Holiday Inn Express & Suites Charlotte Airport by IHG

3.0 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte Airport by IHG

Terrace/patio
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
108 Airport Commons Dr, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪4 min drive‬

Room options

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, Multiple Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Charlotte Airport by IHG

Hotel in Charlotte with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and self parking. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express & Suites Charlotte Airport by IHG offers 117 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Charlotte Airport by IHG. During your stay, you'll be close to Bank of America Stadium. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Bank of America Stadium and 9 minutes from Spectrum Center
  • Free airport shuttle service
Holiday Inn Express & Suites Charlotte Airport by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1600 square feet (149 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Holiday Inn Express & Suites Charlotte Airport by IHG also features a terrace, dry cleaning/laundry services, and a front desk safe. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per night)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,600 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Charlotte Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Airport Hotel
Holiday Inn Express Charlotte Airport Hotel
Holiday Inn Express Charlotte Airport
Hotel Holiday Inn Express & Suites Charlotte Airport Charlotte
Charlotte Holiday Inn Express & Suites Charlotte Airport Hotel
Hotel Holiday Inn Express & Suites Charlotte Airport
Holiday Inn Express & Suites Charlotte Airport Charlotte
Holiday Inn Express Suites Charlotte Airport
Holiday Inn Express Hotel
Holiday Inn Express
Express Charlotte Airport
Holiday Inn Express Suites Charlotte Airport
Holiday Inn Express Suites Charlotte Airport by IHG
Holiday Inn Express Suites Charlotte Airport an IHG Hotel
Holiday Inn Express & Suites Charlotte Airport by IHG Hotel
Holiday Inn Express & Suites Charlotte Airport by IHG Charlotte

Holiday Inn Express & Suites Charlotte Airport by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 642 out of 1006 reviews
Rating 8 - Good. 183 out of 1006 reviews
Rating 6 - Okay. 81 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 54 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed!
Stayed 1 night in Mar 2025

10/10 Excellent

Alishia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean no problems to report just be careful with the surrounds motels in proximity
Stayed 2 nights in Feb 2025

8/10 Good

Rose

Liked: Property conditions & facilities
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best from the rest

The very best customer service in any Holiday Inn Express period! Breakfast is great 👍
Stayed 1 night in Feb 2025

10/10 Excellent

Kendra S.

Stayed 2 nights in Feb 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Feb 2025

8/10 Good

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and helpful staff. Great breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth, Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So closer to airport
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This was the most friendly staff we have ever encountered. They were exceptional.
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great airport overnight

There was a slight problem with the bill, but the staff worked hard to resolve it and everything worked out just fine. Place is clean and comfortable and breakfast was good. The shuttle service to the airport was great and we were able to leave our car there with no issues.
Stayed 1 night in Feb 2025

10/10 Excellent

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an unplanned overnight stay here on our way traveling international. The 2 gentlemen working the front desk on Feb 11th 10pm-midnight were great. Had a delayed flight and trouble getting our bags. They were very accommodating arranging the shuttle service and check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Arnetia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was nice and the staff were very friendly and accommodating. The property was clean and well kept and right off the highway. The breakfast had a nice variety, the pancake machine was out of order but there was still plenty to choose from. The breakfast did run out but it wasn’t the staff’s fault the oven had went out and they made every effort to continue providing breakfast for everyone, using one skillet to keep making hot food. They were nice despite some guest being very rude about the situation. I enjoyed the hotel and would definitely stay again
Stayed 1 night in Feb 2025

6/10 Okay

Stefany

Stayed 1 night in Jan 2025

10/10 Excellent

Curtis, Snohomish

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

8/10 Good

Meredith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fairly comfortable. We stayed here prior and it was quiet but this time we were placed on the first floor and it was noisy. The breakfast also was not the high quality we remembered from staying here a year ago. Overall it was a decent stay and option for an overnight hotel stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff was so nice
Stayed 1 night in Feb 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

4/10 Poor

Frederick A

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Medicority, with a touch of peeping tom.

I am super annoyed about having to pay for parking at a suburban hotel with its own parking lot. That was a first for me. I was told it was a new policy. A night in an average hotel, and then extra for parking. Ridiculous. There were 6 of us in our room as stated in the reservation, and only pillows for 4 and towels for 4. Asking for more at the front desk was met with kindness, but an "I don't know if can get you more pillows" but she found 2. So two of us were shorted a pillow. We also requested a late checkout because one of my children was up late due to illness. To cap off this fun filled adventure in mediocrity, a man on the cleaning crew barged into our room right at 11 without knocking, rudely asking my mother and childern if they were getting a late checkout. No apology for not knocking and a lousey attitude. He came back a minute later with a clipboard to ask again agout our late checkout and I answered the door. He was much more polite to my 6'2" 200lb self. The attitude immedteltly disappered, but still no apology for waltzing into my room. My family was in various states of undress due to getting ready and my daughters were mortified. We spoke to the front desk about it and we were offered points for our next stay. Not a chance. I will not stay at this hotel again. Disgusted is an understatement. I guess privacy is another extra you have to pay for at this hotel.
Stayed 1 night in Feb 2025