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Tru by Hilton Charlotte Ayrsley

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Ayrsley

Exterior
Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains
Lobby
Snack bar
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9233 Kings Parade Blvd, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪2 min drive‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, Spectrum Center
    ‪14 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru by Hilton Charlotte Ayrsley

Hotel in Charlotte with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site. Weekly housekeeping is available.
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Charlotte Ayrsley. During your stay, you'll be close to Carowinds Theme Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by car from Carowinds Theme Park and 14 minutes from Spectrum Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Tru by Hilton Charlotte Ayrsley also features a 24-hour fitness centre, coffee/tea in common area, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kyeesha

Liked: Cleanliness, staff & service, property conditions & facilities
My kids are still new to traveling and they absolutely
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
Parking was easy and secure. Breakfast was hot and fresh
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

2/10 Terrible

Lauren

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a king bed and didn’t get one. They were sold out. My husband, myself, and my son cannot fit in the full bed they provided. Asking for refund from Expedia.
Stayed 1 night in Oct 2025

6/10 Okay

Rosalind

Travelled with family
Disliked: Cleanliness
Stayed 2 nights and asked housekeeping to clean room and they never did 👎
Stayed 2 nights in Oct 2025

10/10 Excellent

Damian

Stayed 2 nights in Sep 2025

8/10 Good

Francillia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nelson

Stayed 1 night in Oct 2025

10/10 Excellent

Adolphe, randolph

Liked: Cleanliness, staff & service, property conditions & facilities
The room and property was clean. The staff was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff thoughtful and kind room clean and quiet just what I needed!
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Stayed 2 nights in Oct 2025

4/10 Poor

Stefanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve never been a fan of Hilton hotels, you’re really just paying for the name. The facilities at this location were overpriced, outdated, and dirty. The walls were paper-thin; we could hear a couple screaming and arguing until 3:30 a.m. I will NEVER stay at another Tru or Hilton property again. The only positive was the staff. They were attentive and provided great customer service. The surrounding area is nice, but the hotel itself is a hard no for me. We didn’t even feel comfortable sleeping under the blankets. Thankfully, we were only there for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Orgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing will stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

MARGO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, helpful staff, quiet on top floor, everything works, good shower, good bedding.
Stayed 3 nights in Sep 2025

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Shawntel

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in 2 other Tru by Hilton & they were more updated & more pleasant. This one wasn’t what I expected at all. This Tru must be an older version & could use some TLC. The bed was comfortable. No closets just racks on the wall to hang items. No microwave 😳Breakfast was average. My shower door would not close all the way & caused water to leak on the floor. Very small room. I say only room for 1, but, can make it work with 2 people if it’s a must. I would not stay at this particular Tru again unless it was absolutely necessary..
Stayed 1 night in Sep 2025

8/10 Good

Hayford

Stayed 2 nights in Sep 2025

8/10 Good

christine m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Taylour

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated my clean, spacious room.
Stayed 1 night in Sep 2025