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The Capitol Hotel

2.5 star property

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Individually furnished, desk, laptop workspace, iron/ironing board
Basic Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board
Reception
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1000 Washington St E, Charleston, WV, 25301
  • Place, Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Place, Charleston Town Center
    ‪9 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪14 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Single Room, 1 King Bed

Individually furnished, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room, 1 King Bed, Roll-in Shower

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Single Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Basic Double Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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The price is €66
includes taxes & fees
20 Dec - 21 Dec
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About this property

The Capitol Hotel

Hotel with free breakfast, steps from Clay Center for the Arts and Sciences
Along with a fitness centre, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front desk safe and a banquet hall are on-site.
The Capitol Hotel offers 136 air-conditioned accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Capitol Hotel. During your stay, you're just a quick walk from Clay Center for the Arts and Sciences. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Clay Center for the Arts and Sciences and 10 minutes on foot from Charleston Town Center
The Capitol Hotel offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly The Capitol Hotel also features a vending machine, a front desk safe, and a lift. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 31 December and 01 January)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in August.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

The Capitol Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 234 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 169 out of 1000 reviews
Rating 2 - Terrible. 152 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Rima

Liked: Staff & service
Homeless people all around.
Stayed 4 nights in Aug 2025

6/10 Okay

Tammy

Travelled with partner, Travelled with group
We didn’t get to stay at the hotel. Upon arrival there was a note on the door that the hotel was closed and to go next door. No notice from Expedia or the hotel in advance. You have to know a few days before you just close a hotel for renovations!! We did end up staying next door. Quality Inn. Took about 45 minutes to get checked in. She could find where I paid on Expedia. She was helpful and apologized. Room was newly remodeled and very nice. Reviews of this hotel was why we didn’t book Quailty Inn to begin with Because they were terrible. I would stay here again. Apparently both hotels are owned by same company and were finishing remodel on Charleston Tower. Disappointed that we were not notified in advance.
Stayed 1 night in Jul 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disorganized

The hotel was shut down for renovations. They did not answer phone (it rang out) or forward calls to the hotel next door where one of the two rooms we reserved had been transferred. Very poor processing. The stay at the Quality Inn next door was good once they gave us the 2nd room.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Stayed 3 nights in Jun 2025

2/10 Terrible

Edward

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Arrived at the Charleston Tower hotel to find it completely empty. A sign on the door said the hotel was shut down for renovations and that our reservation would be honored next door at the Quality Inn. We received no prior email, call, or text from either the hotel or Expedia informing us about the situation!!! The staff at Quality Inn were friendly and efficient but the parking lot was unsecured and adjacent to a homeless mission. When leaving the next morning, there were numerous homeless people in the area as well as a few that had set up temporary overnight shelter in the parking lot of the hotel!!! It was not like this the previous afternoon when we were checking in. We didn’t have any problems but this issue certainly needed to be mentioned. On top of that, there were never any cars or workers present at the Charleston Tower hotel which leads me to believe that there are no renovations taking place either!
Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Business traveller
Stayed 1 night in Jun 2025

6/10 Okay

Tyler

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

It's a hotel

Our room was fine and had easy access to downtown Charleston. I wasn't impressed with the condition of the hotel, particularly the elevators. The slot next to the working controls is boarded up and the working elevators are in need of cleaning. Continental breakfast was in the hotel next door. While we were there it was almost constant hangout / drug usage across the street (at least it wasn't in the hotel parking lot) and as we were leaving a girlfriend/boyfriend dispute from someone who had stayed at the hotel got loud with plenty of shouting. It didn't seem that out of character for the clientele.
Stayed 1 night in Jun 2025

10/10 Excellent

SUNDIATA, Atlantic Beach

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property in state of disrepair. Only one elevator working. Breakfast and fitness outsourced to neighboring Quality Inn hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

robert

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Don’t go here

First of all they changed their name to best western so we spent an extra half hour trying to find the place. The reception, room and halls we updated beautifully. But the one elevator that worked for 8 floors was very dangerous and had not been inspected since January 2024. There was an ice machine on every floor, only 2 worked. Breakfast was in the motel next door. The neiborhood was scary and they overcharged us by over $50
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient to airport
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in Jun 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap

The room is as clear as the picture. The neighborhood has been passed by and the hotel and parking lot are run down. The people were nice and friendly. The wifi does work well.
Stayed 1 night in Jun 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
With this hotel, you get what you pay for. It is an older hotel, so there are some expected shortcomings. They are in the process of renovating but there is a long way to go before it is completed. Pros: price, location, updated and clean rooms, friendly staff, free parking, free wifi. Cons: outside is in very poor condition, only one working elevator and it working is a stretch, hallways are hot and humid, housekeeping left bags of trash and dirty sheets from multiple rooms in the hallway overnight, their website says free breakfast but there was none and we was told to go to the hotel next door for breakfast. Not a terrible stay for the price but be aware of why the price is cheap.
Stayed 1 night in Jun 2025

6/10 Okay

Sucora

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Stay

The hotel was nice the pool and gym was closed and we had to switch rooms due to a bug problem other than that the staff was nice and funny and it was quite comforting
Stayed 2 nights in Jun 2025

4/10 Poor

Irene

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet was stained toilet was stained halls smelled like an old dusty house. You can smell weed everywhere. Prostitutes all around
Stayed 1 night in Jun 2025

10/10 Excellent

Joel

Stayed 1 night in May 2025

8/10 Good

Brittney

Business traveller
Liked: Staff & service, room comfort
Found an open package of men’s hair treatment under the bench in the room. Homeless people fighting in the parking lot. Altogether, the hotel was pretty clean though, staff was really nice, and it was very close to downtown
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Toni

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived at the hotel at 7:00pm after driving all afternoon. There was a lobby full of people. The rooms were not ready. (check in was supposed to be at 3 PM.) I waited almost 2 hours in the lobby for my room and then when I finally was able to get a room, it was not the king-size bed that I had reserved. It was two doubles. Also, the breakfast area, where the continental breakfast is, still had not been cleaned from the morning. There was food still in the trays!! (and by this time it is 9:00 at night!) The waffle irons were covered in batter stuff all over the counters tables were not wiped.
Stayed 1 night in May 2025

6/10 Okay

Paola

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Brooke

Stayed 1 night in May 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

PATRICIA

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025