Riverwalk hotel in Bilbao with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Petit Palace Arana offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Bilbao hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Petit Palace Arana's great location. During your stay, you're just a quick walk from Arriaga Theater. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes bicycles to rent
Guests have great things to say about the location and the helpful staff
Steps from San Nicolas Church and Plaza Nueva
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls
Petit Palace Arana offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The business-friendly Petit Palace Arana also features laundry facilities, dry cleaning/laundry services, and a front desk safe.
This Edwardian Bilbao hotel is smoke free.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (EUR 18.50 per day); discounts available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
Things to do
Bicycle rentals
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
On the riverwalk
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
6 floors
Built in 1909
Edwardian architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Smart TV with digital channels
Food and drink
Minibar
More
Air conditioning
Desk
Heating
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between 28 June and 31 July.
Access methods
Staffed front desk
Pets
Pets: EUR 25 per accommodation, per stay
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
Nearby parking fee: EUR 18.50 per day (2625 ft away)
Pet fee: EUR 25 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August.
Property is also known as
Petit Arana
Petit Palace Arana
Petit Palace Arana Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Hotel Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao
Reviews
Petit Palace Arana Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location clise to the old town Good breakfast
Good room with lovely newly refurbished shower.
Edu was expetionally helpful. Our room was ready early which was brilliant
Would stay again
Our experience here by far is the best during this trip. Can't say enough good things about this place. We will definitely miss it. Wish we could change plans and just extend our stay. Perhaps next time we will come and stay here again. Can't beat this location. Plus complimentary luggage storage. Other hotels charge for this.
Great location! Overall the hotel was fine, but I did get stuck on a few minor details. The room didn’t have an iron or enough “closet” space for two people on a three night stay. The shower door was difficult to secure as water seeped out during showers and we had to use the mat more for puddle control. They staff was friendly and accommodating. And we also got a discount for parking in a nearby structure so that was also appreciated.
Perfectly situated historic hotel in the historic part of Bilbao. Absolutely loved it. We'll stay again. It's very conveniently located for our purposes, with a great staff.
Property has nice features with exposed brick and old beams. Central location, but bring your earplugs if you want to sleep. Lovely bathroom but sparse looking bedroom with small paper cups and bathrobes that were too small, and only one size available. Colour scheme in the bedroom of black, white and dark grey curtains makes it all very sombre looking. Breakfast just about adequate with limited variety. Overall, the price we paid was far too much for what we got. Presume one is paying through rhe nose for the location.
Nadia at front desk was incredibly kind, helpful, knowledgeable and insightful!
She recommended lots of itineraries and great restaurants. Highly recommended.
I was very grateful that the hotel was able to store my luggage when the room was not ready on day 1 and at the end of my stay. However, as a paying guest/customer, I was very surprised that I was not allowed to use the toilet facilities when I returned to collect my luggage.