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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Bar (on property)
Breakfast, lunch and dinner served
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
10 Flint Rd, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪8 min walk‬
  • Place, Northtown Center at Amherst
    ‪10 min walk‬
  • Place, University At Buffalo Center for the Arts
    ‪18 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(44 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(30 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Large Room With One King Bed, Fridge And Microwave-Non Smoking

  • Sleeps 4

King Accessible Roll in Shower Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

2 Qns 2 Room Suite-Sofabed-Frige-Micro-Nosmk

  • Sleeps 6

Two-Room Suite With 1 King Bed, Sofabed And Kitchenette-Non Smoking

  • Sleeps 4

King Suite With Sofabed And Kitchenette

  • Sleeps 4

King Room With Sofabed-Non-Smoking

  • Sleeps 4

Accessible King Room With Sofabed

  • Sleeps 4

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Buffalo Amherst
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,020 reviews
The price is €91
includes taxes & fees
15 Mar - 16 Mar
La Quinta Inn & Suites by Wyndham Buffalo Amherst

About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Buffalo - Amherst. During your stay, you're just a quick walk from University At Buffalo - North Campus. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 1-minute drive from University At Buffalo - North Campus and 10 minutes from Walden Galleria Mall
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Buffalo - Amherst offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Buffalo - Amherst. Free self parking is available.

This 4-star Buffalo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Cappuccinos Sidewalk Cafe – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lb per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults and USD 8 to 25 for children
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
DoubleTree Amherst Buffalo
DoubleTree Hotel Amherst
DoubleTree Hotel Buffalo
DoubleTree Hotel Buffalo Amherst
Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
DoubleTree Hilton Hotel Buffalo Amherst
DoubleTree Hilton Hotel Buffalo
DoubleTree Hilton Buffalo Amherst
DoubleTree Hilton Buffalo
DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Ryan

Business traveller
Disliked: Property conditions & facilities
When I first checked in I was placed in a room on the 1st floor across from a noisy ice machine with no door on the ice machine room. You could hear the machine while lying in the bed. I asked to switch rooms which they moved me to the third floor. Unbeknownst to me the 4th floor was under construction so at 8am the next morning the sounds of demolition started in the room above me. I don’t recall being notified of construction at the hotel after making my booking or upon check in. Outside of those issues my stay was ok and the room was clean. Had I known the hotel was under construction I would have booked elsewhere. Also found it odd that they moved me to a construction adjacent room considering I complained about my first room being noisy.
Stayed 3 nights in Dec 2025

4/10 Poor

Erica

Disliked: Cleanliness
The room was not clean, toilet paper wasn’t filled, the toilet was clogged…overall there was a lack of care taken. Super disappointed for the cost of the room. Was also told that there were renovations going on above us. So we had to listen to that noise in the am too.
Stayed 1 night in Nov 2025

8/10 Good

Jocelyn

Liked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was as expected for a family of 4.
Stayed 3 nights in Aug 2025

2/10 Terrible

Tahreem

Stayed 1 night in Nov 2025

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities
Was not notified hotel was under construction. Hotel was noisy and dirty.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

ashley

Travelled with family, Business traveller
The staff was friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Cedric

Stayed 2 nights in Nov 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower in the room was repaired several times and looked worn. The bathroom hinges and molding had rust and stains. Room was very vice but bathroom was in need of attention.
Stayed 1 night in Nov 2025

2/10 Terrible

Frances

Disliked: Cleanliness, property conditions & facilities
The hotel room floor was filthy, and the bathroom was worse. Children were playing and running in the hallway, and knocking on the door both days we were there.
Stayed 2 nights in Oct 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant environment and courteous staff
Stayed 1 night in Oct 2025

4/10 Poor

RAJENDER

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
TV was not working .. no power points for cell phone charging .. coffee machine is not working
Stayed 1 night in Oct 2025

8/10 Good

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good inexpensive and convenient option. We'd stay again.
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Disliked: Staff & service
I am very disappointed in my recent trip that I planned for my girlfriend's birthday. First off, there was no cookie ready when we checked into the hotel. The receptionist told us that she burnt the batch. We proceeded to wait in the lobby for over an hour and she never informed us when the cookies were done. We went up twice and asked and she said they weren't done. Finally, an hour later we saw her give the cookies to someone else. It was ridiculous that she did not tell us that they were done when she knew we were waiting. This is one of your promotions that you advertise so you would think the staff would make sure they have everything in order. This was not the level of service I was expecting from this caliber of a hotel. How rude to leave someone waiting especially when we were celebrating. Also, the coffee room was disgusting with the plates from breakfast still sitting on the counter past 3:00. We didn't even want to enjoy our coffee in the room and proceeded to drink it in the lobby instead. Definitely not what I expected from a 3+ star hotel, especially for a birthday trip. What a letdown that ruined out entire birthday celebration. I was expecting much better. I always remember Doubletrees being so much classier in the past. Thanks for listening to my feedback, Michael McCoy
Stayed 2 nights in Sep 2025

2/10 Terrible

mohammad

Disliked: Cleanliness, staff & service
Tea bag on the floor. No disturb tag is not available in the room. No breakfast in a double tree, I can’t believe. I had to go our side to eat my breakfast.
Stayed 2 nights in Oct 2025

8/10 Good

Kalyan Chakravarthy, Fuquay Varina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Stayed 1 night in Oct 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use
Stayed 1 night in Oct 2025

10/10 Excellent

joann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating
Stayed 2 nights in Oct 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jenee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, parking was easy, and the room was perfect!
Stayed 1 night in Oct 2025

8/10 Good

Kaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful
Stayed 5 nights in Sep 2025

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