • Sleeps 2

Classic Single Room

  • Sleeps 1

View all photos for Classic Twin Room

In-room safe, individually decorated, individually furnished, desk

Classic Twin Room

  • Sleeps 2

View all photos for Classic Accessible Room With Wet Room

In-room safe, individually decorated, individually furnished, desk

Classic Accessible Room With Wet Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

View all photos for Classic Double King Bed, No Smoking

Classic Double King Bed, No Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Double King Bed, No Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Classic Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Single Beds

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About this property

Bedford Swan Hotel & Thermal Spa

Riverside hotel with spa services and 24-hour front desk
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Bedford Swan Hotel & Thermal Spa's great location. During your stay, you're just a quick walk from St. Paul's Church. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Pen & Cob (Sun until 5pm), a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from St. Paul's Church and a 3-minute drive from Bedford Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. Spa services, a terrace, and express check-in are also featured at the business-friendly Bedford Swan Hotel & Thermal Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bedford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Pen & Cob (Sun until 5pm) – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Pen & Cob – This bar only serves light fare. Open daily.
Anna's Tearoom – On-site theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 5 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anna's Tearoom
  • Pen & Cob
  • Pen & Cob (Sun until 5pm)

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1794
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautifully decorated & clean. It was helpful to have a fridge.
Stayed 1 night in Sep 2025

8/10 Good

Craig

All good
Stayed 2 nights in Sep 2025

8/10 Good

Kathy

Check in staff is friendly. Room was clean
Stayed 2 nights in Sep 2025

2/10 Terrible

Fabia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel I ever been. Noise , dirt , unfriendly staff rude and nasty
Stayed 3 nights in Sep 2025

10/10 Excellent

matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Avoid staying on the 2nd floor

We stayed in room 253 on the 2nd floor of the hotel. Although the room was clean it was very cramped with no facilities to hang clothes. This is our 2nd stay at the hotel . On the first occasion we stayed in a room on the 1st floor (for the same price) which was far less cramped . The hotel itself is in a lovely setting on the embankment, with a very nice bar and restaurant.
Stayed 2 nights in Sep 2025

8/10 Good

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a lot of noise and no parking due to functions at the hotel, this was fine and staff did direct us to their parking. There was not a non slip mat in the bathroom, just a small sticker on the tiles telling you to request one from reception. The shower was very slippy once water got on it, I personally feel that there should be a non slip mat supplied to the rooms as standard. I did not notice the sign until I got out of the shower.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Stayed 2 nights in Sep 2025

8/10 Good

Gavin

Liked: Cleanliness, property conditions & facilities, room comfort
Quirky hotel. Lovely to stay. Very clean and comfortable. Restaurant was under staffed , but the staff were extremely nice.
Stayed 1 night in Sep 2025

6/10 Okay

James

Travelled with partner
We booked the hotel to celebrate our anniversary. Upon arrival, we were told that the spa is fully booked, which was the main reason for us to pick this hotel. Don't call the hotel Thermal Spa if it is always fully booked, and why do we have to book that separately at the first place, I thought it is part of the whole experience? It is just simply misleading not being able to use the facilities which are being promoted...
Stayed 1 night in Sep 2025

2/10 Terrible

Ranjit

Stayed 2 nights in Sep 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and centrally located. Perfect for our visit to Bedford.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Roger

Shower tray overflowed
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good

The staff were very friendly and welcoming. The room was clean and quiet, which was a great plus. However, the bed was quite small for two people, and it was a bit short. On the downside, the hotel restaurant was closed in the evening, but the staff kindly recommended a restaurant within walking distance. Overall, a comfortable stay with some minor drawbacks.
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Travelled with partner
Liked: Amenities
Everything was fabulous apart from the bed, it was soft and bumpy.
Stayed 1 night in Sep 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Bedford Swan

We stayed here on our way back home form Essex. What a fabulous Hotel, the décor and amazing touches are just gorgeous. Our room, 107, was fairly basic but we had everything we needed and the beds were really comfy. The food was amazing, we ate in the Pen & Cob Brasserie in the evening and we had the best treatment, felt very special. thank you Daniel.
Stayed 1 night in Aug 2025

10/10 Excellent

Harvey

Stayed 1 night in Aug 2025

8/10 Good

Mindy

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Stayed 2 nights in Aug 2025

4/10 Poor

Louise

Disliked: Cleanliness, room comfort

Management nice but that was it!!!

Although the hotel is really lovely it has gone downhill since our last stay. We had no working aircon so had to move rooms and this too had a faulty system. The manager was really helpful and offered to move us to a lower grade room with working aircon but this was small and not what we wanted. Instead she got us a fan which helped a bit. The hotel was full so no other options. Breakfast was poor. It was run by a group of younger staff who did not smile, engage or want to make sure the breakfast items were refilled. In fact one of the staff walked through the dining room swearing and moaning about one of the others. It was unprofessional and a shambles. The food was cold and the whole food area dirty and unwiped. Plus point was the new gym area, really well equipped but the aircon wasn't working and no windows. It will be great when it is sorted! Apart from that we didn't eat or drink in the hotel and will not be returning. We paid a premium price and would have been more comfortable in one of the other chain hotels up the river!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Aug 2025