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Bedford Swan Hotel & Thermal Spa

4.0 star property

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Photo gallery for Bedford Swan Hotel & Thermal Spa

Breakfast, lunch, dinner served; British cuisine
Terrace/patio
Deluxe Double Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished
Executive lounge
Café

Popular amenities

  • Parking available
  • Bar
  • Air conditioning

Explore the area

Map
The Embankment, Bedford, England, MK40 1RW
  • St. Paul's Church
    ‪2 min walk‬
  • Bedford Park
    ‪14 min walk‬
  • Priory Country Park
    ‪8 min drive‬
  • London (LTN-Luton)
    ‪34 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room, 1 Single Bed, Non Smoking

Classic Single Room, 1 Single Bed, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Classic Single Room, 1 Single Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Classic Double Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double King Bed, No Smoking

Classic Double King Bed, No Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Classic Double King Bed, No Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Classic Twin Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Single Beds

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, in-room safe, individually decorated, individually furnished

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Accessible Room With Wet Room

1 bedroom, in-room safe, individually decorated, individually furnished

Classic Accessible Room With Wet Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room with Sofa

1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Double Room with Sofa

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Classic King Room

1 bedroom, in-room safe, individually decorated, individually furnished

Classic King Room

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Bedford Swan Hotel & Thermal Spa

Riverfront hotel with spa services and 24-hour front desk
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, spa services and conference space. Housekeeping is available once per stay.
Bedford Swan Hotel & Thermal Spa offers 113 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 43-inch Smart televisions come with digital channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the on-site spa services.
Our customers tell us they can't get enough of Bedford Swan Hotel & Thermal Spa's great location. During your stay, you're just a quick walk from St. Paul's Church. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Pen & Cob (Sun until 5pm), a brasserie that serves British cuisine
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Steps from St. Paul's Church and a 3-minute drive from Bedford Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. Spa services, a terrace, and express check-in are also featured at the business-friendly Bedford Swan Hotel & Thermal Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bedford hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Pen & Cob (Sun until 5pm) – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Pen & Cob – This bar only serves light fare. Open daily.
Anna's Tearoom – On-site theme restaurant. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (GBP 5 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Anna's Tearoom
  • Pen & Cob
  • Pen & Cob (Sun until 5pm)

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1794
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Self-parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bedford Hotel Swan
Bedford Swan
Bedford Swan Hotel
Hotel Swan Bedford
Swan Bedford
Swan Bedford Hotel
Swan Hotel Bedford

Bedford Swan Hotel & Thermal Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1012 reviews
Rating 8 - Good. 302 out of 1012 reviews
Rating 6 - Okay. 96 out of 1012 reviews
Rating 4 - Poor. 55 out of 1012 reviews
Rating 2 - Terrible. 22 out of 1012 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice spacious love the heated towel rack! We had issue with too cold the staff helped right away to fix the issue.Food. Was very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dale

Liked: Cleanliness, property conditions & facilities
Very nice thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Average

We had an ok stay at The Bedford Swan. The room was dated and the wardrobe sliding doors jammed on their first use. The toilet roll holder also fell off. The hotel receptionist was a little curt when we checked in. Breakfast was average, we went down at 10.15 when it finished at 10.30 and seemed to be a lot of stress about all the buffet being cleared away by 10.30.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Laura

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I gave a low rating due to poor service. I requested room service at 2am, as the in-room menu clearly stated it was available until 7am, but I was told it was not an option. I went down to reception to ask why, and was informed the staff member on duty was alone and therefore unable to provide food. We ended up having to drive to McDonald’s. To make matters worse, I tried calling both reception and room service again at 8am to request a jug of water, but received no response from either. Very disappointing overall.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Stayed 1 night in Apr 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a prime location, with friendly staff and service all round.
Stayed 1 night in Apr 2025

6/10 Okay

Iain

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great location for an overnight stay

Lovely location right by the river. Hotel is spotless and staff were all very helpful although it was understaffed for demand at the bar with long queues because of the glorious weather. Rooms were spacious and spotlessly clean. Would recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab!!

Really lovely decor, restaurant was lovely and the food was really reasonable and tasty. The staff are really lovely and attentive and I thought very professional. The only negative was that the carpark was really busy and we had expected to be able to park at the hotel but there is plenty of parking a short walk away. The spa was really nice too. Overall really lovely!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 5 nights in Mar 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely find

Lovely hotel by river walks and close to Bedford market. Excellent evening meal with plenty of servers. Didnt try spa. Forgot comb or brush and disappointed that hotel stocked no emergency supplies such as Toothbrush or comb for ocasional disorganised customers. The hotel over the river sorted me out as shops in walking distance were closed.
Stayed 1 night in Mar 2025

10/10 Excellent

Tin yee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

A lovely hotel very swish ! Rooms adequate . No mirror for make up ! Bathroom is wonderful. Breakfast was not the best, Sunday until 10.30 we went at 9.45 and the choose was cold scrambled egg ! And the other items were not tasty been out too long .
Stayed 1 night in Mar 2025

10/10 Excellent

M L

Stayed 1 night in Feb 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super helpful
Stayed 3 nights in Mar 2025

8/10 Good

Gemma

Stayed 1 night in Mar 2025

10/10 Excellent

Zac

Travelled with family
Liked: Amenities, property conditions & facilities
Nothing I didn’t like
Stayed 1 night in Jan 2025

8/10 Good

Sascha

Stayed 1 night in Mar 2025