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Guanko Hotel

3.5 star property

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Photo gallery for Guanko Hotel

Exterior
Premium bedding, down duvets, free minibar, in-room safe
Aerial view
Lobby
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
No.27, Zhongshun 1st St., West District, Chiayi City, 600
  • Place, Art Site of Chiayi Railway Warehouse
    ‪10 min walk‬
  • Place, Chiayi Cultural and Creative Industries Park
    ‪16 min walk‬
  • Place, Wenhua Road Night Market
    ‪5 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

A hotel room with two beds, a sofa, a nightstand, and a painting on the wall.

Superior Twin Room, 2 Twin Beds

  • Sleeps 2
  • Free Wi-Fi

View all photos for Luxury Family Room

Premium bedding, down duvets, free minibar, in-room safe

Luxury Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Business Twin Room

Premium bedding, down duvets, free minibar, in-room safe

Business Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Fashion Triple

Premium bedding, down duvets, free minibar, in-room safe

Fashion Triple

  • Sleeps 3
  • Free Wi-Fi

View all photos for Classic Twin Room

Coffee and/or coffee maker

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a lamp, a painting, and a large window with curtains.

Classic Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Guanko Hotel

Along with 2 restaurants, this hotel has a rooftop terrace and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
Guanko Hotel offers 74 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Chiayi City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Guanko Hotel, you're just a quick walk from Taiwan Hinoki Museum. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Dining options include 2 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, a meeting room and a gift shop
  • Within a 15-minute walk of Taiwan Hinoki Museum and Art Site of Chiayi Railway Warehouse
There are 2 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Guanko Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Chiayi City hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Guanko Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; TWD 440 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in begins at 3:30 PM on Saturday and public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 440 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Guanko
Guanko Chiayi
Guanko Hotel
Guanko Hotel Chiayi
Guanko Hotel Chiayi City
Guanko Chiayi City
Guanko Hotel Hotel
Guanko Hotel Chiayi City
Guanko Hotel Hotel Chiayi City

Guanko Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 231 reviews
Rating 8 - Good. 103 out of 231 reviews
Rating 6 - Okay. 21 out of 231 reviews
Rating 4 - Poor. 8 out of 231 reviews
Rating 2 - Terrible. 1 out of 231 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, clean hotel

Good location, clean hotel
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sung Feng

Liked: Cleanliness, staff & service, amenities
服務很好
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

I-Shiuan

Liked: Cleanliness, staff & service, amenities
很棒喔
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Eson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很讚
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hsiang-Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒！

環境乾淨整潔，床舒適，隔音好，早餐很豐富好吃！
Stayed 1 night in May 2025
Verified

8/10 Good

Hung yuan

Liked: Cleanliness, staff & service, property conditions & facilities

隔音不好

唯一缺點就是隔音不好，其他都不錯
Stayed 1 night in May 2025
Verified

4/10 Poor

Wan-Yi

Liked: Staff & service
Disliked: Cleanliness, room comfort

服務人員很優秀

服務人員很用心，說明也很仔細，從訂房開始都很主動聯繫確認。 入住房間發現冰箱有前一位客人遺留的飲品，電話反應後工作人員立刻帶著酒精進來清潔整理。半夜隔壁房太吵，一樣電話反應工作人員馬上上樓規勸。 人員服務精神真的很好！ 唯一可惜的是，飯店隔音真的很差（難怪進房發現二組耳塞😂），樓上的腳步聲，隔壁房的說話聲、電視聲，走廊的人聲，二邊房間的開關門聲都非常清楚！建議淺眠的人要來住要多考量。因為我本身也算好睡，也蠻長住飯店的，這種隔音狀況實在也是讓我大開眼界。
Stayed 1 night in May 2025
Verified

10/10 Excellent

YU-MIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間乾淨整潔、早餐相當豐富，下午還有迎賓的午茶點心，已經入住好幾次了！
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務優質

隔壁韓國旅客半夜喧嘩, 打電話給櫃台, 櫃台處理迅速而且有效, 給一個讚
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Yu Mei

Liked: Cleanliness, staff & service
隔音不太好，幾乎所有聲音外面跟隔壁都聽得一清二楚
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

高C/P值的商務旅店

除了房間隔音差一點(是因為隔壁房間電視聲音開很大)之外，其他部份都很滿意。早餐雖不比五星級飯店，但還算得上物超所值。服務人員的態度也是十分棒。下次仍會考慮入住。
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Ching Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便、停車方便、價位合理、環境整潔、早餐好吃，服務人員很專業親切，很用心！下次有機會會再入住！
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

I HSIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雖入住高樓層安靜隔音尚可
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Chia Yi

Liked: Cleanliness, property conditions & facilities, room comfort

還可以(除了隔音可以再改善)

一開始入住覺得很不錯，很清優，安靜，到假日期間看到很多人後，在房間又聽到隔壁跳來跳去，雜吵聲(小朋友們)，幾乎家長沒在管的感覺，除了那些，其他都還不錯!!!
Stayed 2 nights in Feb 2022
Verified

8/10 Good

FU-PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再來的飯店

櫃檯人員服務親切，客房舒適乾淨，飯店門口即可停車非常方便。早餐因疫情關係以點餐取代自助餐，現做主餐好吃，不夠還可以加點，很體貼。下次來還會選擇這家。
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

SHIH JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很不錯，下次旅行會再選擇入住

服務人員親切的說明，寵物餐很貼心。
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
1.員工服務態度佳 2.早餐菜色不錯 3.房間隔音略差，會聽到隔壁房的聲音。 對聲音敏感且不好睡的要留意。
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨整潔 附近吃東西方便
Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
喜歡：乾淨 不喜歡：隔音
Stayed 1 night in Nov 2020
Verified

8/10 Good

Wen Kuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體還不錯 就交通稍微遠一些

整體來說還不錯 主要是離嘉義火車站以及相關景點都有距離 另外嘉義的巴士其實都需要些等待時間 所以住這間的話你必須要自行開車或隨時叫TAXI準備 不然都要走一段 服務人員以及早餐都還不錯 我建議冠閣可以考慮提早讓房客入住不要硬性規定15:30之後 因為走到你們家飯店就要一段時間了 CHECK IN 時我都看房卡資料都準備好了 可以考慮一下讓房客提早CHECK IN準備 或是休息再出發 我覺得這會讓選擇你們的旅客對冠閣加分
Stayed 1 night in Nov 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

隔音很差，沒有熨斗

房間隔音效果很差，而且沒有熨斗
Stayed 1 night in Nov 2019
Verified

8/10 Good

Yen-chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店乾淨 價錢便宜
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Chan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

酒店需改善，空調，規條，不明為什麼非要三點後才能進房，台灣酒店3點才進房，早點進房，會吃虧嗎？

空調是這家飯店致命傷，軟床鋪，冬天應該還行吧，怕熱就別去了，早餐好吃，分中，西二款，我吃西餐，一流，吃二份，管吃飽。飲料，麵包自助式，但放在太陽底下哂，我看小蒼蠅陪吃，我放棄。
Stayed 1 night in Jun 2018
Verified

8/10 Good

Ching Shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Verified

8/10 Good

肉鬆

Liked: Cleanliness, staff & service, room comfort

服務人員很親切

可能是因為連假的關係，早餐有些單調沒什麼選擇 飯店前的停車位置比較少，需要停到遠一點的合作停車場 飯店的隔音真的不大好喔，希望可以在加強。 最好的是服務人員都很棒，事先訂房確認；入住服務都很優質 希望可以繼續保持喔!!加油 ps.洗髮沐浴精很好用喔!!!
Stayed 1 night in Apr 2018