Elia Palatino Hotel

VIP Access

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Photo gallery for Elia Palatino Hotel

Suite, 1 Bedroom, Hot Tub, Sea View | View from room
Deluxe Room, Balcony, Sea View | View from room
Deluxe Room, Balcony, Sea View | In-room safe, desk, soundproofing, iron/ironing board
Suite, 1 Bedroom, Hot Tub, Sea View | View from room
Suite, 1 Bedroom, Hot Tub, Sea View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Zampeliou 34, Crete Island, Chania, 73100
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Maritime Museum of Crete
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪5 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

Suite, 1 Bedroom, Hot Tub, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds
  • Free Wi-Fi

Similar properties

About this property

Elia Palatino Hotel

A rooftop terrace, concierge services and dry cleaning are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include laundry facilities, express check-out and tour/ticket assistance.
Elia Palatino Hotel offers 7 air-conditioned accommodations with espresso makers and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and bidets.

This Chania guest house provides complimentary wireless Internet access, with a speed of 50+ Mbps. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Elia Palatino Hotel, you're just a quick walk from Old Venetian Harbor. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Old Venetian Harbor and 6 minutes on foot from Chania Central Market
  • Airport, ferry terminal and bus station shuttle shuttle service available for a fee
As a guest of Elia Palatino Hotel, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours), a ferry terminal shuttle and a bus station shuttle are available for a fee. Elia Palatino Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 4-star Chania guest house is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Zampeliou 32 street- Elia Zampeliou Hotel]
Guests must contact the property in advance for check-in instructions; your host will greet you
If you arrive at the property after hours, you'll need to check in at an alternative location: [Zampeliou 32 street- Elia Zampeliou Hotel]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby partner property, Elia Fatma Boutique Hotel, located 38 yards (35 metres) away.

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 35 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Elia Palatino Hotel offers transfers from the ferry terminal, airport and bus station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Zampeliou 32 street- Elia Zampeliou Hotel
Guests arriving after hours will need to go to the following location to check in: Zampeliou 32 street- Elia Zampeliou Hotel
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elia Palatino Adults Guesthouse Chania
Elia Palatino Adults Guesthouse
Elia Palatino Adults Chania
Elia Palatino Adults
Elia Palatino Adults only
Elia Palatino Hotel Chania
Elia Palatino Hotel Guesthouse
Elia Palatino Hotel Guesthouse Chania

Elia Palatino Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 116 reviews
Rating 8 - Good. 17 out of 116 reviews
Rating 6 - Okay. 3 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 2 out of 116 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karen H

Liked: Cleanliness, amenities, property conditions & facilities
Very special place to stay! We stayed in the Marquise room and felt like royalty. The staff was amazing and went above and beyond regarding all aspects of our stay including shuttle service to and from the airport, customized day tour, and the amazing breakfast in their restaurant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a very nice room. Would definitely book with them again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful. Breakfast was fantastic. Great place to stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfectly located in old Chenia town, close to the harbor. The staff were very friendly. Elizabeth with the breakfast buffet, was especially warm and helpful with travel tips and suggestions. Thank you so much! As you made our stay very comfortable!!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for the view of the harbour. Nice and central too.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Marjory

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff, lovely suite with beautiful sea views and a fabulous whirlpool bath. Couldn’t have asked for anything better! Hope to come again!
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is just perfect and our room was so pretty! Lots of great places to eat and drink just outside our door.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful view of the harbor, beautiful rooms and excellent breakfast
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation in a beautiful setting.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Mehmet Rifat

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic views, grät location. Very upscale
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dee Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views on Chania harbor and great access to restaurants and shopping. Amazing breakfast offered and great hospitality.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing and we had a large balcony. It was in the heart of old town and we had easy access to everything. Only thing negative was the wi-fi was slow but with the amazing view we did not mind. Breakfast was good. We would stay there again.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

JANE

Liked: Cleanliness, amenities, property conditions & facilities
Huge wonderful room with magnificent view
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places you'll ever stay. Fantastic location, lovely room, and a brilliant selection for breakfast
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Harneet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Parking arrangements would be helpful. Walking distance to everything, food was delicious including free breakfast.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and overlooking olde town harbor and restaurants. The room was the size of three rooms and had a large jacuzzi. The balcony was great to sit and people watch and watch the sunset. We will definitely stay here the next time we visit Chania!
Balcony View
Restaurant under the hotel balcony
View of the restaurants along the harbor
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in Chania was the most memorable part of our two week trip to Greece and this hotel was part of that amazing experience! We had a clean, beautiful room with a port view in front and were able to step right into the alleys and excitement when we walked out the back. Breakfast was amazing and just a few short steps down a pretty alley from this hotel. Staff was all helpful and friendly. I would 100% recommend staying here! ♥️
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel in the most ideal location for a first time traveler like myself. All of the staff were very nice and helpful throughout my stay! I had a one bedroom king suite (3rd floor, so yes there are some stairs!) with a private balcony overlooking the harbor. Absolutely stunning views! The town itself is very walkable and the Elia sits from and center directly on the Chania Harbor! If you were looking at this hotel, don’t second-guess it and just book it you won’t regret it!
Hotel lobby/reception is located on the back side, opposite the harbor
View of Hotel from harbor
One bedroom king suite, very spacious. Comfortable bed!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the location on the old port and it’s proximity to all the restaurants and shopping. We will stay here again and again and again.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for old town Chania Harbor stay.

Great place to stay on the old town harbor front. Everything was great, and even though we arrived late, they came back to check us in. Hot showers, comfy bed, and a balcony to watch the people on the harbor. We would certainly recommend to anyone looking for a great place to stay. There is no parking close, but a garage and street parking is a few blocks away.
Ceiling!
Harbor at night to the right of hotel balcony
Harbor at night to the left of hotel balcony
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

lynn m

Liked: Cleanliness
Delightful breakfast, great location. Pillows and bed very comfy. Staff friendly and helpful.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Jeanna

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we stayed in Greece. Highly recommend it. It is a great location, plus you have a balcony and a great view of the harbor. We will come back here.
Stayed 1 night in Apr 2025