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Best Western Gregory Terrace Brisbane

3.5 star property

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Photo gallery for Best Western Gregory Terrace Brisbane

Indoor pool, outdoor pool
1 bedroom, in-room safe, desk, iron/ironing board
Balcony
Breakfast, lunch and dinner served
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
397 Gregory Terrace Spring Hill, Spring Hill, QLD, 4000
  • Place, Brisbane Showgrounds
    ‪7 min walk‬
  • Place, Tivoli
    ‪9 min walk‬
  • Place, Roma Street Parkland
    ‪14 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪15 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Balcony

Executive Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Balcony

Balcony

Family Room, Multiple Beds, Non Smoking, Balcony

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Room, Multiple Beds, Balcony, City View

Balcony

Superior Room, Multiple Beds, Balcony, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Multiple Beds, Non Smoking, Balcony

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Studio, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

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Exterior
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About this property

Best Western Gregory Terrace Brisbane

An indoor pool, an outdoor pool and a restaurant are available at this smoke-free hotel. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Best Western Gregory Terrace Brisbane offers 38 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. 60-cm LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western Gregory Terrace Brisbane, you're just a quick walk from Brisbane Showgrounds. An indoor pool, a restaurant and a bar are available.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Within a 10-minute walk of Brisbane Showgrounds and Tivoli
Best Western Gregory Terrace Brisbane offers its guests an indoor pool and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Best Western Gregory Terrace Brisbane. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 9:00 AM.
Best Western Gregory Terrace Brisbane has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 9:00 AM for a fee: AUD 10 for adults and AUD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting
  • Cot (surcharge)
  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 60-cm LCD TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately AUD 10 for adults and from AUD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Gregory Terrace Brisbane
Best Western Gregory Terrace Brisbane Hotel
Best Western Gregory Terrace Brisbane Spring Hill
Best Western Gregory Terrace Brisbane Hotel Spring Hill

Best Western Gregory Terrace Brisbane Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 273 out of 811 reviews
Rating 8 - Good. 338 out of 811 reviews
Rating 6 - Okay. 136 out of 811 reviews
Rating 4 - Poor. 44 out of 811 reviews
Rating 2 - Terrible. 20 out of 811 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Roberto

Disliked: Property conditions & facilities
Property looks neglected... Definitely not a 4 star hotel
Stayed 1 night in Sep 2021
Verified

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value hotel

This was my 2nd stay at the hotel. I was given a much better room this round with a fantastic view of the city- especially at night. Reception staff were very helpful and friendly and the ladies that cleaned the room did a good job. I choose this hotel because of it's proximity to where I needed to be. My only issue were the carpets- which needed a good steam clean or replacing. But overall i enjoyed my stay and it's a decent little hotel.
Stayed 6 nights in Aug 2021
Verified

2/10 Terrible

Mohammed Irfan

Disliked: Staff & service, amenities, property conditions & facilities
This place is not safe at all, Someone at mid night entered into my room and stolen my personal items including the cards, and property manager find him on CCTV footage but i I haven’t got any help from him, at the end i suffered a lot, it’s all about the security system, which is not safe.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hwy and hospital
Stayed 1 night in Aug 2021
Verified

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable Hotel

Not the best but for me it was fine. It was easy to find and on a main road. Room was large and reasonably clean but the carpets we're bit grubby. Staff were friendly and helpful. Location was ok as I needed something close to the hospital but really no shops or food places around, although to China Town it was just a 20min walk. If you Google- there are places to eat within walking distance. It clearly isn't 4 star but it served my purpose. Overall it was ok for a short stay and it wasn't pricey - I give it 6.8/10
Stayed 5 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was tidy
Stayed 4 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean & tidy. Open & airy surroundings.
Stayed 2 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean rooms and no noise from road or other rooms. Some of the fixtures and furniture were a little tired but it was very clean and comfortable and the staff were friendly and helpful
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The bath/shower was filthy. Bath was black with scum and mould. Rooms were clean, sheets fresh but carpet was stained. Sorry, won’t be going back again.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room was a nice size and comfy beds with good force on the shower. But.. one yellowing on the pillowcase, yellow stains on a towel, curtain hooks missing so curtains sagging hanging down, bath discoloured and cracks and dirty, hair ball in the corner, all needs rennovating and painting and repairing. Very disappointing.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service
I am absolutely appalled at the service at the Best Western Gregory Terrace. I arrived and my booking had been cancelled. I had no where else to stay and they could not accommodate me as they were fully booked. The manager was rude and I will never be going back there again.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Polite and helpful. Convenient location with free parking. Beautiful view and lovely room, the most comfortable bed I have ever slept in!!! Very clean. Price so reasonable, I couldn’t believe it as I would have paid double for a place of that standard. I never leave reviews but I was so impressed. Will definitely stay there again.
Stayed 3 nights in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfy bed
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled and I started coughing as soon as I walked in to my room
Stayed 1 night in Jun 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Pretty embarrassing setup.. staff are quite rude
Stayed 1 night in May 2021
Verified

8/10 Good

desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location.

gr8 stay..comfortable rooms.quiet location..20 min walk to city centre...
Stayed 1 night in May 2021
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Fine for a short stay

It is very basic. If all you need is a bed then it’s fine. If you are looking for more then most likely you will be disappointed
Stayed 4 nights in May 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Liked. Right in the city . Close to buses , not far from trains. Not liked. Microwave not included in the fee. No kitchenette. A bit on the old side.
Stayed 8 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, conveniently located, free parking and great value for money.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to city. Good value.
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs Up for Best Western

Best Western is visually appealing, clean and well-situated, with lovely city views. The staff at reception are friendly, polite and helpful. Our stay was peaceful and trouble-free. The room we had was well-appointed, clean and comfortable. We feel we received excellent value for the low price of our overnight experience.
Stayed 1 night in May 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to & from Suncorp Stadium
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had great city view from my room which was spacious.
Stayed 2 nights in Apr 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: -clean & tidy room and quite spacious -onsite free parking -very basic accommodation Cons: -pictures of property certainly did not reflect actual experience -pool was not clean on arrival nor during stay -very dated property -door keys /locks need to be updated / changed - hard to open doors at times -would not stay here again - pehaps suited for backbackers
Stayed 3 nights in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
I’ve stayed here a few times. I’ll stay again when I need too as well. Rooms are comfortable and staff are friendly. Unfortunately the water pressure is terrible but the hot water is a lovely temperature which made up for the terrible pressure. The rooms could do with a bit more attention to detail when being cleaned. Walls are not the cleanest, but it’s something that can be addressed easily. The carpets need a good deep clean/shampoo or maybe even new carpet would be better as they are worn out and let’s the room down. You get what you pay for, but the above mentioned ... don’t let that put you off of booking here. I’ll definitely be back. Apart from those few things, it’s comfortable, convenient, staff are friendly, and it’s affordable.
Stayed 7 nights in Mar 2021