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Mia Reef Isla Mujeres - All Inclusive

Property class: 4

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Exterior
Superior Ocean Front Room | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included

Explore the area

View in a map
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪6 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪76 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Ocean View

8.2 out of 10
Very good
(78 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Villa Ocean Front Suite

Deluxe Villa Ocean Front Suite | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Villa Ocean Front Suite

7.4 out of 10
Good
(48 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, individually decorated, individually furnished

Basic Double Room

7.0 out of 10
Good
(18 reviews)
  • Partial sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Izla Hotel by Fiesta Americana, Isla Mujeres
Isla Mujeres
  • Pool
  • Spa
  • All-inclusive
  • Parking included
4.3 out of 5, Excellent, 1,103 reviews
The price is €204
includes taxes & fees
26 Apr - 27 Apr
Izla Hotel by Fiesta Americana, Isla Mujeres

About this property

Mia Reef Isla Mujeres - All Inclusive

Catch some rays on Mia Reef Isla Mujeres - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and a marina are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Mia Reef Isla Mujeres - All Inclusive. During your stay, you're just a quick walk from North Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, body treatments or facials at the spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the helpful staff and the beach
  • Steps from North Beach and 8 minutes on foot from Isla Mujeres Cemetery
Mia Reef Isla Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Mia Reef Isla Mujeres - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and kayaking.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, an outdoor pool and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Isla Mujeres property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
Las Marias – On-site fine-dining restaurant. Reservations are required.
Restaurante Sarimar – On-site restaurant. Open daily.
Salon Arrecife – On-site steakhouse. Reservations are required. Open selected days.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Las Marias
  • Restaurante Sarimar
  • Salon Arrecife

Things to do

  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Sauna
  • Snorkelling

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Avalon Club Reef
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Mía Reef Isla Mujeres Resort
Mía Reef Resort
Mía Reef Isla Mujeres All Inclusive
Mía Reef All Inclusive
Mia Reef Isla Mujeres All Inclusive
Mia Reef All Inclusive
Mía Reef Isla Mujeres
Mia Reef Isla Mujeres
Mia Reef
Mia Reef Isla Mujeres All Inclusive All-inclusive property
Mia Reef All Inclusive All-inclusive property
Mia Reef Inclusive inclusive
Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
Mia Reef Isla Mujeres - All Inclusive All-inclusive property

Mia Reef Isla Mujeres - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1101 reviews
Rating 8 - Good. 265 out of 1101 reviews
Rating 6 - Okay. 190 out of 1101 reviews
Rating 4 - Poor. 77 out of 1101 reviews
Rating 2 - Terrible. 83 out of 1101 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shawn Travis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience! Buffet had very good food all the time. Staff was great, especially JC at the beach! JC had a great energy and made for a great experience on the beach! Private beaches were very nice and the resort was great place to leave from to explore the island.
Stayed 5 nights in Jan 2026

6/10 Okay

sheryl a

Travelled with family
Rooms need updating and showers were moldy. Staff was amazing!!!
Stayed 7 nights in Jan 2026

10/10 Excellent

Mayra Patricia

Travelled with family
Liked: Cleanliness
The beach and the staff take all the credit. Everyone is very friendly and eager to help. Javi at the buffet breakfast was fantastic, and also Jerry. Roberto at the Cevicheria makes you feel at home and he is very polite and prompt to serve you and the guys at the bar are all great!
Stayed 5 nights in Jan 2026

10/10 Excellent

Lora

Stayed 6 nights in Jan 2026

6/10 Okay

edith

Liked: Staff & service
Disliked: Cleanliness, room comfort
La plage est magnifique et le staff est très gentil et effectif. Par contre l'hotel est défraichit, les lits ne sont pas confortable et la propreté laisse à désirer. La nourriture est bien. Le wifi et le réseau c'est terrible, pour faire un peu de télétravail je ne le conseille pas. La proximité du centre-ville c'est génial! Orienté sur la famille plus que pour un séjour romantique, les chaises sont "cordées" sur la petite mais superbe plage.
Stayed 6 nights in Jan 2026

6/10 Okay

tanya

Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location!
Stayed 7 nights in Jan 2026

10/10 Excellent

Vanusa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good staffs, room it’s ok, clean but could offer more. Beach is amazing
Stayed 5 nights in Jan 2026

6/10 Okay

Hollie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Everything was alright. Make sure You take lots of cash; everyone wants a tip. I did not know this going in because I usually stay at Sandals where the tops Are built in. I had very little cash and none of The ATM machines in the island worked. I was so embarrassed.not to tip when it was obviously expected. Also, you cannot rent a gold cart without cash. The buffet was good, the restraints were mid.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mikyoung, Issaquah

Stayed 4 nights in Dec 2025

10/10 Excellent

king wah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was fantastic. We just wish there were more restaurant options.
Stayed 4 nights in Dec 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Clean facilities and excellent staff
Stayed 5 nights in Jan 2026

4/10 Poor

PARIYA

Travelled with partner
Disliked: Amenities
Upon arrival at the hotel after a long and exhausting journey, the reception desk was busy assisting another guest, and there was no one else available to check us in. As a result, it took approximately 30 minutes before it was our turn to be checked in. I requested to have the balcony light turned off. Since phone calls were not answered, I had to go to the front desk in person. Even then, it took more than 30 minutes for the light to be turned off. My return airport transfer, for which I paid 75 USD, never showed up even after waiting for over one hour. When I later requested a refund for this unused service, I received no response. The service response time was unacceptable. Almost every request took about one hour to receive a response, and reception never answered phone calls. Additionally, only one blanket was provided for two guests, and we were given only one small bottle of water per person per day. Overall, the level of service and cleanliness did not meet the standards expected of a five-star hotel. On a positive note, the variety of food and beverages was good, and the location and ocean were absolutely beautiful.
Stayed 3 nights in Jan 2026

4/10 Poor

tanya

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was terrible initially, staff were not responsive, lots of staff unhelpful and giving inconsistent responses
Stayed 4 nights in Dec 2025

6/10 Okay

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The beach spot this resort sits in would be enough to easily give this resort a 5 star rating. However everything else is subpar. The food choice is the same every day and lacks taste. They don’t have enough beach towels for everyone so if you get one, you’re likely not able to get a clean one and end up reusing it. Rooms are outdated. No privacy in the bathroom, you can see through. They now charge for the cevicheria, which used to be included and was a highlight food choice. Oh and they also don’t believe in guacamole anymore so even after paying for ceviche, it tastes bland. Whoever runs this resort seems more focused on cost cutting than customer satisfaction. This was my 3rd time staying there and it left me not wanting to go back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Martin

Stayed 6 nights in Dec 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a truly beautiful resort with outstanding service from all staff. Everything was excellent—the food and drinks, the clean and well-maintained beach and pool, and the comfort throughout the property, from the lounge chairs to the rooms and restaurants. We felt relaxed and well cared for at all times. A special thank-you to JC, our beach and pool server, who made our stay exceptional. His attentiveness, friendliness, and consistency stood out every day, and his service genuinely enhanced our experience more than any other amenity. JC represents the high standard of hospitality at this resort and deserves special recognition. We would absolutely return, and this resort will quickly become a favorite for anyone visiting Isla Mujeres.
Stayed 5 nights in Dec 2025

8/10 Good

Ana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Balcony view was nice, we booked double beds in tve room for family of four, we got a king and a small cot, told us we needed to confirm via phone before the trip. So do call ahead to make sure they have what you booked ahead.
Stayed 4 nights in Dec 2025

10/10 Excellent

Irma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful resort. Everything was so clean and neat. The staff was excellent. Everyone was very helpful and accommodating. I am definitely going back for my next vacation.
Stayed 5 nights in Dec 2025

10/10 Excellent

Maciej Michal, harlow

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Dec 2025

6/10 Okay

Esteban

Travelled with family
Las habitaciones son viejas y con falta de mantenimiento general en todo el hotel. La comida es insuficiente, el aforo de los restaurantes es insuficiente y nunca hay lugar en los restaurantes de menu a la carta. Es una pena que siendo uno de los pocos hoteles en mexico en una isla privada se encuentre en esas condiciones.
Stayed 2 nights in Dec 2025

4/10 Poor

Greta

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very old and, even though we paid a ton of money for a deluxe villa, there was no place comfortable to sit. It just had two cheap little plastic chairs besides the bed. The floors were constantly wet, the shower leaked all over the bathroom floor, and the sliding door rattled loudly every time the wind blew. The staff and the service were fantastic so we have nothing bad to say about any of the service we received but the "all inclusive" is a bit of a joke. The drinks are watered down, the food is buffet style and mediocre at best. Even the restaurants where you can make a reservation and eat for free has mediocre food. Most of it not even hot. They have bicycles "included", but not a single one of them is rideable due to rust, flat tires, and overall neglect. We were constantly hit on by the staff about joining their VIP group which was rather annoying. It's bad enough that you can't walk through town without everybody trying to sell you something but to have that in your luxury hotel as well is just too much.
Stayed 8 nights in Dec 2025

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness
Disliked: Amenities
All inclusive, except the basics. The location is beautiful, the amusement plentiful, the facilities clean, and yet the 4 star level of service isn’t really there. The food was good with attentive service at the buffet and restaurant. They had a nice range of activities which were easy to access and clearly communicated through multiple schedule listings. However, when my daughter wet the bed during her afternoon nap, it took 4 attempts over 4 hours to get fresh linens (the grand finale being me standing in the lobby in a collagen mask and my pajamas at 9:30pm while three staff members spent ten additional minutes searching for linens and the two remaining staff members did their best to ignore me). No apology was offered, and my attempts to follow up with management were brushed off. Then, two days later, housekeeping removed all our towels (they had inexplicably made up the room even though I didn’t put out my placard requesting it), and it took over an hour to get more. I have stayed at hotels ranging from 2 to 5 stars, and I’ve never waited more than 15 minutes for items like blankets or towels. I’m genuinely shocked at how poor their response time was. Additionally, the hotel offers no laundry services of any kind and guests have to walk about half a mile to a lavanderia get anything cleaned. I just don’t need someone to offer me drinks all day if I can’t get clean sheets in an appropriate time frame.
Stayed 4 nights in Dec 2025

10/10 Excellent

James

Stayed 4 nights in Dec 2025