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Quest Hotel & Conference Center

3.0 star property

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Photo gallery for Quest Hotel & Conference Center

Reception
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
LED TV
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Archbishop Reyes Avenue, Cebu City, Cebu, 6000
  • Place, Ayala Center
    ‪7 min walk‬
  • Place, Cebu Business Park
    ‪10 min walk‬
  • Place, Waterfront Cebu City Casino
    ‪10 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(109 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Single Room

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Single Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Single Room

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Single Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Quest Hotel & Conference Center

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Quest Hotel & Conference Center offers 427 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Cebu City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Quest Hotel & Conference Center. During your stay, you're just a quick walk from Ayala Center. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the proximity to shopping
  • Within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino
  • Airport shuttle service available for a fee
Quest Hotel & Conference Center offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Hotel & Conference Center. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Puso Restaurant – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 850 to 850 for adults and PHP 425 to 425 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Puso Restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 25 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 850 to 850 for adults and PHP 425 to 425 for children
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Quest Hotel & Conference Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cebu Quest
Cebu Quest Hotel
Hotel Quest
Hotel Quest Cebu
Quest Cebu
Quest Cebu Hotel
Quest Hotel
Quest Hotel Cebu
Quest Cebu Cebu Island/Cebu City
Quest Hotel Conference Center – Cebu
Quest & Conference Center

Quest Hotel & Conference Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rouselle Pearl

Stayed 1 night in Dec 2025

6/10 Okay

Glenn

Travelled with family
The staff was great. The aircon leaked and so did the CR bidet - fixed quickly, but two things going south on one stay within a couple days of each other? Admittedly a rather long stay (17 days). "Early settlement" of the bill was an utter failure. We were not told that our room would be three floors up from the pool and that the New Year's band would be front and center of our night - no sleep until about 2:00am when we paid for a restful stay for every night. The hallways were very dusty (when was the last time they cleaned there?) and both of us sneezed very frequently while there. Floor access (security) is very good, though what stops a guest on another floor riding up with another guest getting off on another floor from going to that "forbidden" floor? Breakfast buffet was mostly wonderful (though the eggs were always cold) with a good selection and the wait staff was excellent. If not for the lack of asking if we wanted the loud music (it actually made the bed mattress buzz - they should have asked if we wanted that or to be on the other side of the hotel) with green laser light that tried to blind us New Year's Eve and the lack of response to the checkout they offered and did not follow through (I received a human response five hours after we checked out with an apology for the very late response), the hotel is okay... though I would say it is rather over-priced for what we experienced. Walking distance to Ayala Mall is a plus, but in hindsight not worth it.
Stayed 17 nights in Dec 2025

10/10 Excellent

franklin, Daleville Al

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all excellent. Everything was perfect
Stayed 10 nights in Dec 2025

10/10 Excellent

Lucio

Stayed 1 night in Dec 2025

10/10 Excellent

george Marj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very convenient
Stayed 6 nights in Dec 2025

6/10 Okay

Barry

Travelled with partner
Liked: Staff & service, property conditions & facilities
3 pm checkin then housekeeping knocking on the door at 9am is not very comfortable. We got there at 130 and the overly polite girl told us it was too early to check in but if we paid an extra 1000 we could check in early. I figure the room is either ready or not. Felt like I was getting hustled for 1k. Then at check out I went to use the self checkout kiosk but an overly polite girl insisted on doubting it for me, almost insisted I sit down and wait. I didn’t want to sit down and wait, I wanted to go. Like I was being deliberately detained. I have stayed at quest more than 30! Times over the past 10 years, the overall experience is declining. So sad because I use to like staying here. Now it’s not as nice.
Stayed 1 night in Dec 2025

6/10 Okay

Lindy Ann

No issues with the staff. It’s a lot of hassle though to switch to different elevators to get from one building to the other. Also, the bathroom drain where we were booked kept overflowing making it risky for slips and fall.
Stayed 1 night in Dec 2025

8/10 Good

Bryle

Stayed 1 night in Dec 2025

6/10 Okay

Bruce

Travelled with partner
Liked: Staff & service
Good clean hotel for a budget minded person
Stayed 4 nights in Dec 2025

10/10 Excellent

Bryle

Stayed 1 night in Dec 2025

8/10 Good

Chadd

Stayed 4 nights in Dec 2025

8/10 Good

Logan

Stayed 2 nights in Dec 2025

10/10 Excellent

Lonnie

The staff was great and the rooms are very clean. The staff was very helpful when I had a question about anything also the food was great as well. This was a perfect Hotel for me!!!
Stayed 15 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2025

10/10 Excellent

Otis

Liked: Cleanliness, property conditions & facilities
Very good location and clean hotel highly recommend. Hard-working staff.
Stayed 4 nights in Dec 2025

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Conrado

Stayed 2 nights in Nov 2025

6/10 Okay

Lanzaderas

Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
The on-site 24/7 buffet was amazing!! The most complete menu I have ever seen!! Staff was excellent and service great !!!
Stayed 3 nights in Nov 2025

10/10 Excellent

sheril

Stayed 2 nights in Nov 2025

4/10 Poor

Elizabeth

Stayed 3 nights in Nov 2025

10/10 Excellent

James Leslie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and the service was great both times! Will stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin, Victorville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean and the bed is comfortable . Which is what I have hoped for. Front desk staff was very friendly to name a few . Ange and Shoh also Katherine
Stayed 3 nights in Nov 2025

8/10 Good

Dale, Mountlake Terrace

Stayed 13 nights in Oct 2025