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Hotel M Chiang Mai

3.5 star property

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Photo gallery for Hotel M Chiang Mai

Outdoor pool
Property amenity
View from property
Interior entrance
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
2-6 Ratchadamnoen Road, Sriphum Muang, Chiang Mai, Chiang Mai, 50200
  • Place, Tha Phae Gate
    ‪2 min walk‬
  • Place, Sunday Walking Street Market
    ‪9 min walk‬
  • Place, Chiang Mai City Arts & Cultural Center
    ‪9 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, blackout curtains, free WiFi, bed sheets

Superior Double or Twin Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Double or Twin Room - Room Only

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel M Chiang Mai

Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Other amenities include a coffee shop/cafe, concierge services and dry cleaning.
Hotel M Chiang Mai offers 79 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers and hairdryers.

This Chiang Mai hotel provides complimentary wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hotel M Chiang Mai, you're just a quick walk from Tha Phae Gate. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Tha Phae Gate and 12 minutes on foot from Chiang Mai Night Bazaar
  • Free airport and train station pick-up shuttle service
Hotel M Chiang Mai offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Meeting rooms and limo/town car service are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel M Chiang Mai. A roundtrip airport shuttle at scheduled times and A train station pick-up shuttle are free. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chiang Mai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Brixy Cafe – This coffee shop only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:00 AM to 7:00 PM at scheduled times
  • Free train station pick-up shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 299 for adults and THB 299 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Brixy Cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel M Chiang Mai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 800.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 299 for adults and from THB 299 for children
  • Rollaway bed fee: THB 800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel M Chiang Mai offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Chiang Mai M Hotel
Hotel M Chiang Mai
M Chiang Mai
Hotel M Chiang Mai Hotel
Hotel M Chiang Mai Chiang Mai
Hotel M Chiang Mai Hotel Chiang Mai

Hotel M Chiang Mai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 364 reviews
Rating 8 - Good. 179 out of 364 reviews
Rating 6 - Okay. 78 out of 364 reviews
Rating 4 - Poor. 20 out of 364 reviews
Rating 2 - Terrible. 2 out of 364 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Priya

Stayed 2 nights in Nov 2025

10/10 Excellent

John, Rahway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 2 nights in Sep 2025

6/10 Okay

Chee Wai, Singapore

Travelled with partner
Liked: Cleanliness, property conditions & facilities
room and location is good , but only one small lift and lift damaged that day 24,25 and 26 oct which is inconvenient for the elderly.
Stayed 4 nights in Oct 2025

2/10 Terrible

Thanyarak

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very dirty, smelled like mold/mildew. Pillows were dripping wet. Decided to go to Bangkok early, the manager told us they would provide a refund, but when we submit they Expedia they renegged. Absolutely do not recommend staying here.
Stayed 3 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay here. The room is very spacious and has everything you need. However, I wasn't aware you could open the full length mirror to find the hair dryer inside until I asked at reception. Would be good if there was maybe a little sign indicating that. The staff were very nice and polite, and the cleaning staff were very respectful. The location is superb and I would be happy to stay here again.
Stayed 4 nights in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 5 nights in Aug 2025

4/10 Poor

claire

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Improve the beds and become faultless

The only negative points were the beds, the main double bed was extremely hard and uncomfortable. Our daughter had a Z bed which is normally sprung under the mattress, in this case is twas wooden board which made it hard. The staff were amazing, ans the rooms were immaculate.
Stayed 6 nights in Jul 2025

10/10 Excellent

Allan

Liked: Amenities
Great location. Nice swimming pool. Room was adequate not flash but did the job. Tremendous value for money and a good breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price
Stayed 3 nights in Apr 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic comfort

Very basic but nice. Great breakfasts. Good location.
Stayed 3 nights in Feb 2025

4/10 Poor

Briana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Positive-no problems with staff, they were helpful. Very good location Negatives-The most uncomfortable hard bed, sheets so thin they are ripping, moldy walls, clogged sinks, cold water, loud, expensive laundry (per item $) Ended up getting a different hotel for last hacks of stay in chiang Mai Fortunately all of these things could be easily fixed
Stayed 3 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great staff. Clean room. Great location. Very good breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Catherine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was great, very accessible for everything. The staff were friendly. The big problem was the banging sounds outside out room every night, not sure what was that but every night the same sounds was strange.
Stayed 3 nights in Jan 2025

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Really like the location of this hotel! In Old Chiang Mai, by the moat and just steps away from the Sunday Night Market! Good restaurants and drinks near by. Great walking location. Room was comfortable! Good breakfast buffet was also included. Nice pool to relax by. Great value and location!
Stayed 1 night in Jan 2025

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with many sights within walking distance. Had a great 4 nights there, we were able to leave luggage before check in which was good.
Stayed 4 nights in Jan 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, friendly staff and nice hotel. Noisy at night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Located in an excellent part of the city. It’s literally next door to a Burger King.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nikolai Nikolaevich

Stayed 5 nights in Nov 2024

8/10 Good

Juancho Albert

Travelled with group
Liked: Staff & service, amenities
We stayed only an overnight as we arrived after midnight in Chiang Mai. It was one of the smoothest check-ins that ever happen to me despite the late hour.
Stayed 1 night in Nov 2024

6/10 Okay

Christine, Surrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is old.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
No frills, but it was a pleasant stay and located in a great area
Stayed 2 nights in Nov 2024