Canopy by Hilton Charlotte Southpark

4.0 star property

Choose dates to view prices

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(50 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(27 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

1 bedroom, premium bedding, down duvets, in-room safe

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

7.6 out of 10
Good
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 2

View all photos for Room, 1 King Bed (Peloton Wellness Room)

1 bedroom, premium bedding, down duvets, in-room safe

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

Bathroom | Shower, rainfall showerhead, hair dryer, towels

Premium King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Peloton Wellness Room With Therabody

  • Sleeps 2

1 King Premium Bedroom-Balcony

  • Sleeps 2

Premium Room With 1 King Bed And Balcony-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

Premium 1 King Suite-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

2 Qns Mobility/Hearing Accessible W/Ri-Shower

  • Sleeps 4

Premium Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

Premium Room 2 Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One King Bedroom With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

One Bedroom King

  • Sleeps 2

Similar properties

Hair dryer, bathrobes, towels, soap
Hyatt Centric SouthPark Charlotte
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,009 reviews
The price is €163
includes taxes & fees
27 Nov - 28 Nov
Hyatt Centric SouthPark Charlotte

About this property

Canopy by Hilton Charlotte Southpark

Hotel with a restaurant, near SouthPark Mall
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Change of towels is available on request
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Canopy by Hilton Charlotte Southpark. During your stay, you'll be within walking distance of SouthPark Mall. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 2-minute drive from SouthPark Mall and 11 minutes from Bank of America Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Charlotte Southpark offers its guests a health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9000 square feet (836 square metres) and includes conference space. The business-friendly Canopy by Hilton Charlotte Southpark also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Secured, covered parking on site (USD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Health club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
  • Covered self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Reviews

Canopy by Hilton Charlotte Southpark Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 703 out of 988 reviews
Rating 8 - Good. 150 out of 988 reviews
Rating 6 - Okay. 63 out of 988 reviews
Rating 4 - Poor. 33 out of 988 reviews
Rating 2 - Terrible. 39 out of 988 reviews

Reviews

10/10 Excellent

Zelipa M

Liked: Staff & service
Disliked: Cleanliness, room comfort
I had an incident my first night I stayed at the hotel. The sliding door in the room fell on me while I tried to close it. The bed is very soft making it uncomfortable for me with back problems, there was hair in the shower and the toilet paper was not replaced from the last guest. The staff were helpful and polite though.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Natondria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Some construction work
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t find one complaint. This hotel is gorgeous, rooms are very well laid out, have everything you could need. All of the essentials and then some. Immediately when I walked in I was met with the warmest reception. Tall guy at the desk, I hate I don’t remember his name- set the stay off right. Will only stay here when I’m in Charlotte!!
Stayed 1 night in Aug 2025

8/10 Good

Jameer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Austin

Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jahmarr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Candiss

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Staff and checking was wonderful however I requested extra wash clothes to be in room when arriving only 2 were present.I don't use same washing towel once use I use a new one
Stayed 1 night in Aug 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are absolutely stunning & very clean. I was truly blown away with the quality of my stay for the price. The location is amazing, too. I will definitely be rebooking here in the future!
Stayed 1 night in Aug 2025

10/10 Excellent

Tayja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

8/10 Good

Vivianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great however the refrigerator was broken
Stayed 1 night in Jul 2025

2/10 Terrible

David

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Hotel was vey clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was both good and bad. Under the hotel - safe from the occasional downpour…but, the spaces were tight. The entrance to the elevator was supposed to open with your room key, but it was disabled. Coffee was fresh, hot and tasty every morning. Staff was friendly, and we loved our room! A door separating the beds from the bathroom ensured I got to sleep in when hubby arose early. The location is excellent for shopping, dining, or even sightseeing, if you have a rental car. Came for a romantic weekend getaway. Loved it; will stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharnese

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service.
Stayed 1 night in Mar 2025

10/10 Excellent

Kimona

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent. Room was clean and comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Khiry

Travelled with family and small children
I usually don’t leave reviews but this hotel is great. Highly recommend!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Nikolas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Helpful and friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joel

Stayed 2 nights in Jun 2025