I booked this motel SIX months in advance, yet when I arrived, the manager told me he had overbooked and was “going down the line cancelling people.” After pushing back, he finally agreed to give me the room I had reserved, but then refused to honor my military ID for their advertised military rate.
When we got into the room, it reeked of smoke even though it was supposed to be non-smoking. The bathroom door wouldn’t even close properly, making the stay even more uncomfortable.
Overall, the entire experience was unprofessional, stressful, and disappointing. I would never recommend this motel to anyone—especially military families who expect a basic level of respect and honesty.