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Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
Bar (on property)
Exterior
3 restaurants, breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
5440 N River Rd, Rosemont, IL, 60018
  • Place, Rosemont Theatre
    ‪2 min walk‬
  • Place, Donald E. Stephens Convention Center
    ‪3 min walk‬
  • Place, Fashion Outlets of Chicago
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(143 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(209 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (CEO)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (CEO)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Hotel in Rosemont with 3 restaurants and free airport shuttle
This hotel features 3 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. During your stay, you're just a quick walk from Rosemont Theatre. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Donald E. Stephens Convention Center and a 5-minute drive from Allstate Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 27 meeting rooms are available. Event space at this hotel measures 55000 square feet (5110 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 10:30 AM.
The Visibility Bar – On-site bar.
Chicago Fire Oven – This restaurant only serves breakfast. Open daily.
On The Fly – On-site restaurant. Open daily.
Murray Bros Caddyshack – On-site restaurant. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 27 meeting rooms
  • Conference centre (55,000 square foot of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 24.42 per person
  • Self-parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1526 out of 2591 reviews
Rating 8 - Good. 587 out of 2591 reviews
Rating 6 - Okay. 274 out of 2591 reviews
Rating 4 - Poor. 109 out of 2591 reviews
Rating 2 - Terrible. 95 out of 2591 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Location is Good

Stayed 2 nights in Aug 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness

Your paying for the location.

Very loud, outdated hotel. Your paying for the location (walking distance from the Stevens Center. Elevators are outdated as well and causes majoy bottlenecks at peak hours 12 minute wait in morning to get an elevator is excessive.
Stayed 4 nights in Jul 2025

2/10 Terrible

April

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Over priced rooms at 600 per night and no free breakfast. Sad
Stayed 1 night in Aug 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Marcia, Madison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Property is a bit run-down and could use a revamp, but the location is great (for convention center show and proximity to shopping and restaurants). Very kind staff, especially Marino at the front desk!
Stayed 2 nights in Jul 2025

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Parking was $30/day and worse than useless. Lobby was always crowded with unhappy people. Front desk staff was unhelpful with questions about …pretty much anything
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Very Nice Hotel. Many Amenities, great breakfast bar. Walking distance to many cool places.
Stayed 2 nights in Jul 2025

6/10 Okay

Ives

Stayed 3 nights in Jul 2025

10/10 Excellent

Arleen, GRAND RAPIDS

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
In my Chekin the gentleman that work the night shift was very Rude.
Stayed 1 night in Jul 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near By Mall and Rosemont Center and By Casino
Stayed 1 night in May 2025

8/10 Good

Diane

Stayed 1 night in Jul 2025

10/10 Excellent

Cher

Stayed 1 night in Jul 2025

4/10 Poor

Leamsi

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, night shift staff was unfriendly, and the food was cold.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Klorida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Jul 2025

8/10 Good

Brendon

Stayed 1 night in Jul 2025

6/10 Okay

Thanh, Houston

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Inconvenient with parking tickets validating almost every time going in or out
Stayed 4 nights in Jul 2025

10/10 Excellent

William L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Alexander, Stevens Point

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jul 2025

10/10 Excellent

Alesha, Tipton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accomidating. The location was and surround area was very convienant. Also the shuttle to and from the airport was quick. We will be staying there again when we travel for family vacations.
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

6/10 Okay

Shannon

Travelled with family
Liked: Staff & service, room comfort

Decent stay. Clean but property is needs some TLC

Staff were very friendly. The property is worn down. Needs some TLC. The room was clean and the beds were comfortable. Our room faced the pool area which was quite noisy until 10pm then it was fine. If you are an early sleeper or would have been difficult before 10pm.
Stayed 1 night in Jul 2025

10/10 Excellent

Hortencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Attentive, helpful and understanding. Always my go to place to stay!
Stayed 1 night in Jul 2025