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Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

3.0 star property

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Photo gallery for Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

Exterior
Coffee service
Reception
Indoor pool
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5311 HETZELL STREET, Cincinnati, OH, 45227
  • Place, John Parker Museum
    ‪11 min walk‬
  • Place, Madison Bowl
    ‪16 min walk‬
  • Place, Ault Park
    ‪4 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds

8.6 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a microwave in a common area and a fridge in a common area.
Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG offers 93 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Cincinnati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG. During your stay, you'll be close to UC Health. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by car from University of Cincinnati and 12 minutes from Cincinnati Zoo and Botanical Garden
  • Local-area shuttle service available for a fee
Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG. An area shuttle within 0 miles is available for a fee. Free self parking is available.

This 3-star Cincinnati hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 6:30 AM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cincinnati NE Red Bank Road Hotel
Holiday Inn Express Red Bank Road Hotel
Holiday Inn Express Cincinnati NE Red Bank Road
Holiday Inn Express Red Bank Road
Holiday Inn Express Cincinnati NE Red Bank Road Hotel
Holiday Inn Express Red Bank Road Hotel
Holiday Inn Express Cincinnati NE Red Bank Road
Holiday Inn Express Red Bank Road
Holiday Inn Express Suites Cincinnati NE Red Bank Road
Holiday Inn Express Suites Cincinnati NE Red Bank Road by IHG
Holiday Inn Express Suites Cincinnati NE Red Bank Road
Holiday Express Red Bank Road

Reviews

Holiday Inn Express and Suites-Cincinnati NE - Red Bank Road by IHG Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 857 reviews
Rating 8 - Good. 197 out of 857 reviews
Rating 6 - Okay. 93 out of 857 reviews
Rating 4 - Poor. 53 out of 857 reviews
Rating 2 - Terrible. 53 out of 857 reviews

Reviews

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This was a great place to stay for an overnight trip. Safe, clean, quiet, affordable, breakfast was solid.
Stayed 1 night in Sep 2025

2/10 Terrible

Nicole

Stayed 1 night in Sep 2025

10/10 Excellent

Joi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

8/10 Good

Loreen

Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good continental breakfast, friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and convenient. Friendly staff and affordable overnight stay:)
Stayed 1 night in Aug 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room! Spacious beautiful window view.
Stayed 5 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast. Fine coffee.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Amenities
Room safe did not work only fault with the room
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
There was a dead bug in my window, the pool was just ok, it could use a cleaning. The worst part was the staff. There was a lady who was working in the breakfast area who rolled her eyes at me and answered with an attitude when I asked her what time was breakfast over. The same lady spoke another language and would aggressively speak in that language, whenever something bothered her, she hovered over the food area and was visibly annoyed and complaining in her native tongue. I spilled my pancakes on the floor, I got them up and threw them away but it was syrup on the floor. I waited for staff to reappear so I could clean up my own mess, just give me the supplies, in the interim i remade my pancakes, which takes 2 minutes, and I stayed in the kitchen area. The lady came storming out, aggressively wiped it up all all while speaking her native tongue and being visibly upset all before I could even say I would clean it up. It was a very small spill. I ended up complaining to the front desk about her attitude, they said they would talk to her, no apologies from the worker. I think the front desk did apologize on her behalf.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just an easy, convenient place to be. Only small complaint might be lack of information about the HVAC system control in the room. We had a hard time controlling to the temperature we wanted.
Stayed 3 nights in Aug 2025

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, staff & service
Front desk was awesome, heard the upstairs neighbor all night couldn’t sleep
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

CARLI, NOVELTY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, gym, pool area were clean and excellent continental breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Delmar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 day earlier check-out

We checked out 1 day earlier and the hotel management said we would be refunded the extra-day payment,
Stayed 4 nights in Aug 2025

6/10 Okay

Rob

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Centrally located, room was a bit outdated and electricity was spotty. Breakfast was good
Stayed 2 nights in Aug 2025

10/10 Excellent

John Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near by shopping and not too far from city also several people stay for the Cincinnati open
Stayed 3 nights in Aug 2025

10/10 Excellent

Frazer D.

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

Avner

Stayed 1 night in Jul 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was vey noisy could hear everything beside and above you
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathe

Liked: Cleanliness, staff & service, amenities
The staff was super super helpful in helping me navigate the locations of places I needed to go, They were so polite and friendly I liked the clean accessibility of the coffee machine. Breakfast was pretty good, not great. I enjoyed the cleanliness of the bathroom- “I am a little used to a small bar of soap and a shower cap, but, hey, if that’s the only problem, I’ll take it. I would have liked a room rather than a suite for a lesser cost as I’ve had with other booking agents: that’s my only small complaint.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in a safe area.
Stayed 1 night in Jul 2025