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Sofitel Legend Santa Clara Cartagena

Property class: 5 and above

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Suite, 1 King Bed, Ocean View (Legend Suite) | Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪8 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Classic Room, 1 King Bed (Interior view)

Classic Room, 1 King Bed (Interior view) | Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed (Interior view)

8.8 out of 10
Excellent
(30 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View | Premium bedding, down duvets, minibar, in-room safe

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 216 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

Suite, 1 King Bed, Terrace, Sea View (Grau Suite) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

  • Ocean view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Colonial)

Junior Suite, 1 King Bed (Colonial) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Legend Suite)

Suite, 1 King Bed, Ocean View (Legend Suite) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Ocean View (Legend Suite)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (Spa, Butler Service)

Suite, 1 King Bed, Terrace (Spa, Butler Service) | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Terrace (Spa, Butler Service)

  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Butler Service)

Presidential Suite, 1 King Bed (Butler Service) | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed (Butler Service)

  • 210 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Superior Room, 1 King Bed, Balcony, Pool View | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Balcony, Pool View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, Balcony, Pool View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Butler Service)

Deluxe Room, 1 King Bed, Ocean View (Butler Service) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Garden View

8.8 out of 10
Excellent
(38 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony, Garden View

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room, 2 Single Beds, Balcony, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Sofitel Legend Santa Clara Cartagena

2 restaurants, a full-service spa and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Sofitel Legend Santa Clara Cartagena. During your stay, you're just a quick walk from Clock Tower. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, aromatherapy or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and yoga classes
  • Steps from Fine Arts and 7 minutes on foot from Clock Tower
  • Airport shuttle service available for a fee
Sofitel Legend Santa Clara Cartagena offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 3531 square feet (328 square metres) and includes conference space. A fitness centre, a steam room, and spa services are also featured at the luxury Sofitel Legend Santa Clara Cartagena. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Colonial Cartagena resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
El Claustro – This restaurant serves breakfast, lunch and dinner.
1621 Restaurant – This fine-dining restaurant serves lunch and dinner. Open daily.
Jardin Santa Clara – This restaurant overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 20 per night)
  • Available in some public areas: Free WiFi; wired internet (USD 20 per night)

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 35 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • 1621 Restaurant
  • El Claustro
  • Jardin Santa Clara

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Dining table
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,531 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Legend Santa Clara Cartagena

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 200.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 per person
  • Fee for in-room wired Internet: USD 20 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 49 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sofitel Legend Santa Clara Cartagena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 801 out of 1001 reviews
Rating 8 - Good. 138 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Joseph

Stayed 1 night in Jan 2026

6/10 Okay

Sonia

Travelled with partner
Liked: Cleanliness, amenities
Older hotel room needs maintenance Broken washroom handles, bathroom tub needs updating .
Stayed 7 nights in Jan 2026

10/10 Excellent

Luis

Stayed 3 nights in Jan 2026

10/10 Excellent

Maria Elena

Stayed 4 nights in Jan 2026

10/10 Excellent

JORGE NELSON

Stayed 1 night in Jan 2026

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2026

10/10 Excellent

JAIRO

Travelled with family
Liked: Cleanliness, property conditions & facilities
The Hotel is amazing, the staff was incredibly nice. Breakfast had heaps to choose from and local cuisine.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gabriel

Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine, Lynchburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was absolutely amazing. The buffet was filled with lots of delicious treats.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jorge

Perfect
Stayed 4 nights in Jan 2026

6/10 Okay

Aicha

Travelled with group
Liked: Cleanliness, staff & service
Should get a refresh rooms are not well maintained. Facilities not great I had an issue in the bathroom. Used to be better. But interior garden for drink, tea, breakfast is unbeatable. Small birds everywhere. It used to be a convent it’s an incredible Spanish architecture.
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Stayed 4 nights in Dec 2025

10/10 Excellent

Donald J, St Etienne des Gres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné deux nuits au Sofitel Legend et avons été agréablement surpris par la qualité de l’établissement. Jusqu’à ce séjour, nous n’avions jamais été pleinement satisfaits dans les hôtels Sofitel. Nous occupions une suite junior dans l’aile coloniale (historique). Compte tenu des contraintes inhérentes à la rénovation d’un bâtiment ancien, la chambre était très satisfaisante : la climatisation était parfaitement efficace pour contrer la chaleur extérieure, le matelas (grâce à son surmatelas) offrait un excellent confort, la suite avait une bonne dimension et l’emplacement de l’établissement est parfait pour visiter la ville. À noter toutefois : les chambres donnant sur l’entrée peuvent être bruyantes en soirée, en raison du petit parc situé en face de l’hôtel (la musique s’arrête vers 23 h). Les chaises longues autour de la piscine sont prises rapidement, mais le personnel aide activement les clients à trouver une place, de manière proactive. Le petit-déjeuner buffet est délicieux et particulièrement copieux. Enfin, le service d’Edouardo T., au restaurant, a été irréprochable : avenant, discret et attentif. Son professionnalisme mérite d’être souligné.
Stayed 2 nights in Dec 2025

10/10 Excellent

Belky

Stayed 4 nights in Nov 2025

10/10 Excellent

LENER, Grand Rapids

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is one of the best secrets kept in Cartagena. The pool size is amazing. The staff is amazing. The food is great very private very enclosed. Wilmer and the bar staff was very friendly and accommodating. Priceless
Pool visit
Christmas in Cartagena
Stayed 3 nights in Dec 2025

10/10 Excellent

FORREST

Liked: Cleanliness, staff & service, amenities
Great place all around
Stayed 1 night in Nov 2025

10/10 Excellent

Melody

Excellent all around. Our concierge Jeremy was incredible, readily available on WhatsApp, made great recommendations and reservations. Sofitel’s report in Baru was also an incredible day trip planned out completely by our Hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eduardo, Danville

Stayed 1 night in Nov 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is excellent. Very kind. Beautiful hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Enrique

Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo, Danville

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great experience Hotel,Room, Service
Stayed 4 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star service and food in a beautiful, historic building and part of Cartagena. Our room was very comfortable too. We highly recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, room comfort
The breakfast was good and almost all staff had excellent English language skills. Our room was quite damp and had moisture dripping from the ceiling due to the ac. Although it was a lovely stay they also automatically added a £35 service charge on for each night. Bit cheeky
Stayed 2 nights in Nov 2025

10/10 Excellent

shirley

Stayed 5 nights in Oct 2025