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Metropolitan at The 9, Autograph Collection

Property class: 4

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Photo gallery for Metropolitan at The 9, Autograph Collection

3 bars/lounges, rooftop bar, cocktail bar
Rooftop terrace
3 bars/lounges, rooftop bar, cocktail bar
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
2017 E 9th St, Cleveland, OH, 44115
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, Rocket Arena
    ‪3 min walk‬
  • Place, JACK Cleveland Casino
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, Multiple Beds, City View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, City View

8.0 out of 10
Very good
(10 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, City View

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, Multiple Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Minibar, in-room safe, iron/ironing board, free cots/infant beds

Junior Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, City View (Mobility Accessible, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View (Mobility Accessible, Roll-in Shower)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Metropolitan at The 9, Autograph Collection

Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a 24-hour health club. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and conference space. Change of towels is available on request
Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 55-inch LED televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Cleveland hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Metropolitan at The 9, Autograph Collection. During your stay, you're just a quick walk from Progressive Field. Enjoy features like free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Centro, a fine-dining restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Progressive Field and 4 minutes on foot from Rocket Arena
  • Pets welcome for a fee
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1260 square metres) and includes conference space. A 24-hour health club, a rooftop terrace, and gift shops/newsstands are also featured at the boutique Metropolitan at The 9, Autograph Collection. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4-star Cleveland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
The Centro – This fine-dining restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Eden Rooftop Lounge – This rooftop bar specialises in American cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Vault – This cocktail bar specialises in Mediterranean cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open selected days.
Ledger Bar – This bar only serves dinner. Open daily.
Alex Theater – On-site restaurant. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 8 to 40 for adults and USD 8 to 40 for children
  • 3 bars/lounges
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Alex Theater
  • Eden Rooftop Lounge
  • Ledger Bar
  • The Centro
  • The Vault

Things to do

  • 24-hour health club

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 13 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 40.00 for adults and USD 8.00 to 40.00 for children
  • Valet parking fee: USD 57.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Metropolitan at The 9, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 999 reviews
Rating 8 - Good. 156 out of 999 reviews
Rating 6 - Okay. 82 out of 999 reviews
Rating 4 - Poor. 27 out of 999 reviews
Rating 2 - Terrible. 36 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Brenda

Travelled with group
Liked: Property conditions & facilities
We stayed one night and tried three of the restaurant/Bars. Front desk staff and valet were super nice. Cleanliness of bathroom in our room was below average, notified the desk and they said they would take care of it, did not happen. More than half of employees we came in contact with were efficient but not friendly. Sooo many awesome places to stay in Cleveland we would probably choose a different one next time.
Stayed 1 night in Jan 2026

2/10 Terrible

richard

Disliked: Amenities
everything was wrong literally
Stayed 1 night in Jan 2026

10/10 Excellent

Vakeeshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanisha was so helpful. The whole front desk staff was excellent. I almost thought I was at a resort. Thank you
Stayed 1 night in Dec 2025

2/10 Terrible

Alesha

Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas, Seville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel,location,amenities, and vault speakeasy
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Disliked: Amenities
Need charging station for phones/pads. Sheets on bed kept coming undone.
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Stayed 1 night in Dec 2025

8/10 Good

Zach

Liked: Cleanliness, staff & service, amenities
Staff was very nice, room was very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Tenisha

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Side of the room
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

8/10 Good

Juan

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Great room, The Vault was pretty cool!
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025

2/10 Terrible

Ellington

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Halls on the floor dirty , carpet not swept, and the most bothersome thing was a pair of men’s boxers were found in room.
Stayed 1 night in Nov 2025

10/10 Excellent

Akilah

Travelled with group
Liked: Cleanliness, staff & service, amenities
I had an incredible stay at Metropolitan at The 9, Autograph Collection. From start to finish, everything exceeded my expectations. The staff were welcoming, attentive, and truly made me feel at home. My room was spotless, comfortable, and beautifully maintained, which made for a relaxing and enjoyable stay. One of the highlights was the Christmas Bar—it was festive, fun, and added such a special touch to the holiday season. The atmosphere was amazing, and it made my visit feel even more memorable. Overall, the combination of excellent service, clean and comfortable accommodations, and unique amenities made this a wonderful experience. I will definitely be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
King suite is amazing for couples. See-through shower/large tub/large sitting area was great. Not for families
Stayed 2 nights in Nov 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, will definitely be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Whister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay; I will most definitely recommend to others
Stayed 1 night in Nov 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, fabulous bars and restaurants, particularly The Vault and bartender Kat.
Stayed 2 nights in Nov 2025

10/10 Excellent

hasanati

Stayed 1 night in Nov 2025

10/10 Excellent

Vanessa

Stayed 1 night in Nov 2025

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