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Peppers Beach Club and Spa - Palm Cove

5.0 star property

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Photo gallery for Peppers Beach Club and Spa - Palm Cove

Poolside bar
3 outdoor pools, pool loungers
1 Bedroom Garden Penthouse | Balcony view
1 bedroom, minibar, in-room safe, iron/ironing board
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Housekeeping
  • Spa
  • Room service

Explore the area

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123 Williams Esplanade, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪1 min walk‬
  • Clifton Beach
    ‪7 min drive‬
  • Trinity Beach
    ‪11 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪30 min drive‬

Room options

View all photos for Garden Spa

Garden Spa | 1 bedroom, minibar, in-room safe, iron/ironing board

Garden Spa

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Garden Penthouse

1 bedroom, minibar, in-room safe, iron/ironing board

1 Bedroom Garden Penthouse

  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Resort

Flat-screen TV

2 Bedroom Resort

9.4 out of 10
Exceptional
(3 reviews)
  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for 3 Bedroom Resort

1 bedroom, minibar, in-room safe, iron/ironing board

3 Bedroom Resort

8.0 out of 10
Very good
(1 review)
  • 140 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for 1 Bedroom Resort

1 bedroom, minibar, in-room safe, iron/ironing board

1 Bedroom Resort

8.4 out of 10
Very good
(15 reviews)
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Ocean

1 bedroom, minibar, in-room safe, iron/ironing board

3 Bedroom Ocean

10.0 out of 10
Exceptional
(1 review)
  • 140 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Double Bed OR 2 King Beds and 1 Double Bed

View all photos for Resort Spa

Balcony view

Resort Spa

8.4 out of 10
Very good
(34 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ocean Spa

Balcony view

Ocean Spa

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 1 Bedroom Ocean

1 bedroom, minibar, in-room safe, iron/ironing board

1 Bedroom Ocean

9.6 out of 10
Exceptional
(4 reviews)
  • 95 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Peppers Beach Club and Spa - Palm Cove

Luxury hotel on the beach, with 3 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Peppers Beach Club and Spa - Palm Cove's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Peppers Beach Club and Spa - Palm Cove offers 108 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a shower, bathrobes and hairdryers. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Paradise Day Spa has 1 treatment room. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Peppers Beach Club and Spa - Palm Cove. During your stay, you're just a quick walk from Palm Cove Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy ocean views while dining at La Mesa Restaurant
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, body scrubs or body wraps at Paradise Day Spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a gym and bicycles to rent
  • Steps from Palm Cove Beach and a 2-minute drive from Vie Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A fitness centre, spa services, and a terrace are also featured at the luxury Peppers Beach Club and Spa - Palm Cove. Free self parking is available.

This 5-star Cairns hotel is smoke free.

La Mesa Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Mesa Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court

Family friendly

  • 3 outdoor pools
  • In-room refrigerator
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service. All Ocean room types have stair access only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 53.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 53.0 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Peppers Beach Club Palm Cove
Peppers Club Hotel Palm Cove Beach
Peppers Beach Club Palm Cove Hotel
Peppers Beach Club Palm Cove Resort
Peppers Beach Club Resort
Peppers Beach Club
Peppers Beach Club Spa Palm Cove
Peppers Palm Cove Palm Cove
Peppers Beach Club Spa Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel
Peppers Beach Club and Spa - Palm Cove Palm Cove
Peppers Beach Club and Spa - Palm Cove Hotel Palm Cove

Peppers Beach Club and Spa - Palm Cove Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eloise

Stayed 3 nights in May 2025

10/10 Excellent

Laura

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Ryan, San Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our time at Peppers!! Totally recommend the breakfast package, their breakfast buffet is wonderful! Everything about our stay was amazing.
Stayed 6 nights in May 2025

10/10 Excellent

Patrizia

Liked: Amenities
very clean and comfortable. great bed, linens and pillows. Staff excellent
Stayed 2 nights in May 2025

8/10 Good

Jesi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel although they had their maintenance team start the landscaping by blowing leaves at 6am which quite loud that early in the morning. Otherwise, wonderful stay.
Stayed 3 nights in Apr 2025

6/10 Okay

Lauren

Travelled with partner
Liked: Staff & service
Overall, we found this was a medium experience - lacking the luxuries for what would be expected of a resort of this price. Pros: - Staff were friendly & helpful - Pools were calming, clean & a very lovely temperature - Buffet breakfast was delicious, and had options for people who were gluten free. - Bath towels were very plush & extra large! - Environment was relaxing. Cons: - Overall, the hotel is needing maintenance. There were a lot of small issues that, added up, made for a less than luxurious experience. Room had visible built up dust (especially on shelves, lamps and storage), wardrobe handles were wobbly, one wardrobe door was crooked and hard to close, bed wasnt very comfortable, internet was slow, room shutters were dusty, wall paper in communal ladies toilet is peeling off wall & toilet flush was partially broken (fixed with duct tape), and much of the communal spaces were in need of a good clean. - Lacking amenities you would expect from a similar-priced hotel. For example, no ice vending facilities on the floor - when asked reception would direct me to the restaurant - could not obtain additional swimming towels if desired (only could replace wet with dry), no room service, no bath salts for spa bath, etc. - Pool bar was closed for majority of our stay, as they informed us on arrival that the roof was being replaced. - Pricing inside resort quite high. Overall, didn't meet expectations.
Stayed 7 nights in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort
Great place, certainly needs a tidy up and is getting a little worn out, shutters not working, drawers broken, bathroom window seized. Everything else was perfect and will definitely be back, pool bar is addictive and couldn’t get enough! Just needs a little TLC
Stayed 5 nights in Apr 2025

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cairn north visit

Super Bell endroit, accueillant, patio piscine, resto à proximité, température extra ordinaire.
Stayed 4 nights in Apr 2025

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the appalles shower and body products
Stayed 1 night in Apr 2025

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to holiday. Pools are fantastic staff are friendly and helpful.
Stayed 7 nights in Mar 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot for our Babymoon.

Wonderful experience at Peppers Palm Cove 🌴. We had such a lovely time and the staff were kind and helpful. We really felt special during our stay and can't wait to come back for another visit.
Stayed 5 nights in Mar 2025

10/10 Excellent

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot. Wonderful staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, awesome pools, and friendly service. Trent (assistant manager) was really helpful with local knowledge and made great recommendations on where to go, where to eat, and what experiences to do. Other than the jellyfish and Crocs prohibiting swimming in beaches, we loved everything about our trip!
Stayed 5 nights in Mar 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and Palm Cove was a great place to chill and relax after a 3 week trip in Australia. The hotel was amazing, the staff were all friendly and helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Emily

Travelled with partner
Liked: Staff & service
Our stay at Peppers was overall pretty good. The pool is amazing, the breakfast was great and the location was fantastic if you’re looking to just try out some great restaurants. A couple of call outs - the staff are amazing. The room we were initially booked into smelly strongly of mould. The staff quickly moved into another room which was fantastic, it was newly refurbished and it was such a beautiful room, they did this straight away without hesitation and it was really great customer service. The staff at the front were also helpful with restaurant recommendations too. One thing that was a little disappointing was the lack of in room dining options (no room service). While there is a restaurant at the front of the hotel, you have to order takeaway and collect it and it closes on a Sunday and Monday from 4pm which we found a little odd. There was no mini bar in the room, but while there was a nespresso machine and pods available, there was no cold water bottles in the fridge or even a bottle to fill with tap water. We had to keep going to the front reception area to fill drink bottles. While they were more than accommodating to do this, it was a little annnoying. Also, we noticed that our coffee cups and mugs weren’t being cleaned either. They were not being picked up on some of the days with the daily room service clean so we would just wash them ourselves but was something we noticed! Overall it was a nice stay and we enjoyed ourselves.
Stayed 7 nights in Mar 2025

6/10 Okay

Kevin, Biloela

Travelled with family and small children
Place is very old and expensive for what you get. No lifts and parking is very far. Aeration and aircon is inadequate. Lots of bugs and place is showing its age. Some staff were great while some were not so great. Swimming pool was amazing though. Overall for the price I paid, I would not recommend.
Stayed 6 nights in Mar 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very good hotel just in right place
Stayed 4 nights in Mar 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area with the pool bar it was magical I didn’t want to get out. Rooms not noise proof which made it hard to sleep. Lifted from the car park area stopped working so was very hard to take suitcases and luggage up many flights of stairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevan

Liked: Cleanliness, staff & service, property conditions & facilities
We asked for a room overlooking the main lagoon pool and we received, the room was clean, spacious, and the hotel staff went over an above to make our stay perfect:) The towels were so soft and fluffy, making for a nice shower at the end of a day lazing around that awesome pool the resort has. Reception were only to willing to help, and were readily available. Thank you once again for a much needed break away.
Stayed 4 nights in Feb 2025

4/10 Poor

P

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area has restaurants and the resort is nice, but the pool has leaves and sand as per the location. Also we had some issues with large bugs in our room.
Stayed 3 nights in Feb 2025

10/10 Excellent

DEBRA HELEN

Couldn’t have asked for any better
Stayed 2 nights in Feb 2025

8/10 Good

Ben L

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice resort. Rooms are dated but clean. Staff was pleasant and the pool was huge. Location is right where you want to be… steps from the ocean and the walkable area of palm cove.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024