2/10 Terrible
Dominic
3 Sept 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hands down worst experience in a hotel ever 12:30 at night arrived for a reservation paid for almost $300 for one night was told they will not rent a locals although my money had already been accepted hardwoods were being refinished in my home so I needed a night away to let them finish 7 to 10 days to return my money was turned away had to sleep in the truck in a parking lot because I had no other money for a hotel room they turn the country does not think highly of their customers in fact they have no problem seeing them in the street with nowhere to go even though they have already paid their for their space Expedia and Town & country have no listing anywhere or disclaimer anywhere to the fact that they do not rent the locals my money should have never been taken in the first place how dare Town & country treat their customers like this and Expedia how dare you take 7 to 10 days to return the money the money when you were explained that the customer had no more money to get a different hotel room or make another reservation thanks for putting me in the street for the night guys you guys are the worst
Dominic
Stayed 1 night in Sep 2025