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Hotel Servigroup Diplomatic

4.5 star property

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Photo gallery for Hotel Servigroup Diplomatic

Pool
Exterior
Interior
Superior Double Room, Terrace | Property grounds
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Gerona 9-11, Benidorm, Alicante, 03503
  • Place, Festilandia
    ‪2 min walk‬
  • Place, Llevant Beach
    ‪3 min walk‬
  • Place, Benidorm City Hall
    ‪8 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪51 min drive‬

Room options

View all photos for Single Room, Terrace

Single Room, Terrace | In-room safe, desk, free WiFi, bed sheets

Single Room, Terrace

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room Single Use, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Terrace

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Terrace (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (3 Adults)

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Terrace, Pool View

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room, Terrace, Pool View (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace, Pool View (3 Adults)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Servigroup Diplomatic

A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Hotel Servigroup Diplomatic offers 252 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Hotel Servigroup Diplomatic, you're just a quick walk from Llevant Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Self-parking available for a fee
  • Indulge with body treatments, aromatherapy or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Llevant Beach and 12 minutes on foot from Poniente Beach
Hotel Servigroup Diplomatic offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 540 square feet (50 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Hotel Servigroup Diplomatic. Parking is available for a fee.

This 4.5-star Benidorm hotel is smoke free.

On-site venue – This buffet restaurant specialises in Regional cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 540 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Facilities fee: EUR 11 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Hotel Servigroup Diplomatic
Hotel Servigroup Diplomatic Benidorm
Servigroup Diplomatic
Servigroup Diplomatic Benidorm
Hotel Diplomatic Benidorm
Servigroup Diplomatic Hotel Benidorm
Servigroup Diplomatic Benidorm
Hotel Servigroup Diplomatic Hotel
Hotel Servigroup Diplomatic Benidorm
Hotel Servigroup Diplomatic Hotel Benidorm

Hotel Servigroup Diplomatic Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 116 reviews
Rating 8 - Good. 38 out of 116 reviews
Rating 6 - Okay. 7 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , room great, clean and comfortable. Location central for everyone. Good choice of breakfast. Helpful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, plenty of space
Stayed 2 nights in Feb 2026
Verified

8/10 Good

sharon

Liked: Cleanliness, staff & service, amenities
Everything very clean, breakfast superb and entertainment very good. Was looking forward to using the Spa on the Sunday but was closed that day
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and loved the room. Would have liked to have stayed longer
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

A great place to stay in Benidorm

Convenient location, clean rooms, good breakfast, friendly service - all good
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly throughout making us feel welcomed. Hotel is in the perfect location to explore old town and the beach with a short walk to both. Room was perfect for the short stay and the breakfast buffet had plenty of choice to set you up for the day….. Overall great hotel, location and couldn’t have asked for more
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Robert Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used the spar, no staff,, key in reception. Spar was good and plenty of towels.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

christopher

Liked: Cleanliness, staff & service
Nice and tidy
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for Benidorm, staff were so helpful
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was the largest I've ever experienced. Food selection was excellent. Very good quality. Woman on the desk remembers residents and their room numbers.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned every day and towels were changed if left in bathroom. You could have beach towels with a deposit which could be changed every other day. Breakfast was good with plenty of choice. All the staff were good and friendly very enjoyable stay
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What spa didn't no there was one
Stayed 5 nights in Sep 2025
Verified

8/10 Good

VADZIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was good. The open buffet is large with plenty of options, and the swimming pools are very clean. However, the rooms feel old and outdated and could use some renovation. Unfortunately, one thing that spoiled our experience was finding a cockroach in our room on the last night of our stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

A very nice Hotel; food was always nice and hot and room very comfortable: The hotel weel located for the town and seafront. Paid parking just across the road so very convenient
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benidorm

Great stay with friends. I can’t even rate the staff for their service in a scale of 0-10 they all deserve a 20. From front desk , restaurant and love our maid she was the nicest person I have met so far
Stayed 4 nights in Jan 2023
Verified

2/10 Terrible

Christopher

Disliked: Staff & service

Fraudsters

Used my credit card for the first time ever in this hotel within 3 days my card company called to say that my card had been cloned and my card maxed out the only place this could have come from is this hotel as I have never used this card before using it in hotel servigroup
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and very well placed.

Check-in procedure very easy with very friendly and helpful staff. Upon going into the room however, there was a poor view from the balcony overlooking other apartments so privacy was somewhat limited.Due to this we approached the reception staff and they got us moved to a pool view, albeit on the next day due to having no available room. This caused us no problems and we moved the next morning. Try to get a pool side room it is a much better open view. The food was good and varied (we were on full board) when we ate at the hotel.*for breakfast you could even have champagne(Cava)* Bar prices reasonable but entertainment was for the older set and predominantly for the majority (85%) Spanish guests. We went to Old Town every night and it is only 15 mins walk away. There is more than one side to Benidorm so if you haven't been don't be put off. On the downside, the pool area end up in the shade for a while so you have to move a couple of times to keep the sun. The bigger pool is freezing but we are Brits and we can stand it !!
Verified

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, amenities
Destacaría positivamente la comida del bufet, todo estaba exquisito. Lo único malo era la privacidad en el baño de la habitación porque la puerta era de cristal, no se cerraba completamente y no tenía pestillo. Además el marco de la puerta era de un metal que hacía efecto espejo y desde fuera se podía ver el interior del aseo, por lo que se te podía ver sentado en el sanitario o desnudo entrando a la ducha. También destacar que nos tocó una habitación bastante ruidosa porque estaba justo encima del muelle de carga y de la salida del personal que no tenía miramientos en salir a la calle hablando a voces de madrugada.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy céntrico a un paso del centro. El personal muy amable. La comida no tiene excesiva variedad pero está todo muy bueno. Buen sitio para quedarse.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Deborah

Liked: Property conditions & facilities, room comfort

Fabulous stay

Everything about our stay was excellent the hotel, staff, cleanliness etc also was my husbands birthday and they had left a bottle of cava in the room which was a lovely touch
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Juan Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comida de calidad y buen servicio
Stayed 1 night in May 2021
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Due to the present situation (Covid) there were only around 10 people staying in the Hotel, but we were very impressed with the service we had and the care taken for our safety. The room was perfect with everything we could wish for and the food was very plentiful - all served at our table due to the restrictions
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In de semana para volver a repetir

Hotel muy bueno, en general todo muy bien, habitacion, comedor... El personal del hotel un 10,volveremos
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Personnel serviable, nourriture fraîche et variée, propreté et désinfection superbes, animation musicale le soir agréable, réceptionnistes toujours là pour aider. Pas loin de la mer. Petit bémol au niveau de la douche qui est magnifique, mais la température de l'eau varie en permanence. Un volet contre la lumière et le bruit la nuit, même si c'est très calme. Je recommande
Stayed 15 nights in Oct 2020