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Suburban Studios Arlington Heights – Elk Grove

2.0 star property

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Photo gallery for Suburban Studios Arlington Heights – Elk Grove

Premium bedding, down duvets, pillow-top beds, desk
Lobby sitting area
Lobby
Lobby sitting area
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

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2120 South Arlington Heights Rd, Arlington Heights, IL, 60005
  • Place, OSHA Training Institute
    ‪2 min walk‬
  • Place, Heritage Park
    ‪16 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪16 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

Premium bedding, down duvets, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed (Wet Bar, Living Room)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony

Premium bedding, down duvets, pillow-top beds, desk

Suite, Balcony

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Efficiency)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Double Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Double Beds

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About this property

Suburban Studios Arlington Heights – Elk Grove

This smoke-free hotel features a business centre, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a fireplace at reception and ATM/banking services are on-site.
Suburban Studios Arlington Heights – Elk Grove offers 125 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Suburban Studios Arlington Heights – Elk Grove, you'll be within walking distance of Heritage Park. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a computer and laundry facilities
  • 6 minutes by car from Woodfield Mall and 10 minutes from Allstate Arena
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Suburban Studios Arlington Heights – Elk Grove. Limited free parking is available on a first-come, first-served basis. A complete renovation of Suburban Studios Arlington Heights – Elk Grove was completed in August 2023.

This Arlington Heights hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Fireplace in lobby
  • Renovated entire property - August 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 5.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 5.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Suburban Studios Arlington Heights – Elk Grove.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlington Heights Holiday Inn Express
Comfort Inn Arlington Heights O'Hare
Holiday Inn Express Hotel Arlington Heights
Arlington Heights Holiday Inn
Holiday Inn Arlington Heights
Comfort Inn Arlington Heights Chicago Hotel
Comfort Inn Arlington Heights O'Hare Airport
Suburban Studios Arlington Heights – Elk Grove Hotel
Comfort Inn Arlington Heights Chicago O'Hare Airport
Suburban Studios Arlington Heights – Elk Grove Arlington Heights

Suburban Studios Arlington Heights – Elk Grove Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 314 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 111 out of 1000 reviews
Rating 2 - Terrible. 160 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

tsuneo

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, quiet room.
Stayed 2 nights in Sep 2025

8/10 Good

Germán

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yed
Stayed 3 nights in Dec 2025

2/10 Terrible

Manzoor

waste of money plus waste of time take my suggestion dont take this hotel
Stayed 2 nights in Jan 2026

4/10 Poor

Henessy

Liked: Staff & service
Disliked: Property conditions & facilities
The staff where very nice and great but the property it self looks like a apartment complex kids running around that actually live they’re I just thought it was more like a hotel but was not the rooms where clean and comfortable but there wasn’t full toilet paper rolls they call an hour before you have to check out to remind you and then seem like staff go find you 1/2 hr till u have to take out I didn’t like that if your looking for something quick is okay and then you have to put a $50 deposit down as well that it did not tell me about when I booked
Stayed 1 night in Dec 2025

6/10 Okay

Elizabeth

Travelled with family
Disliked: Amenities, property conditions & facilities
We only stayed one night so , so things were clean enough, but the lobby only had 2 chairs in it and wasn't very welcoming. Furniture, fixtures, carpet, etc., were showing their wear. Curtains had to be binder clipped together because they wouldn't stay closed. Hot water was not very hot for showers.
Stayed 1 night in Dec 2025

6/10 Okay

Mike

Travelled with family
Liked: Staff & service
Room was ok. We ended up with the handicap room. Beds were kinda too low to the ground for me. Bathtub drained extremely slow. Hallway smelled like Marijuana. Staff was very nice and friendly. Room key didn't work.
Stayed 1 night in Dec 2025

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I decided to leave the room because it was dirty and very uncomfortable. the pictures doesn't match vs reality. several patches of unfinished repairs and the curtains broken. the last one the smell was horrible and we just can stand for it. all of my gamitly started with itching around our body. The receptionist was never there either, so I was not able to inform it before I leaved the jotel. My worst experience ever
Stayed 1 night in Dec 2025

10/10 Excellent

Nazmus Sakib

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & the same as picture.The behaviour of stuffs was really friendly.
Stayed 1 night in Dec 2025

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here several times, probably 6 or 7 at this point. The rooms are spacious, which is always a plus, they give you a decent sized fridge and even electric burners for cooking. I can't really say I have any complaint besides the fitness room always being locked and my key would never let me get into it. I'll stay here again.
Stayed 3 nights in Nov 2025

2/10 Terrible

SHALISH

Disliked: Cleanliness, amenities, property conditions & facilities
The room provided was not as per selection and then the makeshift room given was not clean at all. Thhe front desk person didnt look to resolve any issue and just keep sayiing we are understaff for weekend and we are full so cant so anything
Stayed 2 nights in Nov 2025

4/10 Poor

Tama

Disliked: Property conditions & facilities
We were on the first floor, the blackout drapes were broken and we had to brace heavy things against the drapes to keep them closed enough for a minimum of privacy. Many lights were out and bulbs had not been replaced. The property needs to make clear in their description that, even though there is a kitchen, nothing at all is provided - no paper goods, no dishes. You must bring your own toiletries. That also needs to be made clear in the description.
Stayed 1 night in Oct 2025

10/10 Excellent

Dejan

Stayed 1 night in Oct 2025

10/10 Excellent

jose

Stayed 1 night in Oct 2025

6/10 Okay

Victor

Disliked: Cleanliness, property conditions & facilities
Room was not
Stayed 1 night in Sep 2025

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities, room comfort
I must admit, the condition of the establishment left much to be desired. The cleanliness was a concern, with noticeable issues such as a sticky floor and a generally unkempt appearance, including broken fixtures and furniture. While the staff who initially assisted us were incredibly helpful and kind, the overnight staff seemed less attentive, and the key cards frequently malfunctioned. I am afraid to say that I do not plan on returning. It was not a pleasant experience.
Stayed 1 night in Sep 2025

4/10 Poor

Fathana

Stayed 2 nights in Sep 2025

6/10 Okay

Kadiann

Liked: Staff & service
Disliked: Cleanliness
Check-in was a breeze. The location was convenient, with easy access to public transportation and a major shopping mall. The bedding was clean and odor-free, which was a big plus. However, there was a noticeable mold odor in the bathroom, and the drain blockage took two days to clear despite reporting it twice. While the unit included a stove, microwave, and fridge, there were no utensils or pots provided. Fortunately, a nearby dollar store made it easy to pick up the essentials
Stayed 4 nights in Sep 2025

8/10 Good

Christian

Stayed 5 nights in Sep 2025

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The manager at time of arrival was unfriendly and did not welcome us at all, was rude. There were a lot of homeless people and scary people in and around the lobby and outside. When trying to talk to the night person at the desk he held a personal conversation with an outsider instead of taking the time to answer a question I had this place is a scary and very poor managed place to stay. I felt I was going to get mugged, oh there was an ambulance and fire truck onsite when we got back from eating at a restaurant because a guy got beaten up in the parking lot. Not a good place to stay
Stayed 1 night in Sep 2025

6/10 Okay

Alissandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They falsely advertise free breakfast that is included. There’s no breakfast.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did even stay at this hotel. The service was absolutely horrendous. I was given a room that the key wouldn't even open the door. The guy had to help me get in once. There was a big hole in the carpet right inside the room. When I asked for some help with the key, or to get a different room I was blown off. I decided I wasn't going to stay somewhere where I cannot even get into my room.
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was okay but this is an extended stay so they expect you to take out your own trash and sign a lengthy document about their rules. The trash dumpster outside was overflowing and trash bags were actually on the ground all the way around it. If you don’t “follow their rules” you are fined.
Stayed 3 nights in Aug 2025

2/10 Terrible

MARK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband never stayed there they canceled his Reservation on him because he did not get there at 3pm to check in he got there at 8pm and she wouldn't help to get a different room because they were sold out and i booked this back in may and they canceled it on him
Stayed 2 nights in Aug 2025

2/10 Terrible

akihiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Andy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025