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Hôtel AKENA Biarritz - Grande plage

3.0 star property
VIP Access

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Reception
Reception
Comfort Duplex, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, soundproofing, iron/ironing board
Reception
Premium bedding, in-room safe, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
19 Avenue De La Reine Victoria, Biarritz, Pyrenees-Atlantiques, 64200
  • Place, Grand Beach
    ‪6 min walk‬
  • Place, Casino Barriere
    ‪9 min walk‬
  • Place, Le Gare du Midi
    ‪11 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(30 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Duplex, 1 Queen Bed with Sofa bed

Comfort Duplex, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, soundproofing, iron/ironing board

Comfort Duplex, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hôtel AKENA Biarritz - Grande plage

A bar/lounge, a snack bar/deli and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Hôtel AKENA Biarritz - Grande plage offers 44 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hôtel AKENA Biarritz - Grande plage's great location gets high marks from our customers. During your stay, you're just a quick walk from Imperial Chapel. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Imperial Chapel and 5 minutes on foot from Grand Beach
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hôtel AKENA Biarritz - Grande plage. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Biarritz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 15.50 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night, plus a deposit of EUR 20 per day
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.50 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 25 per night
  • Pet deposit: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Escale Oceania
Escale Oceania Biarritz
Escale Oceania Hotel Biarritz
Oceania Biarritz
Oceania Escale
Escale Oceania Biarritz Hotel
Escale Oceania Hotel
Escale Oceania Biarritz
Akena Biarritz Grande Plage
Hôtel AKENA Biarritz Grande plage
Hôtel AKENA Biarritz - Grande plage Hotel
Hôtel AKENA Biarritz - Grande plage Biarritz
Hôtel AKENA Biarritz - Grande plage Hotel Biarritz

Hôtel AKENA Biarritz - Grande plage Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 361 out of 841 reviews
Rating 8 - Good. 365 out of 841 reviews
Rating 6 - Okay. 79 out of 841 reviews
Rating 4 - Poor. 24 out of 841 reviews
Rating 2 - Terrible. 12 out of 841 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mahamudar

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly helpful staff. Easy parking. Very centrally located. We liked the choice of not having the room serviced for one night and having a free drink at the bar instead.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff, great breakfast , clean hotel Best price /value
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sikiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location friendly staff

For One time in our way to San Sebastián was a really good Choice, it was really a good decisión tu stayed there
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Good property Great location and staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All aspects were excellent.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, updated hotel with a fun vibe!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel. Marco at the front desk was very helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Akena

Great quiet hotel, well situated at the heart of Biarritz. I will certainly consider to stay here again for our next visit.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Christopher

Really great location and super friendly staff
Stayed 1 night in Jun 2023
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms 👌
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Hotel is well located and easy to walk around the town or to the beach. Would recommend.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoy our stay
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Really friendly, helpful staff. Great location really way for transport too and from the train station.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were so welcoming and friendly. Lovely hotel in an excellent location close to beach and restaurants, all walking distance. Hotel was adorable, loved it. Definitely go back and stay again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful! Breakfast excellent and make over of this hotel bright and comfortable!
Stayed 2 nights in May 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach with friendly, helpful staff.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is charming and located in an excellent part of town, with transit to the airport just outside the door. The rooms are modern and comfortable, and the hotel is very clean. The staff is lovely!! Silvie at the front desk was always warm, friendly and very helpful!!! There are nearby restaurants and a nice bakery, but the central part of town is just a short walk! The WiFi worked well. Don’t hesitate to stay here!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel, clean, good location
Stayed 1 night in May 2025
Verified

10/10 Excellent

MIRIAM

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean, well located. Perfect for a weekend stay
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel conveniently located close to the beach and the Saint Charles area. Highly recommend.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly night staff

I arrived very late at 4am and the night staff member on reception was super helpful and friendly despite the busy streets full of revellers from the festival.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived, the lady on reception was incredibly welcoming, friendly and helpful, and this level of service continued from all staff until we checked out. Great decor throughout the hotel and it was very conveniently located so we could walk to restaurants and bars. We would definitely stay here again.
Stayed 1 night in Oct 2024