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HYATT house Charlotte/Center City

3.0 star property

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Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds
Fridge, microwave, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Place, Bank of America Stadium
    ‪15 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(149 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(24 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Hyatt Place Charlotte Downtown

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,387 reviews
The price is €146
includes taxes & fees
9 Oct - 10 Oct
Hyatt Place Charlotte Downtown

About this property

HYATT house Charlotte/Center City

Hotel with free breakfast, steps from Spectrum Center
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at HYATT house Charlotte/Center City gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free self-service breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Spectrum Center and 7 minutes on foot from Charlotte Convention Center
  • Dogs welcome for a fee
HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2183 square feet (203 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

Reviews

HYATT house Charlotte/Center City Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 898 out of 1454 reviews
Rating 8 - Good. 310 out of 1454 reviews
Rating 6 - Okay. 128 out of 1454 reviews
Rating 4 - Poor. 63 out of 1454 reviews
Rating 2 - Terrible. 55 out of 1454 reviews

Reviews

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Steven

Stayed 2 nights in Jun 2025

10/10 Excellent

Angel Dominguez

Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

4/10 Poor

Randall

Business traveller
Disliked: Staff & service, amenities
Never again
Stayed 1 night in Jun 2025

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Erroll

Liked: Cleanliness, amenities, property conditions & facilities
Hotel parking is only by valet at $42 per night. Closest self parking deck is 2 blocks away.
Stayed 1 night in Jun 2025

8/10 Good

Adrienne

Stayed 2 nights in Jun 2025

6/10 Okay

nico

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
Had to call 2 days in a row to get our room cleaned and they never showed up. Called front desk and took 1 hour to bring towels up to the room. Front desk staff is not friendly. Pool does not have lay flat seats only chairs. Fire alarm went off at 12:00am everyone had to evacuate, then went on again at 4:00am and then 7:00am water was brown after that.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nancy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. I wish the pool area was bigger with sun loungers chairs. The hotel staff was great especially Shaya. She was so accommodating, very professional and answered all of our questions. The breakfast staff were really nice and kept everything clean and stocked.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vince

Stayed 2 nights in Jun 2025

10/10 Excellent

Syneria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and the staff was great.
Stayed 1 night in Jun 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia estuvo bastante bien. Solo q tuvimos q bajar a la 1:00 am ya q había una alerta de incendio entiendo q eso puede pasar , lo más malo fue q después q logramos subir para la habitación , sonó la alarma 3 veces más y todo de madrugada. Y el desayuno no estuvo del todo mal , pero faltó un poco de cubiertos y los platos donde servirse el desayuno. El hotel tiene muy buena ubicación , seguro volvería una vez más , está cerca de todo
Stayed 2 nights in Jun 2025

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from staff to ppl around were nice and polite.very clean rooms and pool
Stayed 2 nights in Jun 2025

10/10 Excellent

Lexington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness
Fire alarm went off at 12am and the property was evacuated. Alarm went off again at 4 and 7 am. Water was not working in the morning. Pool area doesn’t have lounge chairs.
Stayed 2 nights in Jun 2025

4/10 Poor

Najae

Stayed 1 night in Jun 2025

4/10 Poor

Mitchell

Business traveller
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Stayed 1 night in May 2025

10/10 Excellent

Tyler

Stayed 1 night in Jun 2025

10/10 Excellent

Nii Odoi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, 1 King Bed: I loved my stay and it was a very enjoyable experience. My room was a corner room on the 15th floor and the view was absolutely amazing. The room was extremely spacious and had not only a desk but a couch, kitchen with utensils, a nice countertop stove and a well decorated space. The space was not smelly and smelled very clean. The bathroom was clean, but I feel as though it could have been cleaned a bit deeper around the calk on the bottom of the glass door(we had a walk-in shower which was huge). The morning breakfast was very tasty and plentiful, they also allow you to take a plate up to your room or eat in the cafeteria area which is very posh. All in all I rate my stay a 8/10, 2 point could have been given if the shower was given a deeper clean.
Stayed 1 night in Jun 2025

8/10 Good

Freddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to all was great. Didn’t like the fact that it was difficult to flush the toilet and also the TV remote control didn’t work.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheri

Stayed 1 night in Jun 2025

10/10 Excellent

Mikhail

Stayed 2 nights in Jun 2025

8/10 Good

Kristina

Travelled with family
Liked: Amenities
I liked the staff they were very kind. Especially during the free breakfast. I didn’t like how my comforter had brown makeup stains.
Stayed 5 nights in Jun 2025