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Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Terrace/patio
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service

Explore the area

View in a map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Place, Charlotte Motor Speedway
    ‪2 min drive‬
  • Place, Concord Mills
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Premium Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, pay films

Presidential Suite, 2 Bedrooms, Non Smoking

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV, pay films

Executive Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay films

Premium Suite, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing) | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(42 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay films

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

32-inch LCD TV with cable channels, TV, pay films

Premium Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Hearing/Mobility Accessible King and Two Queen Suite with Tub

  • Sleeps 8

Hearing/Mobility Accessible King Suite with Tub

  • Sleeps 4

King Two Rooms Balcony Suite

  • Sleeps 4

Hearing/Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Hearing/Mobility Accessible Two Queen One Bedroom Suite with Tub

  • Sleeps 6

Hearing Accessible Two Queen One Bedroom Suite

  • Sleeps 4

1 KING 1BDRM MOBILITY ACCESS W

  • Sleeps 4

Hearing/Mobility Accessible Premium Wellness King Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Premium Wellness King Room

  • Sleeps 4

King Bed 2 Room Premium Wellness Suite

  • Sleeps 4

Hearing Accessible Premium Wellness Two Queen Room

  • Sleeps 5

Two-Room Suite With 2 Queen Beds-Pure Wellness

  • Sleeps 5

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

2 Queen/1 Kg Ste Mob/Hear Access Roll in Shower

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Hospitality King Suite

  • Sleeps 4

Hearing/Mobility Accessible Premium Suite with Tub

  • Sleeps 4

Corner Two Queen Two Room Premium Suite

  • Sleeps 6

Two Queen Two Room Premium Suite

  • Sleeps 6

Corner Two Queen Two Rooms Suite

  • Sleeps 6

Hearing Accessible King One Bedroom Suite

  • Sleeps 4

View all photos for Two Room Premium Suite

Miscellaneous

Two Room Premium Suite

  • Sleeps 4

Mobility Accessible Two Queen One Bedroom Suite with Tub

  • Sleeps 6

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  • Parking included
4.9 out of 5, Exceptional, 914 reviews
The price is €93
includes taxes & fees
21 Dec - 22 Dec
Homewood Suites by Hilton Concord Charlotte

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Art Deco resort with full-service spa and golf course
A full-service spa, a golf course and an indoor pool are available at this resort. Weekday breakfast is free. Other amenities include a restaurant, a 24-hour fitness centre and a bar/lounge.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include Golf course, an indoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.
The free breakfast at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa gets high marks from our customers. During your stay, you'll be within walking distance of Charlotte Motor Speedway. Features include a free manager's reception and a free shopping centre shuttle, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course, a 24-hour gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Charlotte Motor Speedway and a few minutes from Concord Mills
  • Free shopping centre shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this resort measures 42477 square feet (3946 square metres) and includes a conference centre. A 24-hour fitness centre, a steam room, and a terrace are also featured at the business-friendly Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Art Deco Concord resort.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The resort hosts a free manager's reception daily.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (42,477 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 672 out of 1084 reviews
Rating 8 - Good. 201 out of 1084 reviews
Rating 6 - Okay. 83 out of 1084 reviews
Rating 4 - Poor. 57 out of 1084 reviews
Rating 2 - Terrible. 71 out of 1084 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I love this hotel. Omelets made to order daily and its free!
Stayed 3 nights in Aug 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst time ever at the Hilton this is how the room

Was tired and ready to lay down and this is how the room looked when I got there didn’t even get the pictures of the bathroom not being clean. The trash cans was in the middle of the floor then when they finally come got the room they made up the bed did not leave no tissue or anything like that in the room so I had to call back down again Worst trip ever after working two months straight 12 hour shifts I was ready for a break and this is what I walked into
Stayed 2 nights in Aug 2025

2/10 Terrible

April

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated and dirty peeling wallpaper, sloppy housekeeping bed skirts on the bed were raggedy and falling apart. Lamp shades were discolored and raggedy.
Stayed 2 nights in Aug 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service.
Stayed 1 night in Aug 2025

6/10 Okay

Ramon

Stayed 1 night in Aug 2025

8/10 Good

Lyndsay

Stayed 5 nights in Aug 2025

10/10 Excellent

Lashonda

Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Aug 2025

10/10 Excellent

Wyman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Friendly, professional staff. Clean, comfortable room. Nice facility with great food.
Stayed 1 night in Aug 2025

4/10 Poor

Kimberley

The only thing I enjoyed about this place is Zoe who quickly put us in another room away from the people who were loudly partying.
Stayed 2 nights in Aug 2025

6/10 Okay

Edwin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

A little tired.

They forgot to open the pool on time. Had to wait around for the maintenance guy. WiFi was difficult to figure out. They said use the lobby WiFi-from the 9th floor? Concierge told us that our son would have to pay for parking even though he was just dropping us off. Had to ask several times to get clarification on parking for visitors that were not staying overnight. Bed mattress was older-sloping in. Carpet looked tired. Breakfast was good. No issues there.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephen

Stayed 1 night in Aug 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

The room was very clean and spacious. Our view was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Talonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall. Happy hour and breakfast were great! The room was clean and everything was very smooth for check-in and anything that was needed. My only complaint is about the elevators. They should really think about how to make that more efficient. You’ll wait for a long time for the elevator.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 night stay
Stayed 1 night in May 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Teisha

Stayed 2 nights in Aug 2025

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not do it!!!

The air did not work well, the place was a wreck, filthy and smelled so bad. Has NOT been updated since the 70s. No one answers the phone if u call front desk goes right to a busy signal. One of the worst places I have EVER STAYED. Blinds in living room area broken too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Everett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Katina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend with my daughter

I would love for this property to be renovated so it looks as nice as Embassy Suites Uptown Charlotte. Our check in was good! Trey was phenomenal and his customer service was top tier! It’s always an event there like family reunions. I don’t like to hear kids running and being loud outside the rooms and breaking in front of you to crowd the elevators.
Stayed 1 night in Jul 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service

Nice hotel. Not worth the money.

Was a very nice hotel. Room was okay. Door was hard to open and close. Key didn’t work everytime. Bed was so so. Felt like it was leaning to one side. Should have told someone but didn’t want to get kicked out or disrespected by staff. Check in was easy. Zoe was a phenomenal person and helped me with check in and was very friendly. All the other staff we encountered were not as nice and would not even speak to us. Breakfast was decent. Not much selection and most of the food was cold and overcooked. Have to think twice before I decide to return for another stay. Especially with the pricie we paid.
Stayed 4 nights in Aug 2025